Managed Service/ System Engineer(m/f/d)

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  "source_hash": "d5dad9b64df17ede71222e8addc433510e9e4f5217b3ab1abcf52c7fe4067217",
  "last_changed_at": "2026-05-30T05:46:55.875Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Karlsruhe, DE",
    "city": "Karlsruhe",
    "region": "DE",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
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  "inferred_at": "2026-06-06T07:58:15.151Z",
  "launch_scope": {
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    "included": true,
    "location": {
      "raw": "Karlsruhe, DE",
      "city": "Karlsruhe",
      "region": "DE",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
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    "countries": [
      "United States"
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  "workplace_type": "on_site",
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{}

{
  "id": "2628974",
  "name": "Managed Service/ System Engineer(m/f/d)",
  "office": "Karlsruhe, DE",
  "keywords": [],
  "schedule": "full-time",
  "createdAt": "2026-05-08T15:28:42+00:00",
  "seniority": "experienced",
  "department": "BU-LA-Tech",
  "occupation": "software_and_system_architecture",
  "subcompany": "STP Informationstechnologie GmbH",
  "employmentType": "permanent",
  "jobDescriptions": [
    {
      "name": "Short description",
      "value": "Do you want to do more than just operate complex IT infrastructures? Are you passionate about modern cloud and hosting environments and eager to help ensure that hundreds of customers can work reliably every day?<br><br>Then join our team!<br><br>As a Managed Service Administrator (m/f/d), you will be responsible for the stable, secure, and high-performing operation of our central managed service environment. Together with our Engineering, Service Delivery, and Support teams, you will ensure that our customers always have reliable access to their business-critical legal software systems.<br><br><strong>Your workplace / location</strong><br>Flexible: either from your home office or from one of our office locations within Germany."
    },
    {
      "name": "Your mission",
      "value": "<strong>Operations & Administration</strong><ul><li>Operate and continuously improve our managed service infrastructure based on VMware vSphere and OpenStack</li><li>Set up, maintain, and scale customer environments</li><li>Monitor and optimize platform performance across compute, storage, and networking</li><li>Manage and automate updates, hotfixes, and patching processes</li></ul><br><strong>Support & Incident Management</strong><ul><li>Analyze and resolve incidents in 2nd- and 3rd-level support</li><li>Collaborate with hosting partners on infrastructure topics and escalations</li><li>Troubleshoot complex application and infrastructure issues</li></ul><br><strong>Security & Compliance</strong><ul><li>Implement security policies as well as backup and recovery strategies</li><li>Continuously harden operating systems, services, and middleware</li><li>Ensure compliance with data protection and GDPR requirements</li></ul><br><strong>Deployment & Automation</strong><ul><li>Further develop deployment pipelines for new customer environments</li><li>Automate standard processes such as provisioning and patch management</li><li>Create and maintain technical documentation and runbooks</li></ul>"
    },
    {
      "name": "Your profile",
      "value": "<ul><li>Experience administering VMware vSphere environments</li><li>Solid knowledge of OpenStack (compute, storage, networking)</li><li>Strong experience in Windows Server administration (AD, GPO, RDS, file services)</li><li>Experience with terminal server environments (RDS, ideally Citrix)</li><li>Basic understanding of VPNs, firewalls, VLANs, and load balancing</li><li>You already have initial experience working with and using AI tools such as Microsoft Copilot, Claude, or ChatGPT</li><li>Very good written and spoken German and English skills</li><li>Analytical mindset and a structured approach to problem-solving</li><li>Strong service orientation and communication skills</li><li>Enthusiasm for complex technical environments and continuous improvement</li><li>Ability to work independently while also being a strong team player</li></ul><br><strong>Nice to have<br></strong><ul><li>Experience with automation tools such as PowerShell or Ansible</li><li>Familiarity with monitoring solutions such as PRTG, Zabbix, or Prometheus</li><li>Understanding of multi-tenant environments and multi-tenant architectures</li></ul>"
    },
    {
      "name": "Application process",
      "value": "<ol><li><strong>Digital introduction:</strong> In a 20-minute conversation with our recruiter, we’ll discuss our mutual expectations.</li><li><strong>Video interview:</strong> Afterwards, you’ll meet your future manager and take a deeper dive into the role and relevant technical topics in a virtual interview.</li><li><strong>On-site interview & getting to know the team:</strong> You’ll visit our headquarters in Karlsruhe, where we’ll do a technical deep dive together based on a practical example alongside one of our team members. In addition, you’ll have the opportunity to gain further insights into our working environment and meet more of your future colleagues.</li></ol>"
    },
    {
      "name": "Benefits",
      "value": "Our full benefits & perks are explained in our recruitment process, but on our career site you will have a good overview: <a href=\"https://www.stp.one/en/careers\">https://www.stp.one/en/careers</a>. As a european company, each country works differently, but some benefits/perks are for all employees: <ul><li>Learning & Development budget</li><li>Employee referral bonus</li><li>Mobility: company bikeleasing, support in public transportation</li><li>Workation: up to 30 days per year within EU</li><li>Workplace glasses</li><li>Tax-free benefits</li><li>Events & Company celebrations (summer party, annual kick-off,..)</li><li>Flexible work models</li><li>English courses for all levels</li></ul>"
    },
    {
      "name": "Contact details",
      "value": "If you have any questions, feel free to contact our recruiter:<br><strong><br>Alexandra Ferschke</strong><br>Email: <a href=\"mailto:[email protected]\">[email protected]</a>"
    }
  ],
  "occupationCategory": "it_software",
  "recruitingCategory": "Septeo Standard"
}