Home › Companies › 41b3ac88 4064 43c1 95f0 45ff9a8c99f7 19000101 000001 › Relief Direct Service Advocate_DV Shelter
Relief Direct Service Advocate_DV Shelter
41b3ac88 4064 43c1 95f0 45ff9a8c99f7 19000101 000001 · Springfield, MA, US, Springfield, MA · Active · $19–$19 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 41b3ac88 4064 43c1 95f0 45ff9a8c99f7 19000101 000001 |
| Title | Relief Direct Service Advocate_DV Shelter |
| Normalized title | - |
| Department / team | - |
| Location | Springfield, MA, United States |
| Work model | - |
| Employment type | Per Diem |
| Salary | $19–$19 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2025-11-25 / 2026-05-31 |
| Changed / last seen | 2026-06-18 / 2026-06-18 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 41b3ac88 4064 43c1 95f0 45ff9a8c99f7 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Springfield. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 41b3ac88 4064 43c1 95f0 45ff9a8c99f7 19000101 000001 |
| Source | 3cf426e2-059a-48e7-9e58-294d9fbf76ae |
| ATS provider | ADP Workforce Now Recruiting |
Description
The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. The YW provides a safe place for survivors of domestic violence, sexual assault, and human trafficking. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, and vocational training for youth. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus.
The YWCA is seeking a Direct Service Advocate for our Domestic Violence Shelter Services in Springfield, MA. The Direct Service Advocate (DSA) is responsible for providing support, advocacy and role modeling to adult, teen, and child program participants living in the YWCA’s residential programs. DSA’s are part of a team model working with peers, supervisors, clinicians and outside connections to best serve program participants. DSA’s support the agency mission and trauma informed service model in order to provide safe, consistent and quality services to vulnerable populations.
Job Title: Direct Service Advocate
Reports to: Assistant Program Director
Schedule : 3 Shifts per month
Starting Rate $19.00/hr
FLSA Status: Non Exempt
Primary Responsibilities for the position include, but are not limited to:
Conduct shelter intakes as needed. Provide crisis intervention and counseling as needed. Help residents become acquainted with shelter and other residents and provide counseling to resident upon arrival. Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry area, shoveling, mopping, and take trash out). Enforce shelter rules and guidelines. Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area. Complete all required paperwork and maintain client records. Qualifications
Associate’s degree plus 1 - 3 years of experience in human services; Experience working in residential setting; Familiarity with issues of domestic violence; Experience with survivors of gender-based violence and exploitation; Experience addressing the impacts of decisions and actions on multiple communities; Understanding of both interpersonal and structural racism and bias; Ability to represent agency from a management perspective in an active union environment; Excellent written and organizational skills including computer skills; Must be able to be covered by the agency's insurance policy; and Physical Requirements
Must be able to lift 40 lbs.
INTRODUCTORY PERIOD
All employment at the YWCA begins with a 150-day Introductory Period.
Full job record
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| Board ID | 3cf426e2-059a-48e7-9e58-294d9fbf76ae |
| Provider | adp_workforcenow |
| Provider Job Key | 624262 |
| Title | Relief Direct Service Advocate_DV Shelter |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Springfield, MA, US, Springfield, MA |
| Department | — |
| Team | — |
| Employment Type | per_diem |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MA |
| City | Springfield |
| Salary Raw | 19 To 19 (USD) Hourly |
| Salary Min | 19 |
| Salary Max | 19 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=41b3ac88-4064-43c1-95f0-45ff9a8c99f7&ccId=19000101_000001&lang=en_US&type=JS&jobId=624262&jwId=9201994279592_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=41b3ac88-4064-43c1-95f0-45ff9a8c99f7&ccId=19000101_000001&lang=en_US&type=JS&jobId=624262&jwId=9201994279592_1 |
| First Seen At | 2026-05-31 18:27:56Z |
| Last Seen At | 2026-06-18 12:19:15Z |
| Last Checked At | 2026-06-18 12:19:15Z |
| Last Changed At | 2026-06-18 12:19:15Z |
| Inactive At | — |
| Source Posted At | 2025-11-25 14:01:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=41b3ac88-4064-43c1-95f0-45ff9a8c99f7|19000101_000001/date=2026-06-18/2026-06-18T12-19-14-187Z-8153399fb35ce2272973cf7144ad37e9e74f5e3dd78209d4318ab7fb897170b9.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.17.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.17.24/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.17.24/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><div class=\"fr-view\"><p id=\"isPasted\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. The YW provides a safe place for survivors of domestic violence, sexual assault, and human trafficking. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, and vocational training for youth. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"> </span><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>The YWCA is seeking a Direct Service Advocate for our Domestic Violence Shelter Services in Springfield, MA. </strong>The Direct Service Advocate (DSA) is responsible for providing support, advocacy and role modeling to adult, teen, and child program participants living in the YWCA’s residential programs. DSA’s are part of a team model working with peers, supervisors, clinicians and outside connections to best serve program participants. DSA’s support the agency mission and trauma informed service model in order to provide safe, consistent and quality services to vulnerable populations.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"> </span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Job Title:</strong> Direct Service Advocate</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Reports to:</strong> Assistant Program Director</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Schedule</strong>: 3 Shifts per month</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Starting Rate</strong> $19.00/hr</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>FLSA Status:</strong> Non Exempt</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong> </strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Primary Responsibilities for the position include, but are not limited to:</strong></span></p><ul type=\"disc\"><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Conduct shelter intakes as needed.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Provide crisis intervention and counseling as needed.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Help residents become acquainted with shelter and other residents and provide counseling to resident upon arrival.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry area, shoveling, mopping, and take trash out).</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Enforce shelter rules and guidelines.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Complete all required paperwork and maintain client records.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong> </strong></span><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u>Qualifications</u></strong></span></p><ul type=\"disc\"><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Associate’s degree plus 1 - 3 years of experience in human services;</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Experience working in residential setting;</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Familiarity with issues of domestic violence;</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Experience with survivors of gender-based violence and exploitation;</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Experience addressing the impacts of decisions and actions on multiple communities;</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Understanding of both interpersonal and structural racism and bias;</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ability to represent agency from a management perspective in an active union environment;</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Excellent written and organizational skills including computer skills;</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Must be able to be covered by the agency's insurance policy; and</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u>Physical Requirements</u></strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Must be able to lift 40 lbs.</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u>INTRODUCTORY PERIOD</u></strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">All employment at the YWCA begins with a 150-day Introductory Period.</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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