Account Manager

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    "requisitionDescription": "<div><p>The Account Manager&rsquo;s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Serve as the lead point of contact for all customer account management matters</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Maintain customer contact and follow ups in CRM.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Promptly respond to customer inquiries regarding products, pricing, and availability.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Develop quotes, convert to sales and negotiate prices where necessary.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Utilize internal systems/tools and 3rd party listing portals e.g. ILS, 145.com to perform analysis &ndash; demand, market price, product availability etc.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Analyze and evaluate the effectiveness of various sales methods or approaches and provided feedback.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Participate in the development of new products/capabilities and customer proposals/RFQ.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Maintain sales pipeline and activities (touch points) in the company&rsquo;s CRM system.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Participate in customer contract creation and negotiations as required.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Update project status in company&rsquo;s prescribe format and present update to management.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Provide administrative support to customers to ensure satisfaction.</li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>Other duties may be assigned.</li></ul><p><strong>Computer Skills</strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Times New Roman\",serif;font-size:16px;'>Working knowledge of Microsoft Office Suites &ndash; Excel, PowerPoint, Words</span></li><li><span style='font-family:\"Times New Roman\",serif;font-size:16px;'>Dynamic CRM (or similar CRM) system</span></li><li><span style='font-family:\"Times New Roman\",serif;font-size:16px;'>Basic working knowledge in ERP system e.g. Quantum preferred</span></li></ul><p><br></p><p><strong>Education and Experience</strong></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>HS Diploma and 3 or more years of experience in sales. Bachelor&rsquo;s degree with at least 1 year aerospace experience and/or training a plus.</span></p></div>\n",
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