Treatment Coordinator

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    "requisitionDescription": "<div><div><div><p><span style=\"font-family: arial,sans-serif;\">This is an in-person, Monday-Friday position at our West location: 7007 Old Sauk Road, Madison, WI 53717</span></p><p><span style=\"font-family: arial,sans-serif;\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"//www.oralsurgerymadison.com\" style=\"font-family: arial,sans-serif;\">www.oralsurgerymadison.com</a></span></p><p data-pasted=\"true\"><span style=\"font-family: arial,sans-serif;\"><strong>We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.  Previous medical and/or dental billing experience required.&nbsp;</strong></span></p><p><span style=\"font-family: arial,sans-serif;\"><strong>The role of the Treatment Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. </strong></span></p><p><span style=\"font-family: arial,sans-serif;\"><strong>Role and Responsibilities</strong></span></p><p><span style=\"font-family: arial,sans-serif;\"><strong>Overall Role:</strong>The main focus for the Treatment Coordinators is ensuring that each patient visit is a well-executed appointment, where the patient arrives with full understanding of the process, proceeds smoothly through their interactions with the team and leaves prepared for payment and follow-up steps. The expectation is to provide an ideal patient experience, which begins when the patient calls for an appointment.</span></p><p><span style=\"font-family: arial,sans-serif;\"><strong>Job Objective:</strong>As a Treatment Coordinator, this position is responsible for assisting the patients with their financial treatment plans. &nbsp;Researching their insurance plans and providing them with accurate estimates prior to their appointments.&nbsp;</span></p><p><span style=\"font-family: arial,sans-serif;\">Primary Responsibilities</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Have awareness of the days schedule and make sure amounts are collected prior to the appointments or communicated to the frontstaffwhat needs to be collected after the appointment.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Communicate with the appointed patients on what their insurance coverage is and provide them with a written estimate 24-48 hoursafter the appointment is scheduled.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Meet withpatients after consultations to go over the treatment plan and theirinsurances. Provide them with a written estimate for services within 24-48 hoursafterconsult.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Schedule follow-upappointmentsas necessary.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Appointing patients according to the prioritiesidentifiedin the scheduling templates</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\"><span class=\"TrackedChange SCXW229984834 BCX0\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW229984834 BCX0\">Analyze,calculateand prepare pre-treatment estimates and financial letters.</span></span></li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Post Charges, payments, and denials. Enter patient demographics.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Process Medicaid HMO claims and pre-authorizations for MA.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">File insurance claims for theHMO&rsquo;s.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Provide customer service for those calling into the billing line.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">All other duties as assigned</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Maintains confidentiality of all informationin accordance withHIPAA.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Performs other related duties as assigned.</li></ul><p><span style=\"font-family: arial,sans-serif;\"><br></span></p><p><span style=\"font-family: arial,sans-serif;\">Education and Experience</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Highschool diploma or equivalent required.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">One year of customer service experiencerequired.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Medical or dental billing experiencerequired.</li></ul><p><span style=\"font-family: arial,sans-serif;\"> </span></p><p><span style=\"font-family: arial,sans-serif;\">Skills and Abilities</span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Understanding ofdental terminology.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Friendly, inviting, and professional personality and presence.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Basic office skills such as typing and filing.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Good organizational skills.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Attention to detail.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Leadership and problem-solving skills.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Effective communication skills.</li><li style=\"margin-left: 24px; font-family: arial, sans-serif;\">Ability to work cross functionally with other team members. </li></ul><p><span style=\"font-family: arial,sans-serif;\">CORE BENEFITS &amp; WELLNESS</span></p><p><span style=\"font-family: arial,sans-serif;\">Medical (including Virtual Care), Dental, and Vision Coverage</span></p><p><span style=\"font-family: arial,sans-serif;\">Employee Assistance Program (EAP)</span></p><p><span style=\"font-family: arial,sans-serif;\">FINANCIAL WELL-BEING</span></p><p><span style=\"font-family: arial,sans-serif;\">Competitive pay, Bonus potential, and annual merit reviews</span></p><p><span style=\"font-family: arial,sans-serif;\">401(k) Plan w/Company Match</span></p><p><span style=\"font-family: arial,sans-serif;\">Health Savings Account (HSA) with HDHP health plans</span></p><p><span style=\"font-family: arial,sans-serif;\">LIFE INSURANCE</span></p><p><span style=\"font-family: arial,sans-serif;\">Basic and Supplemental Life Insurance</span></p><p><span style=\"font-family: arial,sans-serif;\">Spouse and Child Life Insurance</span></p><p><span style=\"font-family: arial,sans-serif;\">TIME OFF, DISABILITY AND LEAVE OF ABSENCE</span></p><p><span style=\"font-family: arial,sans-serif;\">Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays</span></p><p><span style=\"font-family: arial,sans-serif;\">Long and Short Term Disability Plans</span></p></div></div></div>\n",
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