Helpdesk Analyst

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  "source_hash": "52d352c5193099f98226024c3991f1707a6e9adc19be80d9341b4ffb989e45a2",
  "last_changed_at": "2026-05-31T17:54:18.869Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Old Orchard Towers, Skokie, IL, United States",
    "city": "Skokie",
    "region": "IL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": 24.38,
  "inferred_at": "2026-06-18T09:21:02.710Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Old Orchard Towers, Skokie, IL, United States",
      "city": "Skokie",
      "region": "IL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "Id": "06373769-84cc-4a0c-ab21-7c838fa16e20",
  "Title": "Helpdesk Analyst",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "0153b915-74b2-590e-b74e-f8c9adb241a2",
      "Address": {
        "City": "Skokie",
        "Line1": "5250 Old Orchard Rd",
        "Line2": null,
        "State": {
          "Code": "IL",
          "Name": "Illinois"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "60077"
      },
      "Coordinates": {
        "Latitude": 42.0635031313,
        "Longitude": -87.758398087583
      },
      "DisplayName": false,
      "LocalizedName": null,
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "Old Orchard Towers"
    },
    {
      "Id": "64cf4421-2cb2-57cb-9b1b-c08dbf65643e",
      "Address": {
        "City": "Chicago",
        "Line1": "1400 W Greenleaf Ave",
        "Line2": null,
        "State": {
          "Code": "IL",
          "Name": "Illinois"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "60626"
      },
      "Coordinates": {
        "Latitude": 42.01037802880801,
        "Longitude": -87.66650122801832
      },
      "DisplayName": false,
      "LocalizedName": null,
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "Main Office"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-05-27T14:37:19.924Z",
  "JobCategoryName": "Information Technology",
  "JobLocationType": null,
  "OpportunityType": 0,
  "BriefDescription": "$24.38 - 28.04 /Hr.\n\nSchedule: Monday - Friday; 8:00 am  - 4:30 pm\n\nLocation: Rogers Park (Chicago 60626) and Skokie, IL (60077)\n\n\nThe Help Desk Analyst will provide the first level of customer service problem diagnosis and phone/email support to employees throughout the organization. He/she/they will mentor and coach employees on escalation and troubleshooting procedures; and cross train with the remaining IT team. The Help Desk Analyst may work evening hours, weekends, or holidays as required for projects, coverage, and system upgrades/maintenance. The Help Desk Analyst will have opportunities to develop systems administration skills in Microsoft systems as well as Qualifacts Carelogic EHR.",
  "MatchedLocations": [],
  "RequisitionNumber": "HELPD004980"
}