Account Resolutions Agent

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  "location": {
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    "city": "Earth City",
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  "inferred_at": "2026-06-06T10:26:43.884Z",
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  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
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  "list_job": {
    "id": "199",
    "isRemote": null,
    "location": {
      "city": "Earth City",
      "state": "Missouri"
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    "jobOpeningName": "Account Resolutions Agent  ",
    "departmentLabel": "FIN",
    "employmentStatusLabel": "Full Time"
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  "detail_job_opening": {
    "location": {
      "city": "Earth City",
      "state": "Missouri",
      "postalCode": "63045",
      "addressCountry": "United States"
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    "datePosted": "2026-05-26",
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    "description": "<p><span style=\"font-size: 14pt; font-weight: bold\"><span>Open House for Account Resolutions Agent Hiring Event - June 10, 2025, from 3 PM to 6 PM at our location: 3300 Riders Trail S, Earth City, Missouri 63045</span></span></p>\n<p><span style=\"font-size: 14pt; font-weight: bold\"><br></span><br></p>\n<p><span style=\"font-weight: bold\">A Recession-Proof Career at the Best Place to Work!</span></p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 14pt; font-weight: bold\"><span style=\"font-size: 12pt\">Debt Collector positions available with a t<span>otal pay range potential of   $49,200 - $83,600 a year with bonus based on experience and portfolio.</span></span></span></span></p>\n<p> </p>\n<p><span style=\"font-weight: bold\">CREDIT CONTROL HAS BEEN NAMED AS A BEST PLACE TO WORK FOR THE 6th YEAR IN A ROW!</span></p>\n<p> </p>\n<p>Are you looking for a <span style=\"font-weight: bold\">stable, rewarding career</span> in an industry that <span style=\"font-weight: bold\">thrives in all economic conditions</span>? Debt collection is a <span style=\"font-weight: bold\">recession-proof</span> profession, offering <span style=\"font-weight: bold\">job security, competitive compensation, and growth opportunities</span>—and at Credit Control, we do it better than anyone.</p>\n<p>We are proud to have been recognized for <span style=\"font-weight: bold\">six consecutive years (2019-2025) as one of the Best Places to Work in Collections</span>, thanks to our dedicated, high-performing team members. When you join Credit Control, you become part of a <span style=\"font-weight: bold\">winning culture</span> that values your <span style=\"font-weight: bold\">hard work, attitude, and commitment</span>.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">What You Can Expect:</span></p>\n<p>✅ <span style=\"font-weight: bold\">Stable &amp; Secure Industry</span> – Debt collection is an essential service, making this role recession-proof.</p>\n<p>✅ <span style=\"font-weight: bold\">Competitive Pay &amp; Lucrative Bonuses</span> – Enjoy a <span style=\"font-weight: bold\">strong hourly rate</span> plus <span style=\"font-weight: bold\">performance-based monthly bonuses</span> averaging <span style=\"font-weight: bold\">$500-$1,000</span>, with top performers earning up to more!</p>\n<p>✅ <span style=\"font-weight: bold\">Career Growth &amp; Pay Increases</span> – Annual pay raises and even <span style=\"font-weight: bold\">twice-per-year</span> increases for high-achievers!</p>\n<p>✅ <span style=\"font-weight: bold\">Recognition &amp; Incentives</span> – Department kicker bonuses, exciting contests, and extra rewards for those who bring <span style=\"font-weight: bold\">great energy and reliability</span> to the team.</p>\n<p>✅ <span style=\"font-weight: bold\">Award-Winning Work Environment</span> – We were voted <span style=\"font-weight: bold\">#1 amongst large companies</span> in an independent employee survey, proving that our team members <span style=\"font-weight: bold\">love working here</span>.</p>\n<p> ✅ <span style=\"font-weight: bold\">Comprehensive Benefits</span> – We support your success with <span style=\"font-weight: bold\">great benefits, career development</span>, and a <span style=\"font-weight: bold\">team that values you</span>.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Your Success is in Your Hands!</span> The key to <span style=\"font-weight: bold\">maximizing earnings</span>? Show up with <span style=\"font-weight: bold\">dedication, a positive attitude</span>, and a commitment to hitting your goals. We empower our collectors to <span style=\"font-weight: bold\">excel</span> and <span style=\"font-weight: bold\">build lasting careers</span> with us.</p>\n<p>Join us and <span style=\"font-weight: bold\">secure your future with a career that never slows down</span>. Apply today and <span style=\"font-weight: bold\">be part of an award-winning team that leads the industry</span>!</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Benefits include</span>:</p>\n<ul>\n<li>Medical/Dental/Vision</li>\n<li>Life Insurance</li>\n<li>Paid Time Off</li>\n<li>Paid Vacation Time</li>\n<li>Paid Holidays</li>\n<li>Paid Bereavement</li>\n<li>Paid Training</li>\n<li>401k with company match</li>\n<li>Annual Retention Bonus</li>\n<li>Professional Development Grant Program</li>\n<li>Employee Assistance Program</li>\n<li>Ongoing Contests &amp; Prizes</li>\n<li>Annual Company Events</li>\n<li>Company Referral Program</li>\n<li>ADP Lifemart Employee Discounts</li>\n</ul>\n<p> </p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Job Requirements</span> - Candidates should have the following qualifications:</p>\n<ul>\n<li>Preferred: Debt collections, sales, or telemarketing experience.</li>\n<li>Preferred but not required: Knowledge of the FDCPA and other regulations governing debt collections.</li>\n<li>Excellent written and verbal communication abilities.</li>\n<li>Exceptional negotiation skills and customer service.</li>\n<li>Experience with Microsoft Excel and general computer skills.</li>\n<li>High School diploma or equivalent. Some College Preferred/ but not required.</li>\n<li>Must pass background check.</li>\n</ul>\n<p><br></p>\n<p>Job Type: Full-time</p>\n<p><br></p>\n<p>Base pay: -$ 16.00-$18.00 Hourly</p>\n<p><br></p>\n<p>Physical setting:</p>\n<ul>\n<li>Call center</li>\n<li>In-office position</li>\n</ul>\n<p><br></p>\n<p>Schedule:</p>\n<ul>\n<li>8-hour shift</li>\n<li>Day shift/Mid Shift</li>\n<li>Monday to Friday</li>\n<li>Every other Saturday (half day Friday/ half day Saturday)</li>\n</ul>\n<p><br></p>\n<p>Supplemental pay types:</p>\n<p>Bonus pays</p>\n<ul>\n<li>Earth City, MO 63045: Reliably commute to work (Required)</li>\n<li>Attendance is non-negotiable; upon acceptance of the position with CCL, it is required and understood that the applicant will be at work every day and on time. This is an in-office position.</li>\n</ul>\n<p><br></p>\n<p>Experience:</p>\n<ul>\n<li>Microsoft Excel: 1 year (Preferred)</li>\n<li>Customer service: 1 year (Preferred) </li>\n</ul>\n<p>Job Type: Full-time</p>\n<p><br><br></p>\n<p><br><br></p>",
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