Director, Transportation Operations

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    "url": "https://careers-novolex.icims.com/jobs/34503/director%2c-transportation-operations/job",
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    "title": "Director, Transportation Operations",
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    "datePosted": "2026-06-19T04:00:00.000Z",
    "description": "<h2>Company Overview</h2>\n<h2>Why Choose Us?</h2>\n<p>Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.</p>\n<h2>Our Sustainability Commitment</h2>\n<p>The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.</p>\n<h2>Job Description</h2>\n<p><strong>SUMMARY: </strong></p>\n<p>The Director, Transportation Operations is a critical leadership role within the Transportation Center of Excellence (COE), responsible for leading Transportation service execution functions supporting on-time delivery performance, OTIF outcomes, Customer Pickup (CPU) Planning, and real-time shipment visibility across the transportation network.</p>\n<p>This role serves as the operational owner responsible for protecting service performance through proactive shipment visibility, execution management, delivery assurance processes, customer collaboration, and CPU planning optimization. The Director leads teams responsible for real-time track & trace capabilities, service risk mitigation, triage workflows, exception management, and operational coordination to ensure freight moves efficiently and customer commitments are achieved.</p>\n<p>The Director, Transportation Operations partners closely with Planning, Carrier Strategy, Systems, Reporting & Analytics, Customer Service, and Freight Operations teams to drive execution discipline, improve operational reliability, strengthen delivery performance, and ensure visibility capabilities support proactive decision making.</p>\n<p>This position requires a highly operational leader with strong transportation execution experience, service-oriented leadership capabilities, and the ability to build scalable processes that improve transportation performance and customer outcomes. </p>\n<p><strong>Primary Responsibilities:</strong></p>\n<ul>\n <li>Lead Transportation Operations functions supporting on-time delivery performance, OTIF execution, CPU Planning, and shipment visibility capabilities</li>\n <li>Drive operational execution strategies to improve service reliability, delivery assurance, and transportation performance outcomes</li>\n <li>Own real-time shipment visibility processes, track & trace capabilities, and at-risk load management activities</li>\n <li>Lead execution triage processes, escalation workflows, and service recovery efforts to protect customer commitments</li>\n <li>Oversee OTIF failure documentation, service analytics inputs, and execution visibility supporting root cause identification</li>\n <li>Lead CPU Planning operations to optimize carrier coordination, dock readiness, appointment management, and operational flow efficiency</li>\n <li>Partner cross-functionally to improve execution discipline, operational consistency, and transportation performance across the network</li>\n <li>Establish service performance governance, KPI visibility, and operational accountability processes</li>\n <li>Partner with Systems and Reporting teams to strengthen visibility tools, execution analytics, and transportation performance insights</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n <li>8+ years of experience in transportation, logistics, supply chain operations, or freight execution leadership</li>\n <li>5+ years leading transportation operations teams or service execution functions</li>\n <li>BA/BS degree in Supply Chain, Logistics, Operations, Business, or related field</li>\n <li>Experience managing transportation visibility, track & trace operations, delivery performance, or execution management activities</li>\n <li>Strong understanding of OTIF performance management and transportation operational KPIs</li>\n <li>Experience leading cross-functional operational improvement initiatives</li>\n <li>Ability to lead teams within fast-paced transportation environments with competing priorities</li>\n <li>Proven ability driving accountability and operational discipline across organizations</li>\n</ul>\n<p><strong>Preferred</strong></p>\n<ul>\n <li>Experience with Blue Yonder TMS, FourKites, SAP, or transportation visibility technologies</li>\n <li>Manufacturing, transportation operations, freight management, or distribution experience</li>\n <li>Experience supporting Customer Pickup (CPU) operations or transportation planning functions</li>\n <li>Experience leading transportation service recovery or execution management processes</li>\n <li>Continuous Improvement or Lean process improvement experience</li>\n</ul>\n<p> </p>\n<p><em>A reasonable estimate of the current range is $170k-$200k + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. At Novolex, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. </em></p>\n<p><em> </em></p>\n<p><em>The benefits for this role include 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation, and sick days, paid parental leave, paid holidays and wellness program.</em></p>\n<p> </p>\n<p> </p>\n<p> </p>\n<p><em>#INDSalaried</em></p>\n<p>#LI-Hybrid</p>\n<h2>Company Benefits</h2>\n<h2>What You'll Get From Us</h2>\n<h3>Benefits</h3>\n<p>With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.</p>\n<h3>Community Engagement</h3>\n<p>At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.</p>\n<h3>Training and Development</h3>\n<p>We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.</p>\n<p> </p>\n<p>Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact [email protected].</p>\n<p> </p>\n<p>Formerly Pactiv Evergreen</p>",
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    "responsibilities": "SUMMARY: \r\nThe Director, Transportation Operations is a critical leadership role within the Transportation Center of Excellence (COE), responsible for leading Transportation service execution functions supporting on-time delivery performance, OTIF outcomes, Customer Pickup (CPU) Planning, and real-time shipment visibility across the transportation network.\r\nThis role serves as the operational owner responsible for protecting service performance through proactive shipment visibility, execution management, delivery assurance processes, customer collaboration, and CPU planning optimization. The Director leads teams responsible for real-time track & trace capabilities, service risk mitigation, triage workflows, exception management, and operational coordination to ensure freight moves efficiently and customer commitments are achieved.\r\nThe Director, Transportation Operations partners closely with Planning, Carrier Strategy, Systems, Reporting & Analytics, Customer Service, and Freight Operations teams to drive execution discipline, improve operational reliability, strengthen delivery performance, and ensure visibility capabilities support proactive decision making.\r\nThis position requires a highly operational leader with strong transportation execution experience, service-oriented leadership capabilities, and the ability to build scalable processes that improve transportation performance and customer outcomes. \r\nPrimary Responsibilities:\r\n- Lead Transportation Operations functions supporting on-time delivery performance, OTIF execution, CPU Planning, and shipment visibility capabilities\r\n- Drive operational execution strategies to improve service reliability, delivery assurance, and transportation performance outcomes\r\n- Own real-time shipment visibility processes, track & trace capabilities, and at-risk load management activities\r\n- Lead execution triage processes, escalation workflows, and service recovery efforts to protect customer commitments\r\n- Oversee OTIF failure documentation, service analytics inputs, and execution visibility supporting root cause identification\r\n- Lead CPU Planning operations to optimize carrier coordination, dock readiness, appointment management, and operational flow efficiency\r\n- Partner cross-functionally to improve execution discipline, operational consistency, and transportation performance across the network\r\n- Establish service performance governance, KPI visibility, and operational accountability processes\r\n- Partner with Systems and Reporting teams to strengthen visibility tools, execution analytics, and transportation performance insights\r\nRequirements\r\n- 8+ years of experience in transportation, logistics, supply chain operations, or freight execution leadership\r\n- 5+ years leading transportation operations teams or service execution functions\r\n- BA/BS degree in Supply Chain, Logistics, Operations, Business, or related field\r\n- Experience managing transportation visibility, track & trace operations, delivery performance, or execution management activities\r\n- Strong understanding of OTIF performance management and transportation operational KPIs\r\n- Experience leading cross-functional operational improvement initiatives\r\n- Ability to lead teams within fast-paced transportation environments with competing priorities\r\n- Proven ability driving accountability and operational discipline across organizations\r\nPreferred\r\n- Experience with Blue Yonder TMS, FourKites, SAP, or transportation visibility technologies\r\n- Manufacturing, transportation operations, freight management, or distribution experience\r\n- Experience supporting Customer Pickup (CPU) operations or transportation planning functions\r\n- Experience leading transportation service recovery or execution management processes\r\n- Continuous Improvement or Lean process improvement experience\r\n \r\nA reasonable estimate of the current range is $170k-$200k + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. At Novolex, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. \r\n \r\nThe benefits for this role include 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation, and sick days, paid parental leave, paid holidays and wellness program.\r\n \r\n \r\n \r\n#INDSalaried\r\n#LI-Hybrid",
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