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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.37.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.37.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><strong>P<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"></strong><strong>osition: &nbsp; &nbsp; &nbsp; &nbsp; Universal Teller</strong><p><strong>Locations: &nbsp; &nbsp; &nbsp;Taunton, MA&nbsp;<br>Status: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Full Time<br>&nbsp;</strong></p><p id=\"isPasted\"><strong>Summary:</strong></p><p>Provide excellent customer service to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Mechanics Cooperative Bank&rsquo;s policies. Responsible for identifying cross-sell opportunities and making appropriate referrals. This position requires opening, closing and Saturday shifts as well as helping at our various locations, as needed.</p><p><strong>Key Duties &amp; Responsibilities:</strong></p><ul type=\"disc\"><li>Maintain a teller cash drawer and balance at the end of each shift within bank guidelines.</li><li>Greet customers and establish a quality service environment by maintaining a friendly and courteous environment.&nbsp;</li><li>Refer large withdrawals and account closures to supervisory staff for retention efforts.</li><li>Process all teller transactions accurately and efficiently.</li><li>Required to participate in and support the branch&rsquo;s growth, by developing and deepening customer relationships.</li><li>Take ownership and address customer&rsquo;s concern for resolution and escalate to a supervisor when needed.</li><li>Adhere to Mechanics Cooperative Bank&rsquo;s standard for excellent customer service.</li><li>Ability to present features and benefits of all Bank&rsquo;s products and services, including Bank business partners to customers.</li><li>Responsible for adhering to all applicable Bank policies, procedures, law, and regulations.</li><li>May be required to assist other branch locations as needed.</li><li>Must have a valid driver&rsquo;s license, vehicle registration and automobile personal liability insurance.</li><li>Must wear a name tag which displays first and last name.</li><li>Must have possession of a mobile phone required to perform multifactor authentication on system applications and as a method of contact.</li><li>Perform additional duties as required.</li></ul><p>&nbsp;</p><p><strong>Knowledge, Skills &amp; Abilities:</strong></p><ul type=\"disc\"><li>Thorough knowledge of teller operations.</li><li>Cash counting abilities.</li><li>Thorough knowledge of Mechanics Cooperative Bank&#39;s products and services, including Bank business partners.</li><li>Ability to develop and deepen customer relationships by recommending appropriate products and services to customers.</li><li>Strong Compliance and Federal Regulation knowledge.</li><li>Good problem-solving and decision-making abilities.</li><li>Knowledge of basic computer functions and strong math skills.</li><li>Good oral and written communication skills.</li><li>Ability to cultivate a strong working environment by embracing team empowerment.&nbsp;</li><li>Must be able to lift twenty pounds.</li><li>Retail/sales experience or equivalent work experience preferred.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;'>&nbsp;</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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