Customer Retention Specialist

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  "source_hash": "ee1723f495c83370a316f87a422313759b7587e51a7325a8db1058c02549a605",
  "last_changed_at": "2026-05-31T17:48:17.466Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Southfield, Southfield, MI, United States",
    "city": "Southfield",
    "region": "MI",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
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  "inferred_at": "2026-06-06T19:13:16.241Z",
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    "included": true,
    "language": "en",
    "location": {
      "raw": "Southfield, Southfield, MI, United States",
      "city": "Southfield",
      "region": "MI",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
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{
  "Id": "8668b747-ee49-448a-b606-74ea03680f47",
  "Title": "Customer Retention Specialist",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "47debbe0-808c-4012-a2b1-4d3a3678af97",
      "Address": {
        "City": "Southfield",
        "Line1": null,
        "Line2": null,
        "State": {
          "Code": "MI",
          "Name": "Michigan"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": null
      },
      "Coordinates": {
        "Latitude": 42.48306318384506,
        "Longitude": -83.24104804589045
      },
      "DisplayName": false,
      "LocalizedName": "Southfield",
      "SourceOfTruth": 0,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": null
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-04-22T19:37:44.37Z",
  "JobCategoryName": "Customer Operations",
  "JobLocationType": 0,
  "OpportunityType": 0,
  "BriefDescription": "The Customer for Life Specialist is responsible for delivering exceptional customer service and solutions through implementation of customer retention strategies to increase loyalty and retain business. Individuals in this role work directly with customers who are at risk of cancelling services by addressing complaints and implementing retention strategies with the goal of increasing satisfaction and securing customer renewals or saves.",
  "MatchedLocations": [],
  "RequisitionNumber": "CUSTO002870"
}