Senior Operations Manager - Diagnosis-Related Group (DRG), Healthcare

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    "ExternalDescriptionStr": "<p>The Manager of Operations ensures client savings and internal revenue are achieved. The Manager of Operations is responsible for planning, coordinating, and directing the activities of the audit program, ensuring staff is well trained, knowledgeable, responsive, and adherent to client SLAs. The Manager of Operations &nbsp;has day to day oversight of program inventory, aging, issues, and risks, and is able to work across functional areas/departments to achieve corporate/division goals. The Manager of Operation provides regular program updates to clients and senior leaders, prepares for and participates in monthly/quarterly QBRs and new client implementations. The Operations Manager understands/manages staffing needs, tools, and training requirements.</p>\n<p><strong>A brief coding/auditing assessment may be included as part of the interview process</strong></p>\n<p><strong>Salary Range: $110,000 – $125,000</strong>&nbsp;<i>(based on experience, skills, and qualifications)</i><br><strong>Location: 100% Remote (U.S.-based)</strong></p>\n<p><strong>Up to 5% annual travel</strong>&nbsp;<i>(for team meetings and limited client onsite engagements.)</i></p>\n<p>For more information on benefits and what we offer please visit us at&nbsp;<a href=\"https://www.exlservice.com/us-careers-and-benefits\" target=\"_blank\" rel=\"nofollow\">https://www.exlservice.com/us-careers-and-benefits</a></p>\n<p>The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.</p>",
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    "CorporateDescriptionStr": "<div>\n EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit&nbsp;<a href=\"http://www.exlservice.com/\" target=\"_blank\" rel=\"nofollow\">www.exlservice.com</a>.\n</div>\n<div>\n <div>\n  <p class=\"MsoNormal\"><br/></p>\n </div><i>EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.</i>\n</div>\n<div>\n</div>",
    "ExternalPostedStartDate": "2026-05-26T21:07:36+00:00",
    "ExternalQualificationsStr": "<p><strong>Supervisory Responsibilities: </strong></p><p>Supervisors, clinical and non-clinical, coordinators. Works hand in hand with Clinical Leaders.</p><ul><li>Bachelor’s degree or equivalent work experience in clinical auditing</li><li>Minimum 5-8  years or equivalent work experience in clinical auditing/supervisory</li><li>Minimum 2 years of Healthcare experience.</li><li>CCS certification </li><li>DRG experience</li><li>Strong leadership skills and ability to perform a wide range of duties. </li><li>Excellent computer skills, proficient in excel, word, and outlook. </li><li>Excellent people management skills, interpersonal skills, and communication skills. </li><li>Able to train and delegate.</li></ul><p><strong>What We Offer:</strong> </p><ul><li>EXL Health offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants.</li><li>You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth</li><li>We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.</li><li>Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.</li></ul><p style=\"margin-left:0.25in\"><strong>Ready to Lead, Innovate, and Make an Impact?</strong></p><p style=\"margin-left:0.25in\">Join EXL Health and take your career—and your impact—to the next level.</p>",
    "InternalQualificationsStr": "<p><strong>Supervisory Responsibilities: </strong></p><p>Supervisors, clinical and non-clinical, coordinators. Works hand in hand with Clinical Leaders.</p><ul><li>Bachelor’s degree or equivalent work experience in clinical auditing</li><li>Minimum 5-8  years or equivalent work experience in clinical auditing/supervisory</li><li>Minimum 2 years of Healthcare experience.</li><li>CCS certification </li><li>DRG experience</li><li>Strong leadership skills and ability to perform a wide range of duties. </li><li>Excellent computer skills, proficient in excel, word, and outlook. </li><li>Excellent people management skills, interpersonal skills, and communication skills. </li><li>Able to train and delegate.</li></ul><p><strong>What We Offer:</strong> </p><ul><li>EXL Health offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants.</li><li>You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth</li><li>We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.</li><li>Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.</li></ul><p style=\"margin-left:0.25in\"><strong>Ready to Lead, Innovate, and Make an Impact?</strong></p><p style=\"margin-left:0.25in\">Join EXL Health and take your career—and your impact—to the next level.</p>",
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