Home › Companies › Eqtm Fa Us2 Oraclecloud Com CX 3001 › Guest Services Concierge
Guest Services Concierge
Eqtm Fa Us2 Oraclecloud Com CX 3001 · Baton Rouge, LA, United States; HR_Lake Main Campus, Baton Rouge, LA, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Eqtm Fa Us2 Oraclecloud Com CX 3001 |
| Title | Guest Services Concierge |
| Normalized title | - |
| Department / team | Administration_Family |
| Location | Baton Rouge, LA, United States |
| Work model | On Site |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-02 / 2026-06-03 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Eqtm Fa Us2 Oraclecloud Com CX 3001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Baton Rouge. | Open |
| Department jobs | Active postings in Administration_Family. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Eqtm Fa Us2 Oraclecloud Com CX 3001 |
| Source | 658b7dd1-ab06-41ec-ad5f-528ac915d61a |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Guest Services Concierge contributes to a great patient experience by providing non-medical care. The Guest Services Concierge will provide a warm, welcoming first impression by providing assistance to all patients and visitors who enter the department. They will facilitate continuous communication with patients, families, team members and Access Care Staff to improve and expedite patient and family centered care. The Guest Services Concierge will recognize potential crisis situations, advocate for security involvement when needed, and act as a liaison between guests and clinical team members. This front-facing role is ideal for entry-level administrative (non-clinical) professionals passionate about customer service in a healthcare setting.
Responsibilities
• Greet visitors and provide a welcoming first impression to patients, families, and guests.
• Answer phones and respond to general/basic questions from callers.
• Give directions and assist with navigation within the facility.
• Provide customer or guest services in person or over the phone, including forwarding-facing patient interactions.
• Recognize potential crisis situations and liaise with security or clinical teams as needed.
• Facilitate communication between guests, team members, and Access Care Staff to enhance patient-centered care.
• Perform minimal administrative duties as required.
Qualifications
Education: High School diploma or equivalent.
Technical Skills and Competencies
• Strong customer service orientation with excellent interpersonal and communication skills.
• Proficiency in telephone etiquette.
• Basic computer skills.
Full job record
| Job ID | b2da6f696bee136c513563e881d027da703d145c |
| Org ID | 11f9082e-873c-4de6-a963-d0ff43eea257 |
| Source ID | 658b7dd1-ab06-41ec-ad5f-528ac915d61a |
| Board ID | 658b7dd1-ab06-41ec-ad5f-528ac915d61a |
| Provider | oracle_hcm |
| Provider Job Key | 48264 |
| Title | Guest Services Concierge |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Baton Rouge, LA, United States; HR_Lake Main Campus, Baton Rouge, LA, US |
| Department | Administration_Family |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | LA |
| City | Baton Rouge |
| Salary Raw | Description The Guest Services Concierge contributes to a great patient experience by providing non-medical care. The Guest Services Concierge will provide a warm, welcoming first impression by providing assistance to all patients and visitors who enter the department. They will facilitate continuous communication with patients, families, team members and Access Care Staff to improve and expedite patient and family centered care. The Guest Services Concierge will recognize potential crisis situations, advocate for security involvement when needed, and act as a liaison between guests and clinical team members. This front-facing role is ideal for entry-level administrative (non-clinical) professionals passionate about customer service in a healthcare setting. Responsibilities • Greet visitors and provide a welcoming first impression to patients, families, and guests. • Answer phones and respond to general/basic questions from callers. • Give directions and assist with navigation within the facility. • Provide customer or guest services in person or over the phone, including forwarding-facing patient interactions. • Recognize potential crisis situations and liaise with security or clinical teams as needed. • Facilitate communication between guests, team members, and Access Care Staff to enhance patient-centered care. • Perform minimal administrative duties as required. Qualifications Education: High School diploma or equivalent. Technical Skills and Competencies • Strong customer service orientation with excellent interpersonal and communication skills. • Proficiency in telephone etiquette. • Basic computer skills. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://eqtm.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/48264 |
| Apply URL | https://eqtm.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/48264 |
| First Seen At | 2026-06-03 11:19:26Z |
| Last Seen At | 2026-06-06 20:35:33Z |
| Last Checked At | 2026-06-06 20:35:33Z |
| Last Changed At | 2026-06-06 11:33:59Z |
| Inactive At | — |
| Source Posted At | 2026-06-02 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eqtm.fa.us2.oraclecloud.com|CX_3001/date=2026-06-06/2026-06-06T20-34-30-453Z-2f68d915f50a73e095eee73092fa6e6cb4969edc7f6280b9d324397ceeb52f67.json |
Event Fields
{
"content_hash": "b82b6059d3963bd407c0f297a6bd445a3fc3fb020096512a51bbe3da17a18818",
"source_hash": "61af118a93e24e4f8e629153176118b2d0ea56086068700ff4ba6b567377a876",
"last_changed_at": "2026-06-06T11:33:59.122Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "Baton Rouge, LA, United States",
"city": "Baton Rouge",
"region": "LA",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"salary_max": null,
"salary_min": null,
"inferred_at": "2026-06-06T20:35:32.491Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "Baton Rouge, LA, United States",
"city": "Baton Rouge",
"region": "LA",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"countries": [
"United States"
]
},
"remote_policy": null,
"salary_period": null,
"workplace_type": "on_site",
"salary_currency": null
}Extensions
{}Native Structured
{
"detail": {
"Id": "48264",
"Title": "Guest Services Concierge",
"media": [],
"skills": [],
"JobType": null,
"Category": "Administration_Family",
"JobGrade": null,
"JobLevel": null,
"JobShift": "Night",
"WorkDays": null,
"WorkHours": null,
"WorkYears": null,
"Department": null,
"HotJobFlag": false,
"StudyLevel": "High School Graduate",
"WorkMonths": null,
"WorkerType": "Employee",
"GeographyId": 300000004524509,
"JobFamilyId": 300000009327236,
"JobFunction": "Guest Services",
"JobSchedule": null,
"BusinessUnit": null,
"ContractType": "Regular",
"Organization": null,
"TrendingFlag": false,
"workLocation": [
{
"Country": "US",
"Region1": "East Baton Rouge",
"Region2": "LA",
"Region3": null,
"Building": null,
"Latitude": "30.40841",
"Longitude": "-91.14346",
"LocationId": 300000009789473,
"PostalCode": "70808",
"TownOrCity": "Baton Rouge",
"AddressLine1": "5000 Hennessy Blvd",
"AddressLine2": null,
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "HR_Lake Main Campus"
}
],
"ContentLocale": "en",
"HiringManager": null,
"LegalEmployer": null,
"RequisitionId": 300002468799871,
"WorkplaceType": "On-site",
"BusinessUnitId": 300000004408552,
"OrganizationId": 1,
"GeographyNodeId": 100000043565648,
"JobFunctionCode": "GUESTSVCS",
"LegalEmployerId": 300000004447838,
"PrimaryLocation": "Baton Rouge, LA, United States",
"RequisitionType": "General Recruiting",
"NumberOfOpenings": null,
"WorkplaceTypeCode": "ORA_ON_SITE",
"BeFirstToApplyFlag": false,
"otherWorkLocations": [],
"secondaryLocations": [],
"ExternalContactName": null,
"ShortDescriptionStr": "The Guest Services Concierge contributes to a great patient experience by providing non-medical care. The Guest Services Concierge will provide a warm, welcoming first impression by providing assistance to all patients and visitors who enter the department. They will facilitate continuous communication with patients, families, team members and Access Care Staff to improve and expedite patient and family centered care. The Guest Services Concierge will recognize potential crisis situations, advocate for security involvement when needed, and act as a liaison between guests and clinical team members. This front-facing role is ideal for entry-level administrative (non-clinical) professionals passionate about customer service in a healthcare setting.",
"ExternalContactEmail": null,
"ExternalPostedEndDate": null,
"OtherRequisitionTitle": null,
"requisitionFlexFields": [
{
"Value": "Full-Time",
"Prompt": "Requisition Schedule",
"ControlType": "SingleChoiceList",
"SequenceNumber": 1
},
{
"Value": "845p-515a M-F with Rotating Weekends",
"Prompt": "Hours of Schedule (e.g. M-F 8a-5p)",
"ControlType": "TextArea",
"SequenceNumber": 3
},
{
"Value": "Guest Services-Lake Main Campus",
"Prompt": "Department",
"ControlType": "SingleChoiceList",
"SequenceNumber": 7
},
{
"Value": "Our Lady of the Lake Hospital Inc",
"Prompt": "FMOLHS Company Code",
"ControlType": "SingleChoiceList",
"SequenceNumber": 9
}
],
"ApplyWhenNotPostedFlag": false,
"DomesticTravelRequired": null,
"ExternalDescriptionStr": "<p>The Guest Services Concierge contributes to a great patient experience by providing non-medical care. The Guest Services Concierge will provide a warm, welcoming first impression by providing assistance to all patients and visitors who enter the department. They will facilitate continuous communication with patients, families, team members and Access Care Staff to improve and expedite patient and family centered care. The Guest Services Concierge will recognize potential crisis situations, advocate for security involvement when needed, and act as a liaison between guests and clinical team members. This front-facing role is ideal for entry-level administrative (non-clinical) professionals passionate about customer service in a healthcare setting.</p>",
"ObjectVerNumberProfile": null,
"PrimaryLocationCountry": "US",
"CorporateDescriptionStr": "",
"ExternalPostedStartDate": null,
"ExternalQualificationsStr": "<p>Education: High School diploma or equivalent.</p><p>Technical Skills and Competencies <br>• Strong customer service orientation with excellent interpersonal and communication skills. <br>• Proficiency in telephone etiquette. <br>• Basic computer skills. </p>",
"InternalQualificationsStr": "<p>Education: High School diploma or equivalent.</p><p>Technical Skills and Competencies <br>• Strong customer service orientation with excellent interpersonal and communication skills. <br>• Proficiency in telephone etiquette. <br>• Basic computer skills. </p>",
"OrganizationDescriptionStr": "",
"primaryLocationCoordinates": [
{
"Latitude": "30.44335",
"Longitude": "-91.18664",
"CountryCode": "US",
"GeographyId": 300000004524509,
"GeographyNodeId": 100000043565648
}
],
"ExternalResponsibilitiesStr": "<p>• Greet visitors and provide a welcoming first impression to patients, families, and guests. <br>• Answer phones and respond to general/basic questions from callers. <br>• Give directions and assist with navigation within the facility. <br>• Provide customer or guest services in person or over the phone, including forwarding-facing patient interactions. <br>• Recognize potential crisis situations and liaise with security or clinical teams as needed. <br>• Facilitate communication between guests, team members, and Access Care Staff to enhance patient-centered care. <br>• Perform minimal administrative duties as required. </p>",
"InternalResponsibilitiesStr": "<p>• Greet visitors and provide a welcoming first impression to patients, families, and guests. <br>• Answer phones and respond to general/basic questions from callers. <br>• Give directions and assist with navigation within the facility. <br>• Provide customer or guest services in person or over the phone, including forwarding-facing patient interactions. <br>• Recognize potential crisis situations and liaise with security or clinical teams as needed. <br>• Facilitate communication between guests, team members, and Access Care Staff to enhance patient-centered care. <br>• Perform minimal administrative duties as required. </p>",
"InternationalTravelRequired": null
},
"list_job": {
"Id": "48264",
"Title": "Guest Services Concierge",
"JobType": null,
"Distance": 1780358400000,
"JobShift": null,
"Language": "US",
"WorkDays": null,
"JobFamily": null,
"Relevancy": 7,
"WorkHours": null,
"Department": null,
"HotJobFlag": false,
"PostedDate": "2026-06-02",
"StudyLevel": null,
"WorkerType": null,
"GeographyId": 300000004524509,
"JobFunction": null,
"JobSchedule": null,
"BusinessUnit": null,
"ContractType": null,
"ManagerLevel": null,
"Organization": null,
"TrendingFlag": false,
"workLocation": [
{
"Country": "US",
"Region1": "East Baton Rouge",
"Region2": "LA",
"Region3": null,
"Building": null,
"Latitude": 30.40841,
"Longitude": -91.14346,
"LocationId": 300000009789473,
"PostalCode": "70808",
"TownOrCity": "Baton Rouge",
"AddressLine1": "5000 Hennessy Blvd",
"AddressLine2": null,
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "HR_Lake Main Campus"
}
],
"LegalEmployer": null,
"MediaThumbURL": null,
"WorkplaceType": "On-site",
"BusinessUnitId": 300000004408552,
"OrganizationId": 1,
"PostingEndDate": null,
"LegalEmployerId": 300000004447838,
"PrimaryLocation": "Baton Rouge, LA, United States",
"WorkDurationYears": null,
"WorkplaceTypeCode": "ORA_ON_SITE",
"BeFirstToApplyFlag": false,
"WorkDurationMonths": null,
"otherWorkLocations": [],
"secondaryLocations": [],
"ShortDescriptionStr": "The Guest Services Concierge contributes to a great patient experience by providing non-medical care. The Guest Services Concierge will provide a warm, welcoming first impression by providing assistance to all patients and visitors who enter the department. They will facilitate continuous communication with patients, families, team members and Access Care Staff to improve and expedite patient and family centered care. The Guest Services Concierge will recognize potential crisis situations, advocate for security involvement when needed, and act as a liaison between guests and clinical team members. This front-facing role is ideal for entry-level administrative (non-clinical) professionals passionate about customer service in a healthcare setting.",
"requisitionFlexFields": [],
"DomesticTravelRequired": null,
"PrimaryLocationCountry": "US",
"ExternalQualificationsStr": null,
"ExternalResponsibilitiesStr": null,
"InternationalTravelRequired": null
},
"detail_meta": {
"url": "https://eqtm.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2248264%22,siteNumber=CX_3001",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 7698
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/b2da6f696bee136c513563e881d027da703d145c?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/11f9082e-873c-4de6-a963-d0ff43eea257JSONGET https://api.bluedoor.sh/job-postings/v1/sources/658b7dd1-ab06-41ec-ad5f-528ac915d61aJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/b2da6f696bee136c513563e881d027da703d145c/eventsJSON