Account Manager

{
  "content_hash": "a5fb013c3f2d2d6102a6847c55a50b2e15da6ea7972b648b8e8e1e6b31fd400f",
  "source_hash": "8767ac80b1d17e87e2505208c7e0983eeb2bc2369abfeaa3a0fef5eb5fa760a7",
  "last_changed_at": "2026-06-19T10:04:16.199Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Petaluma, California, 94952, United States",
    "city": "Petaluma",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-23T10:26:51.207Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Petaluma, California, 94952, United States",
      "city": "Petaluma",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "23",
    "isRemote": null,
    "location": {
      "city": "Petaluma",
      "state": "California"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": null,
    "locationType": "0",
    "jobOpeningName": "Account Manager",
    "departmentLabel": null,
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Petaluma",
      "state": "California",
      "postalCode": "94952",
      "addressCountry": "United States"
    },
    "datePosted": "2024-11-07",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p>C5. COMMERCIAL MAINTENANCE ACCOUNT MANAGER</p>\n<p> </p>\n<p>1. Position description: The Commercial Maintenance Account Manager must be thoroughly familiar</p>\n<p>with all aspects of commercial landscape maintenance to include: sales, production, customer service,</p>\n<p>estimating, training, etc. The Commercial Maintenance Account Manager oversees all interaction</p>\n<p>with the customer and keeps his/her informed as to all aspects of the maintenance process. The</p>\n<p>Commercial Maintenance Account Manager grooms the relationship with the client while interfacing</p>\n<p>with company production and accounting personnel, and interfaces with subcontractors and vendors</p>\n<p>as required throughout the maintenance process. The Commercial Maintenance Account Manager is</p>\n<p>also responsible to conduct monthly walk-throughs with the client, resolve any issues discovered</p>\n<p>therein, follow through to ensure that all issues are resolved to the satisfaction of the client, and</p>\n<p>ensure all change orders/enhancements are billed properly.</p>\n<p>2. Reports to: The Commercial Maintenance Account Manager reports directly to the General Manager,</p>\n<p>CEO/President.</p>\n<p>3. Skill set and educational requirements: The Commercial Maintenance Account Manager must</p>\n<p>possess the following skill set and educational background:</p>\n<p>A. Minimum of five years of experience in landscape maintenance.</p>\n<p>B. Have an associate’s degree (preferably in the Green Industry).</p>\n<p>C. Be a Certified Landscape Professional (CLP) and a Certified Landscape Technician (CLT).</p>\n<p>D. Able to manage between $800,000 and $1,600,000 in maintenance accounts annually.</p>\n<p>E. Able to effectively train field crew members.</p>\n<p>F. Possess a valid driver’s license and must be insurable on company’s insurance policy.</p>\n<p>G. Have a clean criminal record.</p>\n<p>H. Possess excellent computer skills.</p>\n<p>I. Proficient in or able to learn customer relationship management (CRM) software, Aspire System.</p>\n<p>J. Proficient in both oral and written communication.</p>\n<p>K. Bilingual in Spanish and English.</p>\n<p>L. Proficient in MS Word and MS Excel.</p>\n<p>M. Proficient in typing and capable of typing 30 WPM with fewer than three mistakes.</p>\n<p>N. Able to represent the company in a courteous and professional manner.</p>\n<p>4. Responsibilities:</p>\n<p>A. Oversees and manages $800,000 to $1,600,000 of commercial maintenance accounts annually.</p>\n<p>B. Sells approximately 25% of account contract amount in enhancements.</p>\n<p>C. Processes all enhancements and ensures that they are priced and processed correctly.</p>\n<p>D. Prepares all bids/proposals for enhancement work (Irrigation, Tree Work, Etc…)</p>\n<p>E. Develops new business/accounts and prepares bids for the same for the General Manager or CEO</p>\n<p>to review.</p>\n<p>F. Reviews all bids/proposals with General Manager or CEO for accuracy and marketability.</p>\n<p>G. Presents all proposals/documents to client.</p>\n<p>H. Closes sale and coordinates job specifics with accounting personnel.</p>\n<p>I. Interfaces with client and ensures that all of client’s concerns are addressed in a timely and</p>\n<p>• Commercial Maintenance 2 Account Manager</p>\n<p>professional manner.</p>\n<p>J. Conducts monthly walk-through with client, identifies and documents any/all discrepancies (Site</p>\n<p>Audits in Aspire).</p>\n<p>K. Provides written monthly report and files in customer file using Aspire.</p>\n<p>L. Ensures that jobs are kept on schedule.</p>\n<p>M. Ensures that jobs are at or under budget.</p>\n<p>N. Interfaces with subcontractors to ensure timely and accurate completion of their work.</p>\n<p>O. Interfaces with suppliers to ensure timely and accurate delivery of job materials.</p>\n<p>P. Interfaces with company Production Manager to ensure client’s expectations are met and that jobs</p>\n<p>are kept on schedule and on budget.</p>\n<p>Q. Ensures that company production standards are met.</p>\n<p>R. Ensures that all safety procedures are followed and reports any unsafe conditions to supervisors.</p>\n<p>S. Ensures all accidents are properly documented and reported immediately.</p>\n<p>T. Ensures all workers’ compensation insurance claims are properly documented and reported</p>\n<p>immediately.</p>\n<p>U. Ensures that all equipment is operated in a safe and proper manner.</p>\n<p>V. Ensures that all equipment is maintained properly and preventatively maintained (PMD) daily.</p>\n<p>W. Evaluates equipment utilization and makes recommendations for future purchases.</p>\n<p>X. Ensures that vendor invoice pricing is accurate and as bid.</p>\n<p>Y. Ensures that job cost reports are properly analyzed and disseminated.</p>\n<p>Z. Thoroughly understands and complies with company policies, procedures, and SOPs.</p>\n<p>AA. Assists in the development and implementation of the company’s strategic plan.</p>\n<p>BB. Assists in the development, implementation, and achievement of the company’s annual budget</p>\n<p>goals.</p>\n<p>CC. Assists in the development and implementation of the company’s new business development</p>\n<p>plan.</p>\n<p>DD. Assists in the development and implementation of the company’s training goals.</p>\n<p>EE. Assists in the development and implementation of the company’s marketing plan.</p>\n<p>FF. Is certified in CPR and First Aid.</p>\n<p>GG. Continuing education requirement: minimum of 20 hours per year.</p>\n<p>5. Salary, bonus, and/or commissions: Commensurate with experience ($75,000 per year).</p>\n<p>6. Appraisal criteria: The primary appraisal criteria for the Commercial Maintenance Account</p>\n<p>Manager is to manage between $800,000 to $1,600,000 of commercial maintenance accounts</p>\n<p>annually, to sell approximately 25% of account contract amount in enhancements, and to do so</p>\n<p>profitably while keeping the CEO, Owner(s), or GM apprised regarding the status of all on-going</p>\n<p>accounts.</p>\n<p>7. Success factors:</p>\n<p>A. Is a high-energy individual capable of managing $800,000 to $1,600,000 of commercial</p>\n<p>maintenance accounts annually.</p>\n<p>B. Is organized in all areas (personal office space, field operations, company yard space, job sites,</p>\n<p>• Commercial Maintenance 3 Account Manager</p>\n<p>etc.).</p>\n<p>C. Leads by example.</p>\n<p>D. Presents himself or herself in a professional manner.</p>\n<p>E. Initiates action when needed.</p>\n<p>F. Is self-motivated.</p>\n<p>G. Requires minimal supervision.</p>\n<p>8. Individual profile:</p>\n<p>A. A self-starter.</p>\n<p>B. Action- and results-oriented.</p>\n<p>C. Excels at coaching and building a team.</p>\n<p>D. Excels at leading and managing.</p>\n<p>E. A multi-tasker.</p>\n<p>F. Prone to act more than analyze.</p>\n<p>9. Professional attitude:</p>\n<p>A. Customer-service oriented.</p>\n<p>B. Enjoys coaching and building a team of professionals.</p>\n<p>C. Displays a positive, “can-do” demeanor.</p>\n<p>D. Encourages, assists, and supports fellow staff members.</p>\n<p>E. Requires minimal supervision.</p>\n<p>F. Desires to grow professionally and seeks to improve personal skill set.</p>\n<p>G. Seeks out other professionals with whom to network.</p>\n<p>H. Is punctual and energetic.</p>\n<p>I. Accepts and appreciates correctional input/feedback from fellow staff members.</p>\n<p>J. Enjoys working with and contributing to a team.</p>\n<p>K. Maintains high professional standards for neatness, discipline, self-control, and organization.</p>\n<p>L. Is not moody, belligerent, narcissistic, a loner, vindictive, mean-spirited, etc.</p>\n<p>10. Potential career path:</p>\n<p>A. Maintenance Manager.</p>\n<p>B. Operations Manager.</p>\n<p>C. General Manager.</p>",
    "compensation": "70,000 - 80,000 DOE",
    "departmentId": null,
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Account Manager",
    "departmentLabel": "",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://greenvinelandscaping.bamboohr.com/careers/23",
    "employmentStatusLabel": "Full-Time"
  }
}