FT Farfan Limited - Team Leader (Electrical)

{
  "content_hash": "c6267d4eab89f3fad872226fb4462b7a964b3247346cb8061961cfa0aaa9468f",
  "source_hash": "1b9e478c7a641687a2a90fb2effdef7e75a6f64300ac9f34650e3b06be6e736e",
  "last_changed_at": "2026-05-30T05:56:03.351Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "San Juan, NA, Trinidad and Tobago",
    "city": "San Juan",
    "region": null,
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:29:23.854Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "San Juan, NA, Trinidad and Tobago",
      "city": "San Juan",
      "region": null,
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "414",
    "isRemote": null,
    "location": {
      "city": "San Juan",
      "state": null
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18719",
    "locationType": "0",
    "jobOpeningName": "FT Farfan Limited - Team Leader (Electrical)",
    "departmentLabel": "Heavy Equipment Service - FTF",
    "employmentStatusLabel": "Permanent"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "San Juan",
      "state": null,
      "postalCode": "NA",
      "addressCountry": "Trinidad and Tobago"
    },
    "datePosted": "2026-05-20",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\"><span style=\"text-decoration: underline\">Job Purpose</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">The incumbent is responsible for the day-to-day management of the Electrical department of the Service Heavy Division to achieve the company’s overall profitability and customer satisfaction objectives. This position reports to the Service Manager.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\"><span style=\"text-decoration: underline\">Key Duties and Responsibilities</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Responsible for the daily/monthly planning, coordination and dispatching of all service technicians the particular field.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Analyses work in progress (WIP) report to identify service efficiency opportunities and make improvements.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Manages quotations for all Electrical jobs ensuring the scopes of work are clearly defined and understood by the customers and the correct hours and rates are quoted and submitted to the customer within the standard time set.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Ensures that Service Calls are opened for all jobs to be performed, and that all billings are done on a daily weekly, monthly basis through the administrative staff</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Manages the administrative staff, to ensure that 100% customer feedback is conducted on a daily basis and ensures a 90% customer satisfaction rate monthly.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Works with the Parts Department personnel to agree on that the parts that should be available ex-stock and minimum quantities required.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Ensures all technician reports are completed daily and the technician times are recorded daily/monthly and submitted to the Administrative Supervisor on a timely basis.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Collaborates with the Warranty Administrator to ensure all documents are properly put together and submitted on a timely basis for particular brands assigned.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Reviews partially and fully denied warranty claims, identifies improvements needed and implements corrective action plans.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Manages technician performance, and completed performance evaluations within standard time set, creates and ensures execution of development plans.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Works closely with the SPSRs and contracts team lead to meet the quota for service contracts monthly.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Collaborates and communicates with the relevant Division Manager/supplier to develop and obtain all necessary training for new and existing products/brands.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Works closely with the Service Manager to ensure all techs meets the required standard with all training online/abroad for the particular brand/supplier.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Takes lead role in all technical investigations and develop processes and procedures to achieve first time fix.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Assists customers / regional partners in resolving complex or unique product problems as required as well as act as liaison for all technical communication between suppliers and FTF.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Demonstrates active adherence to all relevant Health, Safety and Environmental (HSE) policies and procedures, while also promoting HSE awareness.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Responsible for Team compliance as it relates to Health, Safety and Environmental (HSE) policies and procedures</span></li>\n<li>\n\n\n\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Any other related responsibilities assigned by Management.</span></p>\n\n\n\n<br></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\"><span style=\"text-decoration: underline\">Academic Qualifications &amp; Experience</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">A Diploma in Electrical Engineering from a recognized technical institution or;</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">At least 5 years’ experience in a similar role with certificates demonstrating successful completion of Electrical courses from a recognized educational institute or OEM supplier.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Extensive experience in a technical administrative or service coordination role, demonstrating a strong functional understanding of electrical service operations and the ability to leverage technical support teams effectively.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">A Degree in Electrical Engineering from a recognized technical institution will be an asset</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">A Diploma in Business Management, with a technical qualification will be an asset</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">A minimum of 3 years Supervisory experience, with a proven track record of excellent customer service will be an asset.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Strong technical background</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\"><span style=\"text-decoration: underline\">Competencies </span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Excellent interpersonal skills</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Excellent communication skills</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Excellent analytical and troubleshooting skills</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">The ability to lead and motivate others</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">Team oriented</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">The ability to work in a fast paced environment with minimum supervision</span></li>\n</ul>",
    "compensation": null,
    "departmentId": "18719",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "FT Farfan Limited - Team Leader (Electrical)",
    "departmentLabel": "Heavy Equipment Service - FTF",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://brydens.bamboohr.com/careers/414",
    "employmentStatusLabel": "Permanent"
  }
}