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HomeCompanies9AD6AC6A8F03DCAD8F0122AD8F9A84DFCustomer Service Rep

Customer Service Rep

9AD6AC6A8F03DCAD8F0122AD8F9A84DF · Foodmate US - Ball Ground, GA 30107; 221 Turner Blvd, Ball Ground, GA, 30107, USA · Active · $20–$25 / hour · Paycom ATS

Job facts

FieldValue
Company9AD6AC6A8F03DCAD8F0122AD8F9A84DF
TitleCustomer Service Rep
Normalized title-
Department / teamSupply Chain
LocationBall Ground, GA, United States
Work model-
Employment typeFull Time
Salary$20–$25 / hour
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-18 / 2026-05-31
Changed / last seen2026-06-04 / 2026-06-06

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City jobsActive postings in Ball Ground.Open
Department jobsActive postings in Supply Chain.Open
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Linked records

Company9AD6AC6A8F03DCAD8F0122AD8F9A84DF
Source588b1008-deec-48ad-9a62-bcd6487b0ba8
ATS providerPaycom ATS

Description

Description About Foodmate US Foodmate US, a proud member of the Duravant family, is a leading provider of poultry processing equipment and automation solutions. Headquartered in Ball Ground, GA, we are committed to innovation, customer satisfaction, and operational excellence within the poultry industry. POSITION SUMMARY The primary responsibility of this position is to answer and respond to customer phone calls and emails, promptly and professionally. The CSR will be required to provide customers with technical information relating to the use, operation, and maintenance of equipment. On occasion, the customers will require further assistance and the CSR will need to transfer to the appropriate department. Interaction is mainly with Customers, Internal Shipping and Receiving, Purchasing, Help Desk and Service. Qualifications Responsibilities Answer all incoming voice calls and emails Electronic order processing Assist customers in need of spare parts, equipment service and/or technical advice Generate parts quotes and orders, process parts orders and procurement docs in SAP Monitor Back Orders/Open Orders Request item numbers, descriptions, availability and pricing for new and/or existing items Communicate to Salesmen and Management issues and opportunities at Business Partner locations Assist with in-house services such as printing manuals, shipping documents, mail services Assist in any other duties required to support operations which may include afterhours call handling If needed, assist with pick, pack and ship process Qualifications High School diploma or 2 years of Inside Sales/Customer Service Experience. Experience in a manufacturing environment Knowledge of machines, tools and machine components Physical Requirements The physical requirements listed reflect those needed to perform the essential functions of the Customer Service role. Reasonable accommodation is available for individuals with disabilities. Prolonged periods of sitting at a desk and working on a computer. Ability to communicate effectively in person, over the phone, and via electronic means. Occasional movement within office facilities and to attend meetings. Ability to review, prepare, and analyze data and figures, view computer screens and printed materials. Foodmate maintains a drug-free workplace is an equal employment opportunity (EEO) employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth, and related medical conditions), age, marital status, disability, veteran status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should contact Foodmate Human Resources Department to request accommodation. In addition to federal law requirements, Foodmate complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Company has facilities. Must satisfactorily pass background check, post-offer drug screen, and physical prior to employment. Foodmate participates in E-Verify.

Full job record

Job IDb28b137985fdd64a6d3dbe7f8a79958462189c30
Org IDbe63beea-5b9d-494d-993d-97763913b939
Source ID588b1008-deec-48ad-9a62-bcd6487b0ba8
Board ID588b1008-deec-48ad-9a62-bcd6487b0ba8
Providerpaycom
Provider Job Key127128
TitleCustomer Service Rep
Normalized Title
Statusactive
Activeyes
Location TextFoodmate US - Ball Ground, GA 30107; 221 Turner Blvd, Ball Ground, GA, 30107, USA
DepartmentSupply Chain
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionGA
CityBall Ground
Salary Raw$19.80 - $25.00 Hourly
Salary Min19.8
Salary Max25
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=127128&clientkey=9AD6AC6A8F03DCAD8F0122AD8F9A84DF
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=127128&clientkey=9AD6AC6A8F03DCAD8F0122AD8F9A84DF
First Seen At2026-05-31 19:06:09Z
Last Seen At2026-06-06 20:26:29Z
Last Checked At2026-06-06 20:26:29Z
Last Changed At2026-06-04 10:05:57Z
Inactive At
Source Posted At2026-05-18 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=9AD6AC6A8F03DCAD8F0122AD8F9A84DF/date=2026-06-06/2026-06-06T20-26-27-960Z-9768a17e0b8799932551dcf09b27a4b608143191b30f8f6fdcefa613858133b6.json
Event Fields
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