Customer Support Specialist - IT

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          "text": "<p><span><b>Job Description:</b></span></p><p><br /></p><ul><li>This position will focus on Client required remediation tasks (PC renames, PC refreshes).</li><li>The incumbent efficiently and effectively satisfies user requests and solves their problems while ensuring that departmental processes and quality standards are maintained.</li><li>Follow-through and internal customer satisfaction are key success factor.<br /></li></ul><p><span> </span></p><p><br /></p><p><br /></p>",
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          "text": "<div><span> </span></div><p><strong>Qualifications:</strong></p><p><span></span></p><ul><li>The Service Desk Technician has one year in a service desk environment. A+ certification is beneficial. Strong familiarity with MS Office 2010 - 2016 and Windows 7 - 10 required.</li><li><span>May be required to travel to other facilities to provide staff augmentation or support.</span></li><li><span>May be required</span>to perform other duties as requested, directed or assigned.</li></ul><div><strong>Skills:</strong></div><ul><li>Knowledge of computer systems administration and/or programming theory, principles and practices</li><li>Knowledge of computer networks, network administration and network installation</li><li>MS Office</li><li>Customer support focus</li><li>Ability to be decisive, goals-oriented, and capable of independent decision-making</li><li>Excellent written, verbal and consultative communication skills with the ability to successfully</li><li>Interpret and communicate business needs between internal and external groups in a clear, focused and concise manner</li></ul>",
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          "text": "<p>Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US.<br />At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech&apos;s deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.<br /></p>",
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