Junior Key Account Manager

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  "location": {
    "raw": "Johor Darul Takzim, N/A, N/A, Malaysia",
    "city": "Johor Darul Takzim",
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  "inferred_at": "2026-06-06T20:28:06.520Z",
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    "id": "1745",
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      "city": "Johor Darul Takzim",
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  "detail_job_opening": {
    "location": {
      "city": "Johor Darul Takzim",
      "state": "N/A",
      "postalCode": "N/A",
      "addressCountry": "Malaysia"
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    "datePosted": "2026-05-08",
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    "description": "<p><span style=\"color: rgb(232, 59, 68); font-size: 14pt; font-weight: 600\">WHAT IS ON OFFER</span><span style=\"color: rgb(232, 59, 68); font-size: 14pt; font-weight: 600\"><br><br></span></p>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt\">Alfred H Knight has an exciting opportunity for a Junior Key Account Manager to join our team in Johor, supporting key client accounts across our global inspection and testing operations.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt\">With a strong focus on customer service and operational excellence, this role ensures clients receive accurate, timely communication throughout their jobs, working closely with the Key Account Manager and wider teams to support consistent service delivery.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt\">The role involves assisting with job management, coordinating information between internal and overseas teams, maintaining accurate records, and supporting client reporting. It is ideal for someone looking to develop a career in account management within a global, fast-paced environment.</span></p>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt\">  </span></p>\n<p><span style=\"color: rgb(232, 59, 68); font-size: 14pt; font-weight: 600\">ABOUT US</span><span style=\"color: rgb(232, 59, 68); font-size: 14pt; font-weight: 600\"><br><br></span></p>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. </span><a href=\"https://www.ahkgroup.com/about-ahk/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 10pt\">Click here to find out more about AHK.</span></a></p>\n<p><br></p>\n<p><span style=\"color: rgb(232, 59, 68); font-size: 14pt; font-weight: 600\">DO YOU HAVE WHAT IT TAKES?</span></p>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\"><br></span><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">To be successful at Alfred H Knight you will need to display the following:</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(232, 59, 68); font-size: 10pt; font-weight: 500\">REQUIRED KNOWLEDGE AND WORK EXPERIENCE</span><span style=\"color: rgb(232, 59, 68); font-size: 10pt; font-weight: 300\"> </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 600\">Essential </span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(91, 91, 91); font-family: Inter, sans-serif; font-size: 10pt; font-weight: 300\">Strong customer service mindset with focus on delivering a high-quality client experience.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-family: Inter, sans-serif; font-size: 10pt; font-weight: 300\">Basic understanding of job management or operational processes (inspection, testing or logistics preferred).</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-family: Inter, sans-serif; font-size: 10pt; font-weight: 300\">Strong communication skills with ability to produce accurate written and verbal updates.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-family: Inter, sans-serif; font-size: 10pt; font-weight: 300\">Good organisation skills with ability to manage multiple priorities in a fast-paced environment.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-family: Inter, sans-serif; font-size: 10pt; font-weight: 300\">High attention to detail, particularly in reporting, communication and record keeping.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-family: Inter, sans-serif; font-size: 10pt; font-weight: 300\">Ability to work effectively in a team and support wider operational delivery.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-family: Inter, sans-serif; font-size: 10pt; font-weight: 300\">Understanding of deadlines and service expectations in a client-focused environment.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-family: Inter, sans-serif; font-size: 10pt; font-weight: 300\">Professional approach with internal and external stakeholders.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-family: Inter, sans-serif; font-size: 10pt; font-weight: 300\">Able to follow processes accurately and use initiative where appropriate.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 600\">Required Competencies</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Customer-focused approach with a commitment to service delivery.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Clear and effective communicator with clients and internal teams.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Strong attention to detail, particularly in reporting and communication accuracy.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Well organised with ability to manage workload and priorities effectively.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Team player with a supportive approach across departments and stakeholders.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Willingness to learn and develop within a structured environment.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Reliable and consistent, with ability to follow processes accurately.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Able to use initiative when required and escalate issues appropriately.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Flexible and adaptable to changing operational needs.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Maintains a professional approach in all internal and external interactions.</span><br><br></li>\n</ul>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 600\">Required Work Experience</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Experience in a customer-facing, administrative, logistics or operational role.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Exposure to service delivery, coordination, or workflow-based environments (desirable).</span><br><br></li>\n</ul>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 600\">Required Qualifications</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Relevant education (e.g. business, logistics, science or related discipline) or equivalent experience.</span></li>\n<li><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Additional training in customer service or administration desirable.</span><br><br></li>\n</ul>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 600\">Required Languages </span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: #595959; font-family: Arial,sans-serif; font-size: 10pt\">English &amp; Bahasa (in business proficiency level for written and verbal communication).</span><br><br></li>\n</ul>\n<p><span style=\"color: rgb(232, 59, 68); font-size: 14pt; font-weight: 600\">BENEFITS</span></p>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\"><br></span><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(91, 91, 91); font-size: 10pt; font-weight: 300\">Alfred H Knight is committed to creating a diverse &amp; inclusive environment and hence welcomes applications from all sections of the community.</span></p>\n<p><br></p>",
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