Customer Service Phone Representative

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    "description": "<p><strong>Customer Service Phone Representative</strong></p>\r\n\r\n<p><strong>Level:</strong> Entry<br />\r\n<strong>Job Location:</strong> Missouri - Wentzville, MO<br />\r\n<strong>Position Type:</strong> Full Time<br />\r\n<strong>Starting Rate:</strong> $20.00<br />\r\n<strong>Job Shifts/ Work Schedule: Consistent Work Schedule. Schedule includes an evening and an occasional weekend.&nbsp;</strong></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Customer Service Phone Representative - Join Our Adventure!</span></span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Are you passionate about helping others and excited about outdoor adventures? Do you thrive in a team-focused environment and love learning? If so, we&rsquo;d love for you to join our growing team!</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">At etrailer.com we&rsquo;re dedicated to guiding our neighbors (our customers) on their journeys&mdash;whether it&#39;s camping, traveling, towing, or any other adventure. We aim to provide the most personalized experiences, helping them find the best products for their unique needs. And we need enthusiastic teammates like you to help us make that happen!</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:13.5pt;\"><span style=\"font-family:'Times New Roman', serif;\">What You&#39;ll Do:</span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Serve our Neighbors</span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">: Answer inbound phone calls, offering friendly assistance on a range of camping, towing, and outdoor accessories, while providing personalized solutions.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Build Strong Connections</span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">: Establish lasting relationships with our neighbors, ensuring each call is an opportunity to offer thoughtful recommendations and guidance tailored to their needs.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Use Technology &amp; Resources</span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">: Work with computers and a variety of other resources to track neighbor details, ensure accurate order processing, and enhance the neighbor&rsquo;s experience with us.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Collaborate for Success</span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">: Partner with teammates to solve challenges, refine processes, and ensure every neighbor feels valued and heard throughout their journey.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Stay Curious &amp; Learn</span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">: Continuously ask questions, stay informed, and actively seek opportunities to improve your role and the neighbor experience.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Own the Experience</span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">: Take responsibility for ensuring every interaction&mdash;whether it&#39;s assisting with a product inquiry or supporting an installation&mdash;is positive and memorable for our neighbors.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:13.5pt;\"><span style=\"font-family:'Times New Roman', serif;\">What We Offer:</span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Competitive Pay</span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">: Start at $20/hour with the potential to earn $22+ (average), top performers can earn $24+ or even $27+.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Location</span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">: Conveniently located in Wentzville, MO near Highways 40, 61, 64, and 70.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Learning &amp; Growth</span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">: Continuous hands-on training, collaboration, and a Peer Mentor program to help guide your journey.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Cool Perks</span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">: Fun company events, access to borrow outdoor gear, adjustable desks, and a bright, open office with plenty of natural light.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Benefits</span></span></strong><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">: Paid holidays, paid vacations, Family Time Premium, 401k matching, medical, vision, dental, and more!</span></span></span></span></li>\r\n\t<li><strong><font face=\"Times New Roman, serif\"><span style=\"font-size:16px;\">Interviewing immediately for an immediate start.&nbsp;</span></font></strong></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:13.5pt;\"><span style=\"font-family:'Times New Roman', serif;\">Who You Are:</span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Passionate about helping others and providing top-notch service.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Enthusiastic about the outdoors&mdash;camping, traveling, towing, trailers, or any adventure!</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">A team player who enjoys collaborating and learning.</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Eager to grow and develop both personally and professionally.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ready to embark on a fulfilling journey with us? Apply today and let&#39;s make an impact&mdash;together!</span></span></span></span></p>\r\n",
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