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HomeCompaniesJpmc Fa Oraclecloud Com Cx 1001Control Manager, Senior Associate, Digital Controls

Control Manager, Senior Associate, Digital Controls

Jpmc Fa Oraclecloud Com Cx 1001 · Columbus, OH, United States; 54101-1111 Polaris, Columbus, OH, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyJpmc Fa Oraclecloud Com Cx 1001
TitleControl Manager, Senior Associate, Digital Controls
Normalized title-
Department / teamControl Officers
LocationColumbus, OH, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-16 / 2026-06-17
Changed / last seen2026-06-20 / 2026-06-22

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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyJpmc Fa Oraclecloud Com Cx 1001
Source8d60a43f-b844-422f-817c-27a6feebdc4a
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Make digital customer communications clearer, more consistent, and more resilient by stepping into a pivotal role at JPMorganChase as the control partner supporting Digital Communications. You’ll collaborate across product, operations, technology, and governance partners to understand broad impacts, connect dependencies, and drive practical improvements. You’ll use data, automation, and strong judgement to turn insights into action. As a Control Manager, Senior Associate in Digital Controls , you will provide risk and control coverage for the Digital Communications product and contribute control expertise to broader cross-functional digital initiatives. You’ll partner with stakeholders to identify risks, evaluate control coverage, and strengthen governance and monitoring - translating complex change into clear impacts, control needs, and actionable insights Job responsibilities: Partner with stakeholders to analyze risks and controls, proactively identify gaps and new risks, determine root causes, and recommend solutions Design, implement, and monitor controls leveraging automation, artificial intelligence, and data analytics where appropriate Develop and deliver program insights and reporting (for example, key risk indicators and key performance indicators) to support business decisions Lead and support risk and control self-assessments, including walkthroughs and process/control mapping with cross-functional teams Support quality reviews and testing against established criteria; document results, identify themes, and recommend corrective actions Support a large, cross-team digital initiative by proactively identifying risks, mapping broad impacts and dependencies, and aligning control actions across stakeholders Advise on control considerations for product and process changes, including change-impact assessment and escalation Maintain clear documentation (processes, controls, procedures, evidence, and job aids) to support strong governance and review readiness Capture lessons learned and promote knowledge sharing to reduce repeat issues and improve consistency across teams Required qualifications, capabilities, and skills: 5+ years of experience in financial services, with experience in controls, audit, quality assurance, or operational risk management Demonstrated ability to identify control gaps, assess risk, support remediation, and execute escalation procedures Experience analyzing moderately complex data and translating insights into clear actions and decisions Strong stakeholder management skills, including influencing outcomes using facts and data across multiple teams Experience supporting change initiatives and evaluating control impacts of process and technology changes Demonstrates policy and regulatory knowledge, independently applies standards to protect Client, Firm, and Employee obligations, understands regulatory-control connection, and assists others with interpretation Strong documentation skills (process mapping, control narratives, testing evidence, procedures/job aids) Effective written and verbal communication skills, including synthesizing complex topics for diverse stakeholders Proficiency with common productivity and analysis tools (for example Excel and PowerPoint); ability to learn new tools quickly Systems-thinking approach to problem solving and continuous improvement Preferred qualifications, capabilities, and skills: Experience supporting digital products, platforms, or technology-enabled operating models Familiarity with outbound digital customer communications (for example notifications or secure messaging) and related operational risks Experience using analytics/visualization or automation tools (for example Tableau, Alteryx, or similar) Working knowledge of large language models and where they can support control efficiency (with appropriate governance) Experience partnering with compliance, risk, and audit stakeholders on control design, testing, and issue management Experience facilitating walkthroughs, risk identification sessions, and control mapping workshops across teams Strong presentation skills, including creating executive-ready materials Organization Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting. Company Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Full job record

Job IDb25fb66bd55dd2b17caf2617f28c02b5b85e9179
Org ID03456b4c-4ba6-4827-90e5-6c35e50dfc84
Source ID8d60a43f-b844-422f-817c-27a6feebdc4a
Board ID8d60a43f-b844-422f-817c-27a6feebdc4a
Provideroracle_hcm
Provider Job Key210759746
TitleControl Manager, Senior Associate, Digital Controls
Normalized Title
Statusactive
Activeyes
Location TextColumbus, OH, United States; 54101-1111 Polaris, Columbus, OH, US
DepartmentControl Officers
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionOH
CityColumbus
Salary RawDescription Make digital customer communications clearer, more consistent, and more resilient by stepping into a pivotal role at JPMorganChase as the control partner supporting Digital Communications. You’ll collaborate across product, operations, technology, and governance partners to understand broad impacts, connect dependencies, and drive practical improvements. You’ll use data, automation, and strong judgement to turn insights into action. As a Control Manager, Senior Associate in Digital Controls , you will provide risk and control coverage for the Digital Communications product and contribute control expertise to broader cross-functional digital initiatives. You’ll partner with stakeholders to identify risks, evaluate control coverage, and strengthen governance and monitoring - translating complex change into clear impacts, control needs, and actionable insights Job responsibilities: Partner with stakeholders to analyze risks and controls, proactively identify gaps and new risks, determine root causes, and recommend solutions Design, implement, and monitor controls leveraging automation, artificial intelligence, and data analytics where appropriate Develop and deliver program insights and reporting (for example, key risk indicators and key performance indicators) to support business decisions Lead and support risk and control self-assessments, including walkthroughs and process/control mapping with cross-functional teams Support quality reviews and testing against established criteria; document results, identify themes, and recommend corrective actions Support a large, cross-team digital initiative by proactively identifying risks, mapping broad impacts and dependencies, and aligning control actions across stakeholders Advise on control considerations for product and process changes, including change-impact assessment and escalation Maintain clear documentation (processes, controls, procedures, evidence, and job aids) to support strong governance and review readiness Capture lessons learned and promote knowledge sharing to reduce repeat issues and improve consistency across teams Required qualifications, capabilities, and skills: 5+ years of experience in financial services, with experience in controls, audit, quality assurance, or operational risk management Demonstrated ability to identify control gaps, assess risk, support remediation, and execute escalation procedures Experience analyzing moderately complex data and translating insights into clear actions and decisions Strong stakeholder management skills, including influencing outcomes using facts and data across multiple teams Experience supporting change initiatives and evaluating control impacts of process and technology changes Demonstrates policy and regulatory knowledge, independently applies standards to protect Client, Firm, and Employee obligations, understands regulatory-control connection, and assists others with interpretation Strong documentation skills (process mapping, control narratives, testing evidence, procedures/job aids) Effective written and verbal communication skills, including synthesizing complex topics for diverse stakeholders Proficiency with common productivity and analysis tools (for example Excel and PowerPoint); ability to learn new tools quickly Systems-thinking approach to problem solving and continuous improvement Preferred qualifications, capabilities, and skills: Experience supporting digital products, platforms, or technology-enabled operating models Familiarity with outbound digital customer communications (for example notifications or secure messaging) and related operational risks Experience using analytics/visualization or automation tools (for example Tableau, Alteryx, or similar) Working knowledge of large language models and where they can support control efficiency (with appropriate governance) Experience partnering with compliance, risk, and audit stakeholders on control design, testing, and issue management Experience facilitating walkthroughs, risk identification sessions, and control mapping workshops across teams Strong presentation skills, including creating executive-ready materials Organization Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting. Company Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx_1001/job/210759746
Apply URLhttps://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx_1001/job/210759746
First Seen At2026-06-17 11:39:20Z
Last Seen At2026-06-22 15:33:51Z
Last Checked At2026-06-22 15:33:51Z
Last Changed At2026-06-20 12:23:41Z
Inactive At
Source Posted At2026-06-16 16:40:04Z
Source Updated At
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You’ll use data, automation, and strong judgement to turn insights into action.<span>&nbsp;</span></span></p><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Segoe UI&quot;, sans-serif;\">As a&nbsp;<strong>Control Manager, Senior Associate</strong>&nbsp;in&nbsp;<strong>Digital Controls</strong>, you will provide risk and control coverage for the Digital Communications product and contribute control expertise to broader cross-functional digital initiatives. You’ll partner with stakeholders to identify risks, evaluate control coverage, and strengthen governance and monitoring - translating complex change into clear impacts, control needs, and actionable insights&nbsp;</span></p><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Segoe UI&quot;, sans-serif;\"><strong>Job responsibilities:</strong></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Segoe UI&quot;, sans-serif;\">Partner with stakeholders to analyze risks and controls, proactively identify gaps and new risks, determine root causes, and recommend solutions</span></p></li><li><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Segoe UI&quot;, sans-serif;\">Design, implement, and monitor controls leveraging automation, artificial intelligence, and data analytics where appropriate</span></p></li><li><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Segoe UI&quot;, sans-serif;\">Develop and deliver program insights and reporting (for example, key risk indicators and key performance indicators) to support business decisions</span></p></li><li><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Segoe UI&quot;, sans-serif;\">Lead and support risk and control self-assessments, including walkthroughs and process/control mapping with cross-functional teams</span></p></li><li><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Segoe UI&quot;, sans-serif;\">Support quality reviews and testing against established criteria; document results, identify themes, and recommend corrective actions</span></p></li><li><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Segoe UI&quot;, sans-serif;\">Support a large, cross-team digital initiative by proactively identifying risks, mapping broad impacts and dependencies, and aligning control actions across stakeholders</span></p></li><li><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Segoe UI&quot;, sans-serif;\">Advise on control considerations for product and process changes, including change-impact assessment and escalation</span></p></li><li><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Segoe UI&quot;, sans-serif;\">Maintain clear documentation (processes, controls, procedures, evidence, and job aids) to support strong governance and review readiness</span></p></li><li><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Segoe UI&quot;, sans-serif;\">Capture lessons learned and promote knowledge sharing to reduce repeat issues and improve consistency across teams</span></p></li></ul><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Segoe UI&quot;, sans-serif;\"><strong>Required qualifications, capabilities, and skills:</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"color: rgb(22, 21, 19); line-height: normal; margin-bottom: 12pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\">5+ years of experience in financial services, with experience in controls, audit, quality assurance, or operational risk management</span></li><li style=\"color: rgb(22, 21, 19); line-height: normal; margin-bottom: 12pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\">Demonstrated ability to identify control gaps, assess risk, support remediation, and execute escalation procedures</span></li><li style=\"color: rgb(22, 21, 19); line-height: normal; margin-bottom: 12pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\">Experience analyzing moderately complex data and translating insights into clear actions and decisions</span></li><li style=\"color: rgb(22, 21, 19); line-height: normal; margin-bottom: 12pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\">Strong stakeholder management skills, including influencing outcomes using facts and data across multiple teams</span></li><li style=\"color: rgb(22, 21, 19); line-height: normal; margin-bottom: 12pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\">Experience supporting change initiatives and evaluating control impacts of process and technology changes</span></li><li style=\"color: rgb(22, 21, 19); line-height: normal; margin-bottom: 12pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\">Demonstrates policy and regulatory knowledge, independently applies standards to protect Client, Firm, and Employee obligations, understands regulatory-control connection, and assists others with interpretation</span></li><li style=\"color: rgb(22, 21, 19); line-height: normal; margin-bottom: 12pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\">Strong documentation skills (process mapping, control narratives, testing evidence, procedures/job aids)</span></li><li style=\"color: rgb(22, 21, 19); line-height: normal; margin-bottom: 12pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\">Effective written and verbal communication skills, including synthesizing complex topics for diverse stakeholders</span></li><li style=\"color: rgb(22, 21, 19); line-height: normal; margin-bottom: 12pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\">Proficiency with common productivity and analysis tools (for example Excel and PowerPoint); ability to learn new tools quickly</span></li><li style=\"color: rgb(22, 21, 19); line-height: normal; margin-bottom: 12pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\">Systems-thinking approach to problem solving and continuous improvement</span></li></ul><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Segoe UI&quot;, sans-serif;\"><strong>Preferred qualifications, capabilities, and skills:</strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 6pt;\"><span style=\"font-family: &quot;Open Sans&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Experience supporting digital products, platforms, or technology-enabled operating models</span></span></li><li style=\"background-color: white; 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