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Project Manager, Tenant and Community Relations (51641)

EADEA190247F3A600C15C7900B9DC6D1 · 217 WYCKOFF AVENUE - BROOKLYN, NY 11237; 217 WYCKOFF AVENUE, BROOKLYN, NY, 11237, USA · Active · $85,000–$95,000 / year · Paycom ATS

Job facts

FieldValue
CompanyEADEA190247F3A600C15C7900B9DC6D1
TitleProject Manager, Tenant and Community Relations (51641)
Normalized title-
Department / team-
LocationBROOKLYN, NY, United States
Work model-
Employment typeFull Time
Salary$85,000–$95,000 / year
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-03-10 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in BROOKLYN.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEADEA190247F3A600C15C7900B9DC6D1
Source2a172ef7-80c4-46b9-8156-5f9950ad0f48
ATS providerPaycom ATS

Description

Description ESSENTIAL DUTIES AND RESPONSIBILITIES The Project Manager, Tenant and Community Relations, will serve as the primary point of contact between RiseBoro’s tenants, Property Management, and the Housing Development teams during the tenant-in-place rehabilitations as well as rehabilitations that require tenant relocations. This role is critical to ensuring clear, consistent, and compassionate communication with residents throughout all phases of rehabilitation projects—from predevelopment and construction through completion—while supporting smooth access coordination, temporary relocations, and ongoing tenant needs. Tenant Communications Serve as the primary liaison between RiseBoro’s tenants, Property Management, and the Housing Development teams. Communicate project timelines, construction activities, and potential impacts clearly and proactively to residents. Conduct tenant meetings, distribute notices, and maintain documentation of all tenant interactions. Address tenant concerns and complaints promptly, ensuring issues are logged and resolved in collaboration with property management. In coordination with the Housing Development team, provide regular status updates to both tenants and internal stakeholders. Predevelopment Coordination Support unit access for inspections, environmental testing, and other preconstruction activities. Ensure tenants understand the rehabilitation process, their rights, and the support available to them. Assist with data collection and tenant household information updates as required by compliance or relocation protocols. Facilitate maintenance work for projects that are in the rehab pipeline and ensure access for work that needs to be addressed prior to/during the construction period to remove existing violations. Work with the Housing Development project manager, superintendent, vendors, and/or expediters to resolve existing violations. Monitor and address existing tenant-related issues—such as squatters, neighbor disputes, and other conflicts—and work toward timely resolution to prevent delays to the construction schedule. Construction & Relocation Support Document and communicate the original conditions of properties to the construction team. Photograph project areas before, during, and after construction to evaluate and record any issues resulting from contractor work. Coordinate with contractor(s) to schedule in-unit work with minimal disruption to residents. Work directly with tenants to facilitate in-place renovations, ensuring safety and temporary accommodation needs are met. Monitor construction progress and communicate any schedule changes to tenants and management teams. Property Management Collaboration Support general property management functions including rent inquiries, maintenance coordination, and lease questions. Help ensure the property remains in good standing during rehabilitation by working with building supers, compliance staff, and resident services. COMPETENCIES Excellent communication and interpersonal skills, especially in sensitive or high-stress situations. Strong organizational and documentation abilities. Working knowledge of affordable housing programs (HPD, HCR, HUD) preferred. Bilingual (English/Spanish) preferred. Ability to travel locally throughout the Bushwick area. Personal attributes: empathetic and patient communicator who can balance tenant needs with project requirements; skilled at conflict resolution and fostering trust among residents; highly organized, dependable, and capable of managing multiple priorities; collaborative and comfortable working across departments (Property Management, Development, Construction, Resident Services). EDUCATION and EXPERIENCE Education: High school diploma required; Associate’s or Bachelor’s degree in Management, Social Work, or a related field preferred. 2–4 years of experience in property management, tenant relations, community outreach, or housing development. Experience with tenant-in-place rehabilitation or affordable housing strongly preferred. Qualifications Equal Employment Opportunity (EEO)/Affirmative Action Policy Statement It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.

Full job record

Job IDb2586fce06e7c93a1d41d95b51d16951302310ea
Org ID68dd6149-37f5-4dac-a145-e23ab73d56c0
Source ID2a172ef7-80c4-46b9-8156-5f9950ad0f48
Board ID2a172ef7-80c4-46b9-8156-5f9950ad0f48
Providerpaycom
Provider Job Key464737
TitleProject Manager, Tenant and Community Relations (51641)
Normalized Title
Statusactive
Activeyes
Location Text217 WYCKOFF AVENUE - BROOKLYN, NY 11237; 217 WYCKOFF AVENUE, BROOKLYN, NY, 11237, USA
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNY
CityBROOKLYN
Salary Raw$85,000.00 - $95,000.00 Salary
Salary Min85,000
Salary Max95,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=464737&clientkey=EADEA190247F3A600C15C7900B9DC6D1
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=464737&clientkey=EADEA190247F3A600C15C7900B9DC6D1
First Seen At2026-05-31 19:03:03Z
Last Seen At2026-06-06 19:45:14Z
Last Checked At2026-06-06 19:45:14Z
Last Changed At2026-05-31 19:03:03Z
Inactive At
Source Posted At2026-03-10 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=EADEA190247F3A600C15C7900B9DC6D1/date=2026-06-06/2026-06-06T19-45-12-079Z-3a3ab0a5387f815b460dc77b64028572a1ebd4638ddd4631b8b31312ce64f45f.json
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    "description": "<p style=\"margin-top:32px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Gilroy ExtraBold';\"><span style=\"color:#003594;\">ESSENTIAL DUTIES AND RESPONSIBILITIES </span></span></span></span></span></span></span></p>\n\n<p style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Gilroy Medium';\">The Project Manager, Tenant and Community Relations, will serve as the primary point of contact between RiseBoro’s tenants, Property Management, and the Housing Development teams during the tenant-in-place rehabilitations as well as rehabilitations that require tenant relocations. This role is critical to ensuring clear, consistent, and compassionate communication with residents throughout all phases of rehabilitation projects—from predevelopment and construction through completion—while supporting smooth access coordination, temporary relocations, and ongoing tenant needs.</span></span></span></span></span></span></p>\n\n<p class=\"MsoNoSpacing\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Tenant Communications</span></span></b></span></span></p>\n\n<ul>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Serve as the primary liaison between RiseBoro’s tenants, Property Management, and the Housing Development teams.</span></span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Communicate project timelines, construction activities, and potential impacts clearly and proactively to residents.</span></span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Conduct tenant meetings, distribute notices, and maintain documentation of all tenant interactions.</span></span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Address tenant concerns and complaints promptly, ensuring issues are logged and resolved in 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inspections, environmental testing, and other preconstruction activities.</span></span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Ensure tenants understand the rehabilitation process, their rights, and the support available to them.</span></span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Assist with data collection and tenant household information updates as required by compliance or relocation protocols.</span></span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Facilitate maintenance work for projects that are in the rehab pipeline and ensure access for work that needs to be addressed prior to/during the construction period to remove existing violations. </span></span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Work with the Housing Development project manager, superintendent, vendors, and/or expediters to resolve existing violations. </span></span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Monitor and address existing tenant-related issues—such as squatters, neighbor disputes, and other 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style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Monitor construction progress and communicate any schedule changes to tenants and management teams.</span></span></span></span></li>\n</ul>\n\n<p class=\"MsoNoSpacing\"> </p>\n\n<p class=\"MsoNoSpacing\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Property Management Collaboration</span></span></b></span></span></p>\n\n<ul>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Support general property management functions including rent inquiries, maintenance coordination, and lease questions.</span></span></span></span></li>\n\t<li class=\"MsoNoSpacing\" style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Help ensure the property remains in good standing during rehabilitation by working with building supers, compliance staff, and resident services.</span></span></span></span></li>\n</ul>\n\n<p class=\"MsoNoSpacing\"> </p>\n\n<p class=\"MsoNoSpacing\" style=\"margin-left:48px;\"> </p>\n\n<p style=\"margin-top:32px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Gilroy ExtraBold';\"><span style=\"color:#003594;\">COMPETENCIES</span></span></span></span></span></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Excellent communication and interpersonal skills, especially in sensitive or high-stress situations.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Strong organizational and documentation abilities.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Working knowledge of affordable housing programs (HPD, HCR, HUD) preferred.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Bilingual (English/Spanish) preferred.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Ability to travel locally throughout the Bushwick area.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Personal attributes: empathetic and patient communicator who can balance tenant needs with project requirements; skilled at conflict resolution and fostering trust among residents; highly organized, dependable, and capable of managing multiple priorities; collaborative and comfortable working across departments (Property Management, Development, Construction, Resident Services).</span></span></span></span></span></li>\n</ul>\n\n<p style=\"margin-top:32px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Gilroy ExtraBold';\"><span style=\"color:#003594;\">EDUCATION and EXPERIENCE</span></span></span></span></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Gilroy Medium';\">Education: High school diploma required; Associate’s or Bachelor’s degree in Management, Social Work, or a related field preferred.</span></span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span 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This role is critical to ensuring clear, consistent, and compassionate communication with residents throughout all phases of rehabilitation projects—from predevelopment and construction through completion—while supporting smooth access coordination, temporary relocations, and ongoing tenant needs.\\n\\nTenant Communications\\n\\n\\n\\tServe as the primary liaison between RiseBoro’s tenants, Property Management, and the Housing Development teams.\\n\\tCommunicate project timelines, construction activities, and potential impacts clearly and proactively to residents.\\n\\tConduct tenant meetings, distribute notices, and maintain documentation of all tenant interactions.\\n\\tAddress tenant concerns and complaints promptly, ensuring issues are logged and resolved in collaboration with property management.\\n\\tIn coordination with the Housing Development team, provide regular status updates to both tenants and internal stakeholders.\\n\\n\\n \\n\\nPredevelopment Coordination\\n\\n\\n\\tSupport unit access for inspections, environmental testing, and other preconstruction activities.\\n\\tEnsure tenants understand the rehabilitation process, their rights, and the support available to them.\\n\\tAssist with data collection and tenant household information updates as required by compliance or relocation protocols.\\n\\tFacilitate maintenance work for projects that are in the rehab pipeline and ensure access for work that needs to be addressed prior to/during the construction period to remove existing violations. \\n\\tWork with the Housing Development project manager, superintendent, vendors, and/or expediters to resolve existing violations. \\n\\tMonitor and address existing tenant-related issues—such as squatters, neighbor disputes, and other conflicts—and work toward timely resolution to prevent delays to the construction schedule.\\n\\n\\n \\n\\nConstruction &amp; Relocation Support \\n\\n\\n\\tDocument and communicate the original conditions of properties to the construction team. \\n\\tPhotograph project areas before, during, and after construction to evaluate and record any issues resulting from contractor work.\\n\\tCoordinate with contractor(s) to schedule in-unit work with minimal disruption to residents.\\n\\tWork directly with tenants to facilitate in-place renovations, ensuring safety and temporary accommodation needs are met.\\n\\tMonitor construction progress and communicate any schedule changes to tenants and management teams.\\n\\n\\n \\n\\nProperty Management Collaboration\\n\\n\\n\\tSupport general property management functions including rent inquiries, maintenance coordination, and lease questions.\\n\\tHelp ensure the property remains in good standing during rehabilitation by working with building supers, compliance staff, and resident services.\\n\\n\\n \\n\\n \\n\\nCOMPETENCIES\\n\\n\\n\\tExcellent communication and interpersonal skills, especially in sensitive or high-stress situations.\\n\\tStrong organizational and documentation abilities.\\n\\tWorking knowledge of affordable housing programs (HPD, HCR, HUD) preferred.\\n\\tBilingual (English/Spanish) preferred.\\n\\tAbility to travel locally throughout the Bushwick area.\\n\\tPersonal attributes: empathetic and patient communicator who can balance tenant needs with project requirements; skilled at conflict resolution and fostering trust among residents; highly organized, dependable, and capable of managing multiple priorities; collaborative and comfortable working across departments (Property Management, Development, Construction, Resident Services).\\n\\n\\nEDUCATION and EXPERIENCE\\n\\n\\n\\tEducation: High school diploma required; Associate’s or Bachelor’s degree in Management, Social Work, or a related field preferred.\\n\\t2–4 years of experience in property management, tenant relations, community outreach, or housing development.\\n\\tExperience with tenant-in-place rehabilitation or affordable housing strongly preferred.\\nQualificationsEqual Employment Opportunity (EEO)/Affirmative Action Policy Statement\\n\\nIt is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. 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