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Patient Access Representative

By the Bay Health · Sonoma, California, United States · On Site · Active · $25–$26 / hour · Greenhouse

Job facts

FieldValue
CompanyBy the Bay Health
TitlePatient Access Representative
Normalized title-
Department / teamAdministrative
LocationSonoma, CA, United States
Work modelOn Site
Employment type-
Salary$25–$26 / hour
Statusactive
ATS providerGreenhouse
Posted / first seen2026-03-16 / 2026-05-29
Changed / last seen2026-05-29 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from By the Bay Health.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Greenhouse.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Sonoma.Open
Department jobsActive postings in Administrative .Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyBy the Bay Health
Source4039f8c3-cbc0-4f5d-aca5-75113b7d28a5
ATS providerGreenhouse

Description

By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. This full-time position offers competitive pay, generous benefits and a supportive work environment. The Patient Access Representative ( Patient Care Support Services Assistant) supports Patient Care Support Services Manager by maintaining patient records and provide administrative support in compliance with organization policies and procedures and applicable laws and regulations. Schedule: Monday - Friday, 8:30am - 5:00pm; includes weekend and holiday rotations Location: On-site; Sonoma with travel to Larkspur office as needed By the Bay Health follows all CDPH vaccine requirements for healthcare personnel. Essential Duties & Responsibilities include (but are not limited to): Triage all incoming calls from prospective and current patients, caregivers, members of medical community, staff, and public, helping to identify the proper staff member to receive the call in a prompt and courteous manner. Daily Audit chart audits by running and reviewing Epic, Excel, PCSS Admit reports for Admission to Discharge patients to ensure accuracy, working with internal departments, individual staff members as well as external medical community and vendors. Collects and distributes interoffice mail. Facilitates outgoing mail using the USPS mailing system. Assist PCSS Manager on special projects as requested Education/Experience : High school diploma or general education degree (GED); or three months related experience and/or training; or equivalent combination of education and experience. Minimum of one year’s experience performing clerical/administrative tasks preferably in a health care setting. Pay Range: $25.00 - $26.00 hourly By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.

Full job record

Job IDb24cd0ce8ed4c3a959d10d3ef9e03038a1111946
Org ID1d23c1ac-9bbb-4d80-8b10-b53c2e43bccb
Source ID4039f8c3-cbc0-4f5d-aca5-75113b7d28a5
Board ID4039f8c3-cbc0-4f5d-aca5-75113b7d28a5
Providergreenhouse
Provider Job Key5155527008
TitlePatient Access Representative
Normalized Title
Statusactive
Activeyes
Location TextSonoma, California, United States
DepartmentAdministrative
Team
Employment Type
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionCA
CitySonoma
Salary RawPay Range: $25.00 - $26.00 hourly By the Bay Health is proud to serve our community as an equal employment
Salary Min25
Salary Max26
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://job-boards.greenhouse.io/bythebayhealth/jobs/5155527008
Apply URLhttps://job-boards.greenhouse.io/bythebayhealth/jobs/5155527008
First Seen At2026-05-29 22:40:25Z
Last Seen At2026-06-06 20:01:45Z
Last Checked At2026-06-06 20:01:45Z
Last Changed At2026-05-29 22:40:25Z
Inactive At
Source Posted At2026-03-16 21:35:09Z
Source Updated At2026-05-21 20:53:27Z
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=greenhouse/board=bythebayhealth/date=2026-06-06/2026-06-06T20-01-45-474Z-4b40763e149435943dd4c67e663caab1f8340b370971108d5017f581047fc4c5.json
Event Fields
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  "source_hash": "ec39f547601795b0bb9f0a9e6a72dcdd60ea982c259e0a4cfcb5e01c2ffebba4",
  "last_changed_at": "2026-05-29T22:40:25.238Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Sonoma, California, United States",
    "city": "Sonoma",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 26,
  "salary_min": 25,
  "inferred_at": "2026-06-06T20:01:45.592Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Sonoma, California, United States",
      "city": "Sonoma",
      "region": "CA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
  "title": "Patient Access Representative",
  "offices": [
    {
      "id": 4000458008,
      "name": "Sonoma",
      "location": "Sonoma, California, United States",
      "child_ids": [],
      "parent_id": null
    }
  ],
  "language": "en",
  "location": {
    "name": "Sonoma, California, United States"
  },
  "metadata": [
    {
      "id": 4000260008,
      "name": "Position",
      "value": "Full-time",
      "value_type": "single_select"
    },
    {
      "id": 4016276008,
      "name": "Primary Location",
      "value": "Sonoma",
      "value_type": "single_select"
    },
    {
      "id": 6020266008,
      "name": "Secondary Location",
      "value": [
        "Larkspur"
      ],
      "value_type": "multi_select"
    },
    {
      "id": 6020453008,
      "name": "Location Preferences",
      "value": [
        "On-site (in-office/in the field)"
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      "value_type": "multi_select"
    },
    {
      "id": 6058123008,
      "name": "FLSA",
      "value": "Non-exempt",
      "value_type": "single_select"
    },
    {
      "id": 4016274008,
      "name": "Work Schedule",
      "value": [
        "Fri",
        "Mon",
        "Th",
        "Tues",
        "Wed"
      ],
      "value_type": "multi_select"
    },
    {
      "id": 6020501008,
      "name": "Hybrid Schedule - How many days are required in-office/on-site?",
      "value": "0.0",
      "value_type": "number"
    },
    {
      "id": 6020527008,
      "name": "Remote Schedule - is office presence ever required?",
      "value": null,
      "value_type": "yes_no"
    },
    {
      "id": 6021137008,
      "name": "Are there any preferred language expectations? Select those that are preferred and strongly preferred.",
      "value": [
        "N/A"
      ],
      "value_type": "multi_select"
    },
    {
      "id": 6021138008,
      "name": "Are there any preferred clinical experiences that are not included in the job description?",
      "value": [
        "Home Health",
        "Hospice",
        "Hospital Setting"
      ],
      "value_type": "multi_select"
    },
    {
      "id": 4010766008,
      "name": "Pay Range",
      "value": {
        "unit": "USD",
        "max_value": "26.0",
        "min_value": "25.0"
      },
      "value_type": "currency_range"
    }
  ],
  "updated_at": "2026-05-21T16:53:27-04:00",
  "departments": [
    {
      "id": 4009320008,
      "name": "Administrative ",
      "child_ids": [],
      "parent_id": null
    }
  ],
  "company_name": "By the Bay Health",
  "requisition_id": 4444425008,
  "first_published": "2026-03-16T17:35:09-04:00",
  "application_deadline": null
}
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