Home › Companies › By the Bay Health › Patient Access Representative
Patient Access Representative
By the Bay Health · Sonoma, California, United States · On Site · Active · $25–$26 / hour · Greenhouse
Job facts
| Field | Value |
|---|---|
| Company | By the Bay Health |
| Title | Patient Access Representative |
| Normalized title | - |
| Department / team | Administrative |
| Location | Sonoma, CA, United States |
| Work model | On Site |
| Employment type | - |
| Salary | $25–$26 / hour |
| Status | active |
| ATS provider | Greenhouse |
| Posted / first seen | 2026-03-16 / 2026-05-29 |
| Changed / last seen | 2026-05-29 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from By the Bay Health. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Greenhouse. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Sonoma. | Open |
| Department jobs | Active postings in Administrative . | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | By the Bay Health |
| Source | 4039f8c3-cbc0-4f5d-aca5-75113b7d28a5 |
| ATS provider | Greenhouse |
Description
By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.
This full-time position offers competitive pay, generous benefits and a supportive work environment.
The Patient Access Representative ( Patient Care Support Services Assistant) supports Patient Care Support Services Manager by maintaining patient records and provide administrative support in compliance with organization policies and procedures and applicable laws and regulations.
Schedule:
Monday - Friday, 8:30am - 5:00pm; includes weekend and holiday rotations
Location:
On-site; Sonoma with travel to Larkspur office as needed
By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.
Essential Duties & Responsibilities include (but are not limited to):
Triage all incoming calls from prospective and current patients, caregivers, members of medical community, staff, and public, helping to identify the proper staff member to receive the call in a prompt and courteous manner.
Daily Audit chart audits by running and reviewing Epic, Excel, PCSS Admit reports for Admission to Discharge patients to ensure accuracy, working with internal departments, individual staff members as well as external medical community and vendors.
Collects and distributes interoffice mail.
Facilitates outgoing mail using the USPS mailing system.
Assist PCSS Manager on special projects as requested
Education/Experience :
High school diploma or general education degree (GED); or three months related experience and/or training; or equivalent combination of education and experience.
Minimum of one year’s experience performing clerical/administrative tasks preferably in a health care setting.
Pay Range:
$25.00 - $26.00 hourly
By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.
Full job record
| Job ID | b24cd0ce8ed4c3a959d10d3ef9e03038a1111946 |
| Org ID | 1d23c1ac-9bbb-4d80-8b10-b53c2e43bccb |
| Source ID | 4039f8c3-cbc0-4f5d-aca5-75113b7d28a5 |
| Board ID | 4039f8c3-cbc0-4f5d-aca5-75113b7d28a5 |
| Provider | greenhouse |
| Provider Job Key | 5155527008 |
| Title | Patient Access Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Sonoma, California, United States |
| Department | Administrative |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Sonoma |
| Salary Raw | Pay Range: $25.00 - $26.00 hourly By the Bay Health is proud to serve our community as an equal employment |
| Salary Min | 25 |
| Salary Max | 26 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://job-boards.greenhouse.io/bythebayhealth/jobs/5155527008 |
| Apply URL | https://job-boards.greenhouse.io/bythebayhealth/jobs/5155527008 |
| First Seen At | 2026-05-29 22:40:25Z |
| Last Seen At | 2026-06-06 20:01:45Z |
| Last Checked At | 2026-06-06 20:01:45Z |
| Last Changed At | 2026-05-29 22:40:25Z |
| Inactive At | — |
| Source Posted At | 2026-03-16 21:35:09Z |
| Source Updated At | 2026-05-21 20:53:27Z |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=greenhouse/board=bythebayhealth/date=2026-06-06/2026-06-06T20-01-45-474Z-4b40763e149435943dd4c67e663caab1f8340b370971108d5017f581047fc4c5.json |
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