Senior Business Operations Specialist - Sanctions & 314(a) Operations Expert

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    "description": "What you will do You will oversee sanctions screening operations and regulatory obligations across Klarna’s US business, ensuring high-quality execution within a model involving both an outsourced vendor and a US partner bank. You will take full ownership of the end-to-end process, maintaining strong operational standards, managing escalations, and handling complex or sensitive investigations when required. In this position, you will also execute Klarna’s obligations under Section 314(a) of the USA PATRIOT Act, ensuring timely and accurate responses in line with FinCEN requirements. You will collaborate closely with Compliance, Legal, and banking partners while continuously improving processes, controls, and documentation to meet evolving regulatory expectations. Who you are • 3–5 years of experience in sanctions screening or financial crime compliance, with strong knowledge of OFAC regulations and US sanctions frameworks • Familiarity with Section 314(a) of the USA PATRIOT Act and FinCEN information-sharing requirements • Ability to assess complex cases, apply sound judgment, and document decisions clearly and accurately under time constraints • Experience working with outsourced vendors and/or partner banks, with accountability for quality and performance outcomes • High attention to detail with the ability to manage competing regulatory deadlines without compromising accuracy • Strong written and verbal communication skills, with the ability to engage effectively with cross-functional stakeholders • Familiarity with sanctions screening tools and name-matching logic (e.g. LexisNexis, World-Check, Fircosoft) Awesome to have • Experience handling complex or sensitive sanctions investigations in-house • Experience supporting audits or regulatory examinations and responding to related enquiries • Knowledge of adverse media screening and open-source intelligence practices • Relevant certification such as Certified Global Sanctions Specialist (CGSS), CAMS-FCI, or equivalent • Experience creating or maintaining Standard Operating Procedures and training materials Please include a CV in English Curious to learn more about Klarna and what it’s like to work here? Explore our career site! Klarna is proud to be an equal opportunity employer. We are committed to building a diverse workforce that reflects our global customer base and to fostering a culture where everyone belongs. We provide equal employment opportunities to all individuals regardless of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, pregnancy, parental status, or any other characteristic protected by applicable law. We encourage applications from individuals of all backgrounds and identities. We consider qualified applicants with criminal history for employment in accordance with state and local laws and “fair chance” ordinances. If you require reasonable accommodation for any part of the application or hiring process, please contact [email protected]. In accordance with applicable law, the salary range for this role is provided in the job posting. The salary offered will be determined by the candidate's location, qualifications, experience, and education. The salary range posted in the job advertisement refers to the base pay. Base pay is part of a total compensation package, which may also include equity rewards, monthly stipends for health and wellness, and benefits such as life insurance, medical, dental, and vision coverage for you and your dependents.",
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