Senior or Staff Product Manager

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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><span style=\"color: rgb(228, 172, 0); font-family: Inter, sans-serif; font-size: 18pt; font-weight: 300\">Senior or Staff Product Manager<br></span><br>Position Title:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> Senior or Staff Product Manager</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Status:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> Full Time (hybrid remote)</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Location:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> ObservePoint Office in Pleasant Grove, UT</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Department:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> Product &amp; Engineering<br><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Reports to:</span> CTO<br><br></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt\">About ObservePoint</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">At ObservePoint we have core values that guide us:</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">INNOVATIVE</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> We continually explore &amp; exploit new ideas</span><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">HUMBLE</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> We acknowledge our need to grow individually and collectively</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">SCRAPPY</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> We deliver great solutions with less</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">FRIENDS</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> We value our relationships and the time we spend together<br></span><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">As a company we have adopted cultural beliefs to reach our key results:</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">CUSTOMER OBSESSED</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> I strive to understand and solve our customer's problems.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">DELIVER PRODUCT</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> I ensure we deliver world-class product.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">TAKE ACCOUNTABILITY</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> I continually ask \"what else can I do to achieve results?\" and I refuse to blame others.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">CREATE ALIGNMENT</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> I align my daily work with company priorities in order to move fast.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">CHOOSE OPTIMISM</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> I choose optimism and celebrate meaningful achievement wherever I see it.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">WIN TOGETHER</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> I deliver results with agility and grit, so WE WIN TOGETHER!<br><br></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt\">Product Management at ObservePoint</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We are a small, technically-savvy product team that works closely with engineering, design, and customer success to build the world’s best website scanning platform. Our platform audits the world’s biggest web sites for privacy compliance, analytics coverage, accessibility validation, performance monitoring, and more. Some of the world’s biggest brands, including half of the Fortune 100, use our product every day. We use AI tools to automate tedious tasks, build proofs of concept, and create documentation for engineers.<br><br></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt\">Why We Are Hiring</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Due to the success and growth we’ve had at ObservePoint, we decided to invest even more into our product. This year, we are looking for a great product manager to help us extend our platform into new areas and add highly requested AI-powered features. These enhancements are big enough in scope that they will exceed the capacity of our current product and engineering team members. As a result, we are hiring more engineers and a product manager.<br><br></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt\">What You’ll Love About ObservePoint</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">At ObservePoint, we hire amazing people. You’ll enjoy working with smart, helpful co-workers. </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We also invest in our people. In addition to working with top notch coworkers on a world-class product beloved by customers, you’ll get these perks:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Great health, dental, and vision insurance at low premiums</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Healthy lifestyle reimbursement for gym memberships, personal fitness equipment, and more.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Monthly cell phone stipend.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Great 401(k) matching: when you put in 6%, we match 5%.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Weekly catered lunch in our office.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Quarterly team activities.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Paid sabbatical after 7 years.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Holiday office shutdown between Christmas and New Year’s Day.<br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt\">The Job</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This is a hybrid remote and in-office role that requires at least one day per week in our Pleasant Grove office. We feel the best creative work is done in person.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You will report directly to CTO.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">The following list describes how our product managers work. If this sounds like you, let’s talk!</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Org: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You will report directly to the CTO.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Scope</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">: You own a significant area of the product end-to-end, from discovery and requirements through launch and iteration. As a small team, we often work across areas in the product, collaboratively.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Writing &amp; Content: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You</span><br><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">write great product specifications that give engineers and designers what they need to build with confidence. You write great public-facing documentation and create inspiring explainer videos about our products.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Customers: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You conduct customer interviews, collect product feedback, and analyze product usage metrics to deeply understand our customers’ jobs to be done</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Collaboration</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">: You collaborate early and often with engineering. You don’t hand off PRDs and walk away. You discuss technical tradeoffs to make the best product decisions.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Go-to-Market: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You run a company-wide go-to-market strategy for the products you launch, so everything we build gets adopted and loved. You help marketing, sales, and customer success to understand product changes before they ship.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Platform</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">: You design generalizable solutions for customer problems, solving not only today’s customer problems, but an entire universe of problems that we can’t foresee.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Self-service</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">: Customers use your designs without handholding from humans at ObservePoint. This includes great feature discovery and proactive UX.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Product-Led Growth: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You know how to build products that sell themselves, guiding users through onboarding, expansion, and renewal.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Prioritization: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You</span><br><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">make smart prioritization decisions on the product roadmap to maximize business results. You decide when to build new features, when to improve existing features, and when to fix bugs.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Expertise: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You are willing and eager to become a domain expert. You are informed about topics like web privacy regulations, analytics tag governance, core web vitals, and accessibility standards with both customers and engineers.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">AI: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You embrace AI tools to automate tedious tasks and build amazing features powered by AI. You cut through the hype to get actual value from AI, both for our internal processes and for customers.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Creative: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You are a maker at heart. You love creating things, at home and work, and you think of ways to improve the lives of our customers and team members.<br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt\">Required Qualifications</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">5+ years of product management with B2B SaaS products</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">: Designing products for business users is a craft, and we are not looking for a rookie.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Knowledge of technical web concepts</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You don't need to write code, but you need to understand how the web works. Examples</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">: cookies, tags, sitemaps, web vitals, redirects. You aren’t afraid to become a deep subject matter expert on technical web concepts.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">AI productization experience</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">: We understand that building AI into products is a new field. You are excited to build customer-facing products that are powered by AI. Not just using AI to do your job, but integrating AI within a custom-facing product. You understand evals, context window optimization, and model cost optimization. You have great taste on when to use (and not to use) AI to deliver great user experiences (hint: we aren’t looking for gimmicky chatbots).</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Experience with PLG: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We believe PLG will unlock our next iteration of growth. If you’ve built great B2B products that sell themselves, we definitely want to talk.<br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt\">Preferred Qualifications</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">The most qualified applicants have experience in some of the following areas:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Web privacy and compliance:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> You are familiar with website consent management and web privacy regulations like GDPR and CCPA.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Web analytics governance:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> You have implemented website analytics, tag management, or cookie governance. You are familiar with tools like Adobe Analytics, Google Analytics, Google Tag Manager, Segment, Tealium, or OneTrust.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Accessibility:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> You understand WCAG standards and how to design accessible web applications. Ideally, you’ve been through a VPAT or Section 508 audit for a B2B SaaS product.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Site performance and Web Vitals:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> You are familiar with how web site performance is measured, and how to improve it.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">SEO/AEO:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> You understand search engine optimization and answer engine optimization (as much as anyone understands AEO in 2026). This isn’t to optimize our own website, but rather to build product features that help our customers optimize their websites.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Front-end testing and quality assurance:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> Experience with tools for automated front-end testing like Playwright, including no-code/low-code e2e testing tools.</span></li>\n</ul>",
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