Solar Technical Support Specialist

{
  "content_hash": "97ee02a233c5c0b93ceb888f7e0e452651598a6ea4cf39e5c3c65e09d2a50419",
  "source_hash": "0aba18cb2a1516a9cf0eb880e8d5e45e7ddd5971f4d16267f7f1fce8ad20ecfb",
  "last_changed_at": "2026-06-06T10:40:42.581Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Stamford, CT, 06902",
    "city": "Stamford",
    "region": "CT",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T20:26:38.792Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "Stamford, CT, 06902",
      "city": "Stamford",
      "region": "CT",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "detail": {
    "url": "https://venturesolar.applytojob.com/apply/jobs/details/mvjjJVlLA3?&",
    "heading": "Solar Technical Support Specialist",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://venturesolar.applytojob.com/apply/mvjjJVlLA3/Solar-Technical-Support-Specialist",
    "description_html": "<img alt=\"\" height=\"75\" src=\"https://assets.jazz.co/customers/customer_20210428165423_YFU43L6QHHKZMTN4/layout/20250815013100-image-20250814213059-1.jpeg\" width=\"632\"><p style=\"line-height:1.2;\"></p><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Job Title:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Solar Technical Support Specialist</span></span></span></span></span></span><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Job Type:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Full-time, In-office</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Venture Home is a solar and home electrification company headquartered in Stamford, CT with operations throughout the Northeast and Mid-Atlantic. Venture takes an employee and customer-first approach with the goal of providing the best experience possible! </span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We are seeking an experienced Solar Technical Support Specialist to join our Customer Support team to help support our 15,000+ installed customers. Our mission is to help our customers take control of their energy costs by switching to cheaper, cleaner renewable power with solar energy and we need your help to do so! We are always looking for passionate, energetic, and customer-focused team members to join our mission of providing homeowners the best experience possible on their home improvement projects.</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsibilities:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Support our growing fleet of 15,000+ installed and PTO'd customers within the Customer Support team.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Troubleshoot solar/battery systems including Enphase, Tesla, Solaredge products to quickly diagnose and resolve customer-facing issues.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proactively identify underperforming systems that require servicing by implementing our existing diagnostic tools, while developing and optimizing these existing monitoring tools with AI enhancements.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Leverage technical experience to help guide technicians in the field during complex service calls.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work closely with customers and internal departments to remove operational roadblocks and ensure customer expectations are surpassed. </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Communicate directly with customers to ensure a positive experience and understanding of the products and services on their home</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Requirements & Experience:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Deep technical knowledge of solar systems, including proficiency in monitoring portals like Enphase, Tesla, and others.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proven technical experience troubleshooting solar systems remotely and providing direct guidance to field technicians.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience proactively identifying technical issues and utilizing/improving software tools, specifically with AI enhancements.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">CRM experience required </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must be a self-motivated team player with a strong work ethic and customer service focus.  </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must be highly organized and possess strong attention to detail </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Excellent interpersonal, written communication, and problem-solving skills.</span></span></span></span></span></span></li></ul><div style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">#vs1</span></span></span></span></span></span></div>",
    "description_text": "Job Title: Solar Technical Support Specialist\n Job Type: Full-time, In-office\n Venture Home is a solar and home electrification company headquartered in Stamford, CT with operations throughout the Northeast and Mid-Atlantic. Venture takes an employee and customer-first approach with the goal of providing the best experience possible!\n We are seeking an experienced Solar Technical Support Specialist to join our Customer Support team to help support our 15,000+ installed customers. Our mission is to help our customers take control of their energy costs by switching to cheaper, cleaner renewable power with solar energy and we need your help to do so! We are always looking for passionate, energetic, and customer-focused team members to join our mission of providing homeowners the best experience possible on their home improvement projects.\n Responsibilities:\n Support our growing fleet of 15,000+ installed and PTO'd customers within the Customer Support team.\n Troubleshoot solar/battery systems including Enphase, Tesla, Solaredge products to quickly diagnose and resolve customer-facing issues.\n Proactively identify underperforming systems that require servicing by implementing our existing diagnostic tools, while developing and optimizing these existing monitoring tools with AI enhancements.\n Leverage technical experience to help guide technicians in the field during complex service calls.\n Work closely with customers and internal departments to remove operational roadblocks and ensure customer expectations are surpassed.\n Communicate directly with customers to ensure a positive experience and understanding of the products and services on their home\n Requirements & Experience:\n Deep technical knowledge of solar systems, including proficiency in monitoring portals like Enphase, Tesla, and others.\n Proven technical experience troubleshooting solar systems remotely and providing direct guidance to field technicians.\n Experience proactively identifying technical issues and utilizing/improving software tools, specifically with AI enhancements.\n CRM experience required\n Must be a self-motivated team player with a strong work ethic and customer service focus.\n Must be highly organized and possess strong attention to detail\n Excellent interpersonal, written communication, and problem-solving skills.\n #vs1",
    "jsonld_jobposting": {
      "url": "https://venturesolar.applytojob.com/apply/mvjjJVlLA3/Solar-Technical-Support-Specialist",
      "@type": "JobPosting",
      "title": "Solar Technical Support Specialist",
      "@context": "http://schema.org/",
      "baseSalary": {
        "@type": "MonetaryAmount",
        "value": {
          "@type": "QuantitativeValue",
          "maxValue": 28,
          "minValue": 27,
          "unitText": "HOUR"
        },
        "currency": "USD"
      },
      "datePosted": "2026-06-03",
      "description": "<img alt=\"\" height=\"75\" src=\"https://assets.jazz.co/customers/customer_20210428165423_YFU43L6QHHKZMTN4/layout/20250815013100-image-20250814213059-1.jpeg\" width=\"632\"><p style=\"line-height:1.2;\"></p><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Job Title:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Solar Technical Support Specialist</span></span></span></span></span></span><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Job Type:</span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Full-time, In-office</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Venture Home is a solar and home electrification company headquartered in Stamford, CT with operations throughout the Northeast and Mid-Atlantic. Venture takes an employee and customer-first approach with the goal of providing the best experience possible! </span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We are seeking an experienced Solar Technical Support Specialist to join our Customer Support team to help support our 15,000+ installed customers. Our mission is to help our customers take control of their energy costs by switching to cheaper, cleaner renewable power with solar energy and we need your help to do so! We are always looking for passionate, energetic, and customer-focused team members to join our mission of providing homeowners the best experience possible on their home improvement projects.</span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsibilities:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Support our growing fleet of 15,000+ installed and PTO'd customers within the Customer Support team.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Troubleshoot solar/battery systems including Enphase, Tesla, Solaredge products to quickly diagnose and resolve customer-facing issues.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proactively identify underperforming systems that require servicing by implementing our existing diagnostic tools, while developing and optimizing these existing monitoring tools with AI enhancements.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Leverage technical experience to help guide technicians in the field during complex service calls.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work closely with customers and internal departments to remove operational roadblocks and ensure customer expectations are surpassed. </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Communicate directly with customers to ensure a positive experience and understanding of the products and services on their home</span></span></span></span></span></span></li></ul><p style=\"line-height:1.38;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Requirements & Experience:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Deep technical knowledge of solar systems, including proficiency in monitoring portals like Enphase, Tesla, and others.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proven technical experience troubleshooting solar systems remotely and providing direct guidance to field technicians.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience proactively identifying technical issues and utilizing/improving software tools, specifically with AI enhancements.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">CRM experience required </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must be a self-motivated team player with a strong work ethic and customer service focus.  </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must be highly organized and possess strong attention to detail </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Excellent interpersonal, written communication, and problem-solving skills.</span></span></span></span></span></span></li></ul><div style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">#vs1</span></span></span></span></span></span></div>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "06902",
          "addressRegion": "CT",
          "addressLocality": "Stamford"
        }
      },
      "validThrough": "2026-09-01",
      "uniqueJobCode": "job_20260603132537_CQYGVB62COF6XXY4",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20210428165423_YFU43L6QHHKZMTN4/logos/20210428165718_VentureSolar_PrimaryLogo_SolarGreen.jpg",
        "name": "Venture Home",
        "@type": "Organization",
        "sameAs": "https://venturesolar.com/"
      },
      "experienceRequirements": "Experienced"
    }
  },
  "list_job": {
    "id": "mvjjJVlLA3",
    "title": "Solar Technical Support Specialist",
    "detailUrl": "https://venturesolar.applytojob.com/apply/jobs/details/mvjjJVlLA3?&"
  },
  "detail_errors": []
}