CHEVORLET SERVICE ADVISOR

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    "description": "<p><span style=\"background-color:#ffffff\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"color:#333333\">Service Advisor</span></span></strong></span></span></p>\n\n<p>Mike Kelly Automotive is seeking a dedicated, <strong>Entry-Level Service Advisor</strong> to join our growing team. As the primary point of contact in our service lane, you will own the customer experience from start to finish. We are looking for a true professional who can balance exceptional &quot;people skills&quot; with the technical aptitude required to manage vehicle repairs and department productivity.</p>\n\n<h3><strong>Core Responsibilities</strong></h3>\n\n<ul>\n\t<li>\n\t<p><strong>Customer Experience:</strong> Greet customers promptly and professionally, acting as a trusted consultant to explain repair processes and vehicle needs.</p>\n\t</li>\n\t<li>\n\t<p><strong>Service Sales:</strong> Drive department growth by effectively selling technician time and maintenance services to meet or exceed sales forecasts.</p>\n\t</li>\n\t<li>\n\t<p><strong>Workflow Management:</strong> Prioritize required services and provide customers with clear options, transparent pricing, and accurate completion timelines.</p>\n\t</li>\n\t<li>\n\t<p><strong>Communication:</strong> Maintain proactive contact with customers regarding service expenses, potential changes in repair status, and <a href=\"https://drive.google.com/open?id=16wMPtREryujOiUv0YjpABm3k73q2kue6QKdUav-yLyk&amp;usp=chrome_ntp\" target=\"_blank\">Service Back-Order (B/O)</a> updates.</p>\n\t</li>\n\t<li>\n\t<p><strong>Logistics &amp; Tracking:</strong> Utilize internal systems to manage <a href=\"https://drive.google.com/open?id=1JBHJVuaNINBze2CVTDNILj-Z6m9fgmDSTuvgHe35wB0&amp;usp=chrome_ntp\" target=\"_blank\">Fixed Operations Tracking</a>, <a href=\"https://drive.google.com/open?id=1scGPYXDeMDrOlKqdQI_T2yHAU9YfG3-7gUn8xaGNjRM&amp;usp=chrome_ntp\" target=\"_blank\">Menu Pricing</a>, and the <a href=\"https://drive.google.com/open?id=1AbibGN37G97m98oVXStGOfLiQTPNes4y02XQ-KmCUO4&amp;usp=chrome_ntp\" target=\"_blank\">Rental Car Fleet</a> to ensure a seamless service experience.</p>\n\t</li>\n\t<li>\n\t<p><strong>Product Expertise:</strong> Maintain a strong working knowledge of vehicle characteristics and operational features to answer customer inquiries confidently.</p>\n\t</li>\n\t<li>\n\t<p><strong>Benefits:</strong> Comprehensive Health Benefits and 401K plan.</p>\n\t</li>\n\t<li>\n\t<p><strong>Culture:</strong> Work in a supportive, family-owned atmosphere where your contributions are recognized.</p>\n\t</li>\n\t<li>\n\t<p><strong>Growth:</strong> Entry-level position with significant opportunities for professional advancement in fixed operations.</p>\n\t</li>\n</ul>\n",
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