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HomeCompanies0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001CSR 1

CSR 1

0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001 · MI - Livonia, Livonia, MI, US, Livonia, MI · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001
TitleCSR 1
Normalized title-
Department / team-
LocationMI - Livonia, MI, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-02 / 2026-06-03
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in MI - Livonia.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company0cf0c17f 7f87 4685 A684 536f9fc2b5b2 19000101 000001
Sourcea3c6af95-5b98-4438-9e52-0febd576d5a5
ATS providerADP Workforce Now Recruiting

Description

Summary of Position The CSR 1 is responsible for interacting with customers to provide information in response to inquiries about programs and services in a contact center. Essential Job Requirements Responds to customer inquiries received by telephone, Interactive Voice Response (IVR), or web-based portal regarding information on programs and services Records customer interactions and transactions by documenting details of inquiries, complaints, comments, and actions taken Follows standard operating procedures to ensure consistency and accuracy Addresses customers’ inquiries and resolves problems to ensure that appropriate changes are made Refers unresolved customer grievances to designated departments for further investigation Communicates with supervisor regarding any potential needs or concerns Performs data entry accurately Regular and timely attendance Other duties as assigned Required Education High School diploma or equivalent is required Associates degree preferred Required Experience Professional experience using Microsoft Office products

Full job record

Job IDb173735e31e0bd44b113a8de3b4ec16a36754b7e
Org ID5d8f707e-1138-4319-9b55-b4fba650b6cd
Source IDa3c6af95-5b98-4438-9e52-0febd576d5a5
Board IDa3c6af95-5b98-4438-9e52-0febd576d5a5
Provideradp_workforcenow
Provider Job Key591274
TitleCSR 1
Normalized Title
Statusactive
Activeyes
Location TextMI - Livonia, Livonia, MI, US, Livonia, MI
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionMI
CityMI - Livonia
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0cf0c17f-7f87-4685-a684-536f9fc2b5b2&ccId=19000101_000001&lang=en_US&type=JS&jobId=591274&jwId=9203134452246_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0cf0c17f-7f87-4685-a684-536f9fc2b5b2&ccId=19000101_000001&lang=en_US&type=JS&jobId=591274&jwId=9203134452246_1
First Seen At2026-06-03 08:51:51Z
Last Seen At2026-06-06 12:27:43Z
Last Checked At2026-06-06 12:27:43Z
Last Changed At2026-06-06 12:27:43Z
Inactive At
Source Posted At2026-06-02 18:28:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=0cf0c17f-7f87-4685-a684-536f9fc2b5b2|19000101_000001/date=2026-06-06/2026-06-06T12-27-43-117Z-fbe638e4b899491dfb4d12174464223aa08f4d92038761ae23bea79661e5721a.json
Event Fields
{
  "content_hash": "6619c3f9b2b6689ed5e963c0b617a91eacb6772537149c04066e906005999a13",
  "source_hash": "8d4c0e025b10f97bad5cde53027b8a965531fa4d8f257d9974c409a8d325e215",
  "last_changed_at": "2026-06-06T12:27:43.740Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "MI - Livonia, Livonia, MI, US, Livonia, MI",
    "city": "MI - Livonia",
    "region": "MI",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T12:27:43.719Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "MI - Livonia, Livonia, MI, US, Livonia, MI",
      "city": "MI - Livonia",
      "region": "MI",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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        {
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        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><div><div><div><div><div><h1 data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Summary of Position</span></h1><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The CSR 1 is responsible for interacting with customers to provide information in response to inquiries about programs and services in a contact center.</span></p><h2><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Essential Job Requirements</span></h2><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Responds to customer inquiries received by telephone, Interactive Voice Response (IVR), or web-based portal regarding information on programs and services</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Records customer interactions and transactions by documenting details of inquiries, complaints, comments, and actions taken</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Follows standard operating procedures to ensure consistency and accuracy</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Addresses customers&rsquo; inquiries and resolves problems to ensure that appropriate changes are made</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Refers unresolved customer grievances to designated departments for further investigation</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Communicates with supervisor regarding any potential needs or concerns</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Performs data entry accurately</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Regular and timely attendance</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Other duties as assigned</li></ul><h2><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Required Education</span></h2><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\">High School diploma or equivalent is required</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Associates degree preferred</li></ul><h2><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Required Experience</span></h2><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Professional experience using Microsoft Office products</span></p></div></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
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          }
        },
        {
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            "codeValue": "GuidelineOid"
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        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
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          "stringValue": ""
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        {
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        {
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            "codeValue": "IsVsidApplicable"
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        {
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          "indicatorValue": false
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            "codeValue": "IsNonMonetaryFlag"
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          "indicatorValue": false
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    "requisitionTitle": "CSR 1",
    "clientRequisitionID": "5349",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
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          "countrySubdivisionLevel1": {
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        "nameCode": {
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        },
        "aliasNames": []
      }
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    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
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  "detail_meta": {
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    "http_status": 200,
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    "response_bytes": 4972
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  "detail_errors": []
}
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