Parts

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    "requisitionDescription": "<div>\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.41.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.41.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.37.26/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.37.26/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\"><strong>Responsibilities</strong></p><ul type=\"disc\"><li>Provide excellent customer service to both shop and field technicians and assist at the counter with external parts sales by listening to customers and meeting their needs.</li><li>Service technician customers by identifying needed parts, using parts catalogs, computer system. for both parts and field technicians</li><li>Maintain a current knowledge base of all product offerings to identify and fulfill customer needs.</li><li>This position will handle incoming parts and stock orders</li><li>Process parts order for phone and counter.</li><li>Respond to telephone inquiries from both internal and external customers.</li><li>Locate and obtain parts.</li><li>Keep counter and parts room neat and clean.</li><li>Performs other related duties as assigned.</li></ul><p><strong>Physical Demands and Working Conditions</strong></p><ul type=\"disc\"><li>Exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.</li><li>Stooping, crouching, reaching, standing, and walking are occasionally required.</li><li>Talking, hearing, and seeing with close visual acuity are frequently required.</li><li>Keying data is repetitive motion and is frequently required.</li><li>The position is not substantially exposed to adverse environmental conditions</li></ul><p><strong>Training</strong></p><p>We train via Case Web Academy both online and virtual. &nbsp;Will also train along side one of our Parts managers, for hands on training.</p><p><strong>Skills, Knowledge, and Abilities</strong></p><ul type=\"disc\"><li>Excellent verbal and written communication skills.</li><li>Knowledgeable of techniques of receiving, storing, and issuing parts and supplies.</li><li>Strong organizational and multi-tasking skills.</li><li>Ability to operate basic office equipment such as phone system, computer, fax, and calculator</li></ul><p><strong>Education and Experience</strong></p><ul type=\"disc\"><li>A high school diploma and/or GED is required.</li><li>A minimum of three years&rsquo; experience in parts sales and /or counter operations is required.</li></ul><p>&nbsp;</p><p>Why Work Here?</p><p>&ldquo;We are a rapidly growing company that believes in Customer Service, our growth is creating great opportunity for development and experience.&rdquo;</p><p>&nbsp;</p><p>Compensation Negotiable Depending on Experience</p><p>&nbsp;</p></div></div>\n    </div>\n  </div>\n",
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