Peak Teller

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    "description": "<p>This role is responsible with assisting members with their financial transactions promptly and professionally, involving routine transactions, including but not limited to deposits, withdrawals, payments, and negotiable items. Must build trust through exceptional service, attention to detail and a positive attitude.</p>\n\n<p> </p>\n\n<p><strong>Major Duties and Responsibilities:</strong></p>\n\n<ul>\n\t<li>Receives and processes member financial transactions, including but not limited to, deposits, withdrawals and loan payments. Sells money orders and cashier’s checks, completes transfers, and redeems savings bonds. Posts ATM and Night Drop deposits. Mitigates risk to the credit union by placing appropriate check holds according to regulations.</li>\n\t<li>Comply with the day-to-day activities of a teller to include verifying member identification, following all cash handling guidelines, and working within the delegated authority. Following Regulations such as OFAC is a vital part of this role.</li>\n\t<li>Provide exceptional customer service by greeting members, answering questions, and resolving basic issues.</li>\n\t<li>Basic file maintenance requests such as address and phone number changes and debit card related requests. May also, refer members to subject matter experts as needed.</li>\n\t<li>Other job-related duties as assigned. These may include but are not limited to: branch balancing, coin machine balancing, balancing VISA  terminal, dual control functions, and facilitating shared branching transactions. Provide assistance with the loading of cash in the branch automated cash devices to include ATMs, teller cash recyclers, and/or cash dispenser machines. Participate in training programs and staff meetings.</li>\n</ul>\n\n<p> </p>\n\n<p><strong>This Job Description is not a complete statement of all duties and responsibilities comprising the position.</strong></p>",
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