Front Desk Receptionist

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    "html_title": "CLEAR CHOICE DERMATOLOGY LLC - Front Desk Receptionist",
    "description_html": "<p>The Front Desk Receptionist (Check-In / Check-Out) plays a critical role in delivering an exceptional patient experience in a dermatology clinic. This position is responsible for managing all aspects of the front office workflow, including patient check-in, check-out, scheduling, insurance verification, and financial collections.</p><p>As the first and last point of contact, this role requires professionalism, efficiency, strong communication skills, and a consistently positive attitude. The Receptionist ensures smooth patient flow, accurate documentation, and compliance with all regulatory and practice standards.</p><p>________________________________________</p><p>ESSENTIAL DUTIES &amp; RESPONSIBILITIES</p><p>Check-In Responsibilities (CIR)</p><ul><li>Welcome patients, visitors, and vendors in a friendly, prompt, and professional manner</li><li>Direct patients appropriately and ensure a positive first impression</li><li>Ensure completion of all required documentation, including intake forms, consents, and sign-in procedures</li><li>Accurately enter and/or update patient demographics in the EMR system</li><li>Verify insurance eligibility, benefits, referrals, and authorizations prior to service</li><li>Maintain patient flow and communicate delays or issues to clinical staff</li><li>Ensure front office and waiting area are clean, organized, and ready for daily operations</li><li>Open and prepare the office for business each day; assist with end-of-day closing and security procedures</li></ul><p>________________________________________</p><p>Check-Out Responsibilities (COR)</p><ul><li>Greet patients at check-out and provide prompt, courteous assistance</li><li>Review provider orders and treatment plans to coordinate follow-up care</li><li>Schedule follow-up appointments based on provider recommendations</li><li>Enter patients into recall system (e.g., annual skin exams) when appointments are not scheduled</li><li>Process product sales and ensure proper documentation and dispensing</li><li>Maintain prescription logs accurately and daily</li><li>Create recall appointments (e.g., 3-week follow-up )</li><li>Collect all patient financial responsibilities, including co-pays, deductibles, coinsurance, and outstanding balances</li><li>Process refunds or apply credits as needed; communicate with billing department for approvals</li><li>Post charges daily once provider documentation is completed</li><li>Balance daily collections, reconcile deposits, and enter into Daily Net Revenue (DNR) tracking system</li><li>Prepare and complete daily bank deposits in accordance with practice policy</li></ul><p>________________________________________</p><p>COMMON GENERAL DUTIES</p><ul><li>Maintain strict patient confidentiality in accordance with HIPAA regulations</li><li>Adhere to OSHA and all applicable healthcare compliance standards</li><li>Follow all company policies, procedures, and workflows</li><li>Provide excellent customer service with a positive, professional demeanor at all times</li><li>Utilize proper telephone etiquette, including call handling, holds, and message routing</li><li>Communicate effectively and work collaboratively with providers, leadership, and team members</li><li>Report broken equipment, safety hazards, or facility concerns to management promptly</li><li>Complete all assigned tasks within established timelines</li><li>Maintain regular attendance and punctuality (arrival required at least 15 minutes prior to clinic opening)</li><li>Perform additional duties as assigned</li></ul><p><br></p>",
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      "datePosted": "2026-06-05T19:25:18-05:00",
      "description": "<p>Description</p><p>The Front Desk Receptionist (Check-In / Check-Out) plays a critical role in delivering an exceptional patient experience in a dermatology clinic. This position is responsible for managing all aspects of the front office workflow, including patient check-in, check-out, scheduling, insurance verification, and financial collections.</p><p>As the first and last point of contact, this role requires professionalism, efficiency, strong communication skills, and a consistently positive attitude. The Receptionist ensures smooth patient flow, accurate documentation, and compliance with all regulatory and practice standards.</p><p>________________________________________</p><p>ESSENTIAL DUTIES & RESPONSIBILITIES</p><p>Check-In Responsibilities (CIR)</p><ul><li>Welcome patients, visitors, and vendors in a friendly, prompt, and professional manner</li><li>Direct patients appropriately and ensure a positive first impression</li><li>Ensure completion of all required documentation, including intake forms, consents, and sign-in procedures</li><li>Accurately enter and/or update patient demographics in the EMR system</li><li>Verify insurance eligibility, benefits, referrals, and authorizations prior to service</li><li>Maintain patient flow and communicate delays or issues to clinical staff</li><li>Ensure front office and waiting area are clean, organized, and ready for daily operations</li><li>Open and prepare the office for business each day; assist with end-of-day closing and security procedures</li></ul><p>________________________________________</p><p>Check-Out Responsibilities (COR)</p><ul><li>Greet patients at check-out and provide prompt, courteous assistance</li><li>Review provider orders and treatment plans to coordinate follow-up care</li><li>Schedule follow-up appointments based on provider recommendations</li><li>Enter patients into recall system (e.g., annual skin exams) when appointments are not scheduled</li><li>Process product sales and ensure proper documentation and dispensing</li><li>Maintain prescription logs accurately and daily</li><li>Create recall appointments (e.g., 3-week follow-up )</li><li>Collect all patient financial responsibilities, including co-pays, deductibles, coinsurance, and outstanding balances</li><li>Process refunds or apply credits as needed; communicate with billing department for approvals</li><li>Post charges daily once provider documentation is completed</li><li>Balance daily collections, reconcile deposits, and enter into Daily Net Revenue (DNR) tracking system</li><li>Prepare and complete daily bank deposits in accordance with practice policy</li></ul><p>________________________________________</p><p>COMMON GENERAL DUTIES</p><ul><li>Maintain strict patient confidentiality in accordance with HIPAA regulations</li><li>Adhere to OSHA and all applicable healthcare compliance standards</li><li>Follow all company policies, procedures, and workflows</li><li>Provide excellent customer service with a positive, professional demeanor at all times</li><li>Utilize proper telephone etiquette, including call handling, holds, and message routing</li><li>Communicate effectively and work collaboratively with providers, leadership, and team members</li><li>Report broken equipment, safety hazards, or facility concerns to management promptly</li><li>Complete all assigned tasks within established timelines</li><li>Maintain regular attendance and punctuality (arrival required at least 15 minutes prior to clinic opening)</li><li>Perform additional duties as assigned</li></ul><p><br/></p><p>Requirements</p><p>Education & Experience</p><ul><li>High school diploma or equivalent required</li><li>Minimum 1–3 years of medical front office or customer service experience preferred</li><li>Dermatology or specialty clinic experience strongly preferred</li></ul><p>Knowledge, Skills & Abilities</p><ul><li>Strong communication and interpersonal skills</li><li>Excellent organizational and multitasking abilities</li><li>Ability to work efficiently in a fast-paced, high-volume environment</li><li>Knowledge of medical terminology, insurance verification, and scheduling processes</li><li>Experience with EMR/practice management systems preferred</li><li>Strong attention to detail and accuracy in data entry and financial transactions</li></ul><p>________________________________________</p><p>PROFESSIONAL STANDARDS</p><ul><li>Maintain a professional appearance and demeanor at all times</li><li>Demonstrate honesty, integrity, and strong work ethic</li><li>Exhibit a “team-first” attitude with willingness to support clinic operations as needed</li><li>Ability to take direction and feedback from Practice Administrator and Physician leadership</li><li>Consistently reflect a positive, patient-centered attitude</li></ul><p>________________________________________</p><p>PHYSICAL REQUIREMENTS</p><ul><li>Prolonged periods of sitting, standing, and computer use</li><li>Ability to perform repetitive tasks such as typing and phone use</li><li>Occasional lifting of up to 15 pounds</li></ul><p>________________________________________</p><p>WORK ENVIRONMENT</p><ul><li>Fast-paced dermatology clinic with high patient volume</li><li>Frequent interaction with patients, providers, and staff</li><li>Exposure to confidential and sensitive information</li></ul><p><br/></p>",
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          "addressRegion": "WA",
          "streetAddress": "9399 Ridgetop Blvd NW #102",
          "addressCountry": "US",
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    "requirements_html": "<p>Education &amp; Experience</p><ul><li>High school diploma or equivalent required</li><li>Minimum 1–3 years of medical front office or customer service experience preferred</li><li>Dermatology or specialty clinic experience strongly preferred</li></ul><p>Knowledge, Skills &amp; Abilities</p><ul><li>Strong communication and interpersonal skills</li><li>Excellent organizational and multitasking abilities</li><li>Ability to work efficiently in a fast-paced, high-volume environment</li><li>Knowledge of medical terminology, insurance verification, and scheduling processes</li><li>Experience with EMR/practice management systems preferred</li><li>Strong attention to detail and accuracy in data entry and financial transactions</li></ul><p>________________________________________</p><p>PROFESSIONAL STANDARDS</p><ul><li>Maintain a professional appearance and demeanor at all times</li><li>Demonstrate honesty, integrity, and strong work ethic</li><li>Exhibit a “team-first” attitude with willingness to support clinic operations as needed</li><li>Ability to take direction and feedback from Practice Administrator and Physician leadership</li><li>Consistently reflect a positive, patient-centered attitude</li></ul><p>________________________________________</p><p>PHYSICAL REQUIREMENTS</p><ul><li>Prolonged periods of sitting, standing, and computer use</li><li>Ability to perform repetitive tasks such as typing and phone use</li><li>Occasional lifting of up to 15 pounds</li></ul><p>________________________________________</p><p>WORK ENVIRONMENT</p><ul><li>Fast-paced dermatology clinic with high patient volume</li><li>Frequent interaction with patients, providers, and staff</li><li>Exposure to confidential and sensitive information</li></ul><p><br></p>",
    "requirements_text": "Education & Experience\n High school diploma or equivalent required\n Minimum 1–3 years of medical front office or customer service experience preferred\n Dermatology or specialty clinic experience strongly preferred\n Knowledge, Skills & Abilities\n Strong communication and interpersonal skills\n Excellent organizational and multitasking abilities\n Ability to work efficiently in a fast-paced, high-volume environment\n Knowledge of medical terminology, insurance verification, and scheduling processes\n Experience with EMR/practice management systems preferred\n Strong attention to detail and accuracy in data entry and financial transactions\n ________________________________________\n PROFESSIONAL STANDARDS\n Maintain a professional appearance and demeanor at all times\n Demonstrate honesty, integrity, and strong work ethic\n Exhibit a “team-first” attitude with willingness to support clinic operations as needed\n Ability to take direction and feedback from Practice Administrator and Physician leadership\n Consistently reflect a positive, patient-centered attitude\n ________________________________________\n PHYSICAL REQUIREMENTS\n Prolonged periods of sitting, standing, and computer use\n Ability to perform repetitive tasks such as typing and phone use\n Occasional lifting of up to 15 pounds\n ________________________________________\n WORK ENVIRONMENT\n Fast-paced dermatology clinic with high patient volume\n Frequent interaction with patients, providers, and staff\n Exposure to confidential and sensitive information"
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      "Address": "9399 Ridgetop Blvd NW #102",
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