Medical Office Floater

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    "requisitionDescription": "<div><div><div><div>\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.33/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.32.33/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.23.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><span style=\"font-size: 14px; line-height: 115%; font-family: tahoma, sans-serif; color: rgb(66, 66, 66); background: white;\">Imagine a job where you will have the opportunity to do exciting and challenging work while making a difference in your community. Rockville Internal Medicine Group is a fast-paced, large multi-specialty practice who is proud to have cared for generations of Montgomery County families for more than half a century. We are committed to a diverse inclusive workforce that provides high quality compassionate medical care&nbsp;</span><span style=\"font-size: 14px; line-height: 115%; font-family: tahoma, sans-serif; color: rgb(75, 75, 75); background: white;\">within a collaborative work environment.</span></div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.23.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.23.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.23.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.15.19/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.15.19/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><h2 id=\"isPasted\" style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-weight: 700; color: rgb(45, 45, 45); margin: 0px; font-size: 1.25rem; line-height: 1.5; padding-top: 0px; padding-bottom: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Job description</h2><p><br></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">Immediate opening for <strong>Medical Office</strong><b style=\"box-sizing: inherit; font-weight: 700;\">&nbsp;Floater (Front Desk &amp; Call Center)</b></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">** <b style=\"box-sizing: inherit; font-weight: 700;\">Prior experience working Reception and/or Call Center within a Medical Office Required**</b></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">This position will work in multiple departments including; Reception, Check Out and Call Center in a high-volume multi-physician medical practice.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">General Duties:</b></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">Reports to the Practice Manager. Promotes the smooth flow of patients through the check-in, check-out and call center processes. Works with the physicians and staff of Rockville Internal Medicine Group to promote the deliverance of high quality medical care.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">Principal Duties and Responsibilities &ndash; Reception</b></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">1. Greets arriving patients in a friendly, courteous and helpful manner.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">2. Assesses whether patients have special or immediate needs and sees that these needs are met.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">3. Verifies insurance eligibility via patient&rsquo;s insurance card and other ID.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">4. Verifies patient identity by checking photo ID.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">5. Scans insurance card and photo ID.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">6. Other job duties may be assigned based on patient volume and needs of the practice.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">Principal Duties and Responsibilities &ndash; Check-out</b></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">1. Assist patients leaving the office in a friendly, courteous and helpful manner.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">2. Assesses whether patients have special or immediate needs and sees that these needs are met.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">3. Discusses balances on accounts with patients and collect payments prior to patients leaving.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">4. Prints documentation from patients chart upon physician or patients&rsquo; request. (Referrals, lab/testing results etc.)</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">5. Calls patients weekly who have upcoming appointments to discuss balance and collect payments.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">6. Reconciles payment information with collections at close of business.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">Principal Duties and Responsibilities &ndash; Call Center</b></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">1. Answer incoming calls. Performs all interactions in a professional and courteous manner, utilizing exceptional customer service skills.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">2. Process a minimum of 100 calls per 8 hour shift, accurately and efficiently.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">3. Schedule appointments and procedures accurately, utilizing knowledge of physician preference, insurance participation and requirements including utilization of referrals and treatment plans.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">4. Triage phone calls and generate electronic transfer of messages to physicians/staff as deemed necessary.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">5. Generate patient prescription requests for electronic approval and transfer from Physician to pharmacy.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">6. Assist with scanning, sorting of medical documents.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">Minimum Knowledge, Skills, and Abilities Required:</b></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">1. High school graduate or equivalent.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">2. Pleasant, courteous speaking manner; must have good verbal and written command of the English language.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">3. Ability to handle multiple priorities in a high volume and sometimes stressful environment in a professional manner.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">4. Good basic typing and computer data entry skills.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">5. Excellent interpersonal skills.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">6. Detail-oriented with the ability to adapt to and assess changing medical insurance issues.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">Job Type: Full-time</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(66, 66, 66); margin: 0px 0px 0.75rem;\">Pay: $18.00 - $21.00 per hour</p><p id=\"isPasted\" style='box-sizing: border-box; outline: none; margin: 0in 0in 10pt; padding: 0px; font-size: 15px; line-height: 17.25px; font-family: Calibri, \"sans-serif\";'><span style='box-sizing: border-box; outline: none; font-size: 13px; line-height: 14.95px; font-family: Helvetica, \"sans-serif\"; color: rgb(45, 45, 45); background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-origin: initial; background-clip: initial;'>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n    </div>\n  </div></div></div></div>\n",
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