Suppression Service Manager

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    "description": "<p><span style=\"display:block;font-size:14px;\"><strong><span style=\"font-family:Arial,Helvetica,sans-serif;\">Div. 32 Duluth, GA</span></strong></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span helvetica=\"\"><span style=\"color:black\">Summary</span></span></b></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span helvetica=\"\"><span style=\"color:black\">Responsible for The Kitchen Hood Suppression Service Manager for National Accounts is responsible for overseeing the inspection, service, maintenance, and compliance of commercial kitchen fire suppression systems across a portfolio of national account customers. This role ensures consistent service delivery, regulatory compliance, and high customer satisfaction while coordinating with field technicians, vendors, and internal teams nationwide.</span></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\"><b><span style=\"color:black\">Essential Duties and Responsibilities</span></b><span style=\"color:black\"> include the following. Other duties may be assigned.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\">Manage service and inspection programs for kitchen hood fire suppression systems across national account locations</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\">Ensure compliance with applicable fire codes and standards (e.g., NFPA 17A, NFPA 96, and local regulations)</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\">Coordinate scheduling and dispatch of field technicians and subcontractors across multiple regions</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\">Serve as the primary point of contact for national account clients, maintaining strong relationships and ensuring service expectations are met</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\">Oversee quality control of inspections, maintenance, and repairs to ensure consistency and accuracy</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\">Review service reports, deficiency notes, and corrective actions for completeness and compliance</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\">Develop and implement standardized processes and best practices across all service locations</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\">Manage project timelines, service deliverables, and reporting requirements</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\">Monitor and control service-related costs, budgets, and invoicing accuracy</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\">Support sales and account management teams with technical expertise and service program development</span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\">Ensure proper documentation and recordkeeping for all inspections and services performed</span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\"><b><span style=\"color:black\">Education and/or Experience</span></b> </span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\"><span style=\"color:black\">Bachelor&rsquo;s degree and 5 years&rsquo; experience in fire protection systems, with a focus on kitchen hood suppression systems; strong knowledge of NFPA standards, especially NFPA 17A and NFPA 96; experience managing national or multi-site service accounts preferred.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\"><b><span style=\"color:black\">Computer Skills</span></b> </span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\"><span style=\"color:black\">Proficiency in Microsoft Office applications; experience with CRM systems, ERP platforms, and service management tools preferred.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\"><b><span style=\"color:black\">Physical Demands</span></b></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:normal\"><span style=\"color:black\">Office-based, ability to sit at a computer for extended periods and use standard office equipment. Occasional lifting of up to 25 pounds.</span></span></span></span></p>\r\n",
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    "qualifications": "<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">We are experts in design, fabrication, installation, and maintenance of all types of fire protection systems in virtually all commercial markets for each stage of a buildings life cycle. Headquartered in Duluth, GA, Century Fire has more than 20 offices across seven states including Alabama, Florida, Georgia, Kansas, North Carolina, South Carolina, Tennessee, Texas, and Virginia.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong>Benefits</strong></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">We believe our people are our biggest asset and as such, we offer comprehensive benefits, education, and training to ensure employees succeed and grow. Benefits include:</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Medical</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Dental</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Vision</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Flexible Spending Accounts</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Voluntary Life Insurance</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Short-term &amp; Long-term Disability</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Paid Time Off</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Paid Holidays</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">401(K) with Company Match</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Employee Assistance Program</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Employee Relief Fund</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Supplemental Insurance including Critical Illness, Hospitalization &amp; Accident</span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong>Century Fire Protection is a GREAT place to work! Come and GROW WITH US!</strong></span></span></p>\r\n",
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