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Medical Receptionist (Patient Services Representative)

21a57607 2e87 4516 9fd8 74ff81d7b141 9203379584023 2 · Springfield, MA, US, Springfield, MA · Active · $18–$22 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company21a57607 2e87 4516 9fd8 74ff81d7b141 9203379584023 2
TitleMedical Receptionist (Patient Services Representative)
Normalized title-
Department / team-
LocationSpringfield, MA, United States
Work model-
Employment typeFull Time
Salary$18–$22 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-17 / 2026-06-18
Changed / last seen2026-06-23 / 2026-06-23

Related slices

PageWhat it containsOpen
Company jobsActive postings from 21a57607 2e87 4516 9fd8 74ff81d7b141 9203379584023 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Springfield.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company21a57607 2e87 4516 9fd8 74ff81d7b141 9203379584023 2
Sourcef8164253-ff4f-440a-aaf2-5d0ecaca2fb1
ATS providerADP Workforce Now Recruiting

Description

Location: 300 Birnie Ave, Springfield, MA Schedule: Monday to Friday, 8-hour day shifts (No weekends) Expected Hours: 40 per week Join Our Team at New England Orthopedic Surgeons (NEOS) New England Orthopedic Surgeons, a Division of Northeast Orthopaedic Alliance and a leader in orthopedic private practice, is currently seeking a dedicated Medical Receptionist / Patient Services Represetnative to join our Springfield office. Key Responsibilities: Greet and check in patients with a friendly and professional demeanor Verify patient identity and insurance information Collect co-pays and deductibles, and post payments to patient accounts Maintain accuracy in data entry and navigate electronic health record (EHR) systems Utilize insurance portals/websites to verify coverage Deliver outstanding customer service in a fast-paced clinical setting Qualifications: Minimum Education: High School Diploma Experience Required: 2 years as a PSR / Medical Receptionist 2 years with medical terminology Familiarity with electronic health record (EHR) systems Knowledge of insurance plans (HMO/PPO) and portals Preferred Experience: 4 years of customer service Athena (EHR) experience Ideal Candidate Traits: Detail-oriented – focused on accuracy and quality People-oriented – supportive and respectful in interactions Team-oriented – collaborative and cooperative Benefits Include: 401(k) Health, dental, vision, and life insurance Disability insurance Paid time off Tuition reimbursement Employee assistance program Medical Specialty: Orthopedics Work Environment: In-person Equal Opportunity Employer NEOS is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Full job record

Job IDb0afc9bab68e77e150d6d547e5909cd144750605
Org ID8d24a0e6-0e00-4a8d-8201-b1d9cba76c3c
Source IDf8164253-ff4f-440a-aaf2-5d0ecaca2fb1
Board IDf8164253-ff4f-440a-aaf2-5d0ecaca2fb1
Provideradp_workforcenow
Provider Job Key621702
TitleMedical Receptionist (Patient Services Representative)
Normalized Title—
Statusactive
Activeyes
Location TextSpringfield, MA, US, Springfield, MA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionMA
CitySpringfield
Salary Raw18 To 22 (USD) Hourly
Salary Min18
Salary Max22
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=21a57607-2e87-4516-9fd8-74ff81d7b141&ccId=9203379584023_2&lang=en_US&type=JS&jobId=621702&jwId=9206203845586_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=21a57607-2e87-4516-9fd8-74ff81d7b141&ccId=9203379584023_2&lang=en_US&type=JS&jobId=621702&jwId=9206203845586_1
First Seen At2026-06-18 13:41:35Z
Last Seen At2026-06-23 13:45:49Z
Last Checked At2026-06-23 13:45:49Z
Last Changed At2026-06-23 13:45:49Z
Inactive At—
Source Posted At2026-06-17 18:41:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=21a57607-2e87-4516-9fd8-74ff81d7b141|9203379584023_2/date=2026-06-23/2026-06-23T13-45-48-899Z-c42ce61bb062a50825cdd42f2e9a3585ac3bfbf2208052d5472e86b33e660aa8.json
Event Fields
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  "last_changed_at": "2026-06-23T13:45:49.197Z",
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Parsed Structured
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  "workplace_type": null,
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><p data-start=\"158\" data-end=\"328\" id=\"isPasted\"><span style=\"color: rgb(0, 0, 0);\"><strong data-start=\"197\" data-end=\"210\">Location:</strong> 300 Birnie Ave, Springfield, MA<br data-start=\"226\" data-end=\"229\"><strong data-start=\"229\" data-end=\"242\">Schedule:</strong> Monday to Friday, 8-hour day shifts (No weekends)<br data-start=\"292\" data-end=\"295\"><strong data-start=\"295\" data-end=\"314\">Expected Hours:</strong> 40 per week</span></p><p data-start=\"330\" data-end=\"606\"><span style=\"color: rgb(0, 0, 0);\"><strong data-start=\"330\" data-end=\"389\">Join Our Team at New England Orthopedic Surgeons (NEOS)</strong><br data-start=\"389\" data-end=\"392\">New England Orthopedic Surgeons, a Division of Northeast Orthopaedic Alliance and a leader in orthopedic private practice, is currently seeking a dedicated <strong>Medical Receptionist /</strong> <strong>Patient Services Represetnative</strong> to join our Springfield office.</span></p><p data-start=\"608\" data-end=\"635\"><span style=\"color: rgb(0, 0, 0);\"><strong data-start=\"608\" data-end=\"633\">Key Responsibilities:</strong></span></p><ul data-start=\"636\" data-end=\"1058\"><li data-start=\"636\" data-end=\"709\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"638\" data-end=\"709\">Greet and check in patients with a friendly and professional demeanor</p></li><li data-start=\"710\" data-end=\"763\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"712\" data-end=\"763\">Verify patient identity and insurance information</p></li><li data-start=\"764\" data-end=\"838\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"766\" data-end=\"838\">Collect co-pays and deductibles, and post payments to patient accounts</p></li><li data-start=\"839\" data-end=\"926\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"841\" data-end=\"926\">Maintain accuracy in data entry and navigate electronic health record (EHR) systems</p></li><li data-start=\"927\" data-end=\"984\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"929\" data-end=\"984\">Utilize insurance portals/websites to verify coverage</p></li><li data-start=\"985\" data-end=\"1058\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"987\" data-end=\"1058\">Deliver outstanding customer service in a fast-paced clinical setting</p></li></ul><p data-start=\"1060\" data-end=\"1081\"><span style=\"color: rgb(0, 0, 0);\"><strong data-start=\"1060\" data-end=\"1079\">Qualifications:</strong></span></p><ul data-start=\"1082\" data-end=\"1392\"><li data-start=\"1082\" data-end=\"1128\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"1084\" data-end=\"1128\"><strong data-start=\"1084\" data-end=\"1106\">Minimum Education:</strong> High School Diploma</p></li><li data-start=\"1129\" data-end=\"1328\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"1131\" data-end=\"1157\"><strong data-start=\"1131\" data-end=\"1155\">Experience Required:</strong></p><ul data-start=\"1160\" data-end=\"1328\" style=\"color: initial;\"><li data-start=\"1160\" data-end=\"1197\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"1162\" data-end=\"1197\">2 years as a PSR / Medical Receptionist</p></li><li data-start=\"1200\" data-end=\"1236\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"1202\" data-end=\"1236\">2 years with medical terminology</p></li><li data-start=\"1239\" data-end=\"1271\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"1241\" data-end=\"1271\">Familiarity with electronic health record (EHR) systems</p></li><li data-start=\"1239\" data-end=\"1271\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"1241\" data-end=\"1271\">Knowledge of insurance plans (HMO/PPO) and portals</p></li></ul></li><li data-start=\"1329\" data-end=\"1392\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"1331\" data-end=\"1358\"><strong data-start=\"1331\" data-end=\"1356\">Preferred Experience:</strong></p><ul data-start=\"1361\" data-end=\"1392\" style=\"color: initial;\"><li data-start=\"1361\" data-end=\"1392\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"1363\" data-end=\"1392\">4 years of customer service</p></li><li data-start=\"1361\" data-end=\"1392\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"1363\" data-end=\"1392\">Athena (EHR)&nbsp;experience</p></li></ul></li></ul><p data-start=\"1394\" data-end=\"1423\"><span style=\"color: rgb(0, 0, 0);\"><strong data-start=\"1394\" data-end=\"1421\">Ideal Candidate Traits:</strong></span></p><ul data-start=\"1424\" data-end=\"1591\"><li data-start=\"1424\" data-end=\"1477\" style=\"color: rgb(0, 0, 0);\"><p data-start=\"1426\" data-end=\"1477\">Detail-oriented &ndash; 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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</span></p></div></div></div></div></div></div></div></div>\n",
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