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Service Planning Officer

Shugulika · Dar es Salaam, Dar es Salaam, Tanzania · Active · Zoho Recruit

Job facts

FieldValue
CompanyShugulika
TitleService Planning Officer
Normalized title-
Department / teamInstallation
LocationDar es Salaam, Dar es Salaam, Tanzania
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerZoho Recruit
Posted / first seen2025-09-26 / 2026-06-05
Changed / last seen2026-06-05 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Shugulika.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Zoho Recruit.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Dar es Salaam.Open
Department jobsActive postings in Installation.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyShugulika
Source489a5000-6237-4f8e-b765-845493bbcb8c
ATS providerZoho Recruit

Description

Job Summary Our client, who is in the engineering and technical services industry, is seeking a Service Planning Officer to join their team. The Service Planning Officer will be responsible for developing, coordinating, and monitoring service schedules to ensure efficient and timely delivery of services to clients. This includes preparing service quotations and invoices, liaising with technicians, compiling reports, following up on service completion, and conducting routine quality checks. The ideal candidate is detail-oriented, organized, a strong communicator, and able to balance multiple priorities while ensuring high-quality service standards. Responsibilities: Develop and manage service plans/schedules (monthly, quarterly, annually) for clients. Send out proforma invoices for scheduled services and prepare quotations for service and supply. Compile and maintain service reports, confirming works completed for both service and supply. Coordinate technicians, resources, and activities to ensure timely and efficient service execution. Monitor service schedules, updating clients and tracking progress. Conduct follow-ups and reminders to ensure service delivery aligns with agreed timelines. Perform routine quality checks on serviced equipment before dispatch and at client sites. Receive and dispatch equipment, ensuring all service documentation is processed to completion. Balance service demand with capacity to optimize resource allocation. Requirements Diploma or Degree in Engineering, Business Administration, Project Management, or a related field. Proven experience in service planning, coordination, or a similar role in a technical/engineering environment. Strong organizational and time management skills with the ability to manage multiple schedules simultaneously. Excellent communication and interpersonal skills for effective client and technician coordination. Proficiency in MS Office and scheduling/project management tools. Strong attention to detail with a focus on quality assurance. Self-motivated, proactive, and able to work both independently and in a team environment. Experience in technical services, maintenance, or equipment servicing is an added advantage.

Full job record

Job IDb09215e8d81de3a7c2a4c00ad031fbbd23ffc031
Org ID7deac28f-fbed-4260-8f94-df747a6dabd3
Source ID489a5000-6237-4f8e-b765-845493bbcb8c
Board ID489a5000-6237-4f8e-b765-845493bbcb8c
Providerzoho_recruit
Provider Job Key497983000051902006
TitleService Planning Officer
Normalized Title
Statusactive
Activeyes
Location TextDar es Salaam, Dar es Salaam, Tanzania
DepartmentInstallation
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryTanzania
RegionDar es Salaam
CityDar es Salaam
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://shugulika.zohorecruit.com/jobs/Careers/497983000051902006
Apply URLhttps://shugulika.zohorecruit.com/jobs/Careers/497983000051902006
First Seen At2026-06-05 03:14:47Z
Last Seen At2026-06-06 20:09:02Z
Last Checked At2026-06-06 20:09:02Z
Last Changed At2026-06-05 03:14:47Z
Inactive At
Source Posted At2025-09-26 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=zoho_recruit/board=shugulika.zohorecruit.com/date=2026-06-06/2026-06-06T20-09-00-655Z-2bd68f1231a86958ff86f03b437f2f703f657fe77ff10b3b08e41476ae50557a.json
Event Fields
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  "source_hash": "cd21628184012af3204cc822d908b610023c5e5d1f7775dff0e7717c747e823c",
  "last_changed_at": "2026-06-05T03:14:47.559Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Dar es Salaam, Dar es Salaam, Tanzania",
    "city": "Dar es Salaam",
    "region": "Dar es Salaam",
    "country": "Tanzania",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T20:09:02.642Z",
  "launch_scope": {
    "reason": "zoho_recruit_production_catalog",
    "included": true,
    "location": {
      "raw": "Dar es Salaam, Dar es Salaam, Tanzania",
      "city": "Dar es Salaam",
      "region": "Dar es Salaam",
      "country": "Tanzania",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Tanzania"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "id": "497983000051902006",
  "City": "Dar es Salaam",
  "State": "Dar es Salaam",
  "Country": "Tanzania",
  "Publish": true,
  "Currency": "TZS",
  "Industry": "Installation",
  "Job_Type": "Full time",
  "Is_Locked": false,
  "Remote_Job": false,
  "Date_Opened": "2025-09-26",
  "Posting_Title": "Service Planning Officer",
  "Job_Description": "Job Summary Our client, who is in the engineering and technical services industry, is seeking a Service Planning Officer to join their team. The Service Planning Officer will be responsible for developing, coordinating, and monitoring service schedules to ensure efficient and timely delivery of services to clients. This includes preparing service quotations and invoices, liaising with technicians, compiling reports, following up on service completion, and conducting routine quality checks. The ideal candidate is detail-oriented, organized, a strong communicator, and able to balance multiple priorities while ensuring high-quality service standards. Responsibilities: Develop and manage service plans/schedules (monthly, quarterly, annually) for clients. Send out proforma invoices for scheduled services and prepare quotations for service and supply. Compile and maintain service reports, confirming works completed for both service and supply. Coordinate technicians, resources, and activities to ensure timely and efficient service execution. Monitor service schedules, updating clients and tracking progress. Conduct follow-ups and reminders to ensure service delivery aligns with agreed timelines. Perform routine quality checks on serviced equipment before dispatch and at client sites. Receive and dispatch equipment, ensuring all service documentation is processed to completion. Balance service demand with capacity to optimize resource allocation. Requirements Diploma or Degree in Engineering, Business Administration, Project Management, or a related field. Proven experience in service planning, coordination, or a similar role in a technical/engineering environment. Strong organizational and time management skills with the ability to manage multiple schedules simultaneously. Excellent communication and interpersonal skills for effective client and technician coordination. Proficiency in MS Office and scheduling/project management tools. Strong attention to detail with a focus on quality assurance. Self-motivated, proactive, and able to work both independently and in a team environment. Experience in technical services, maintenance, or equipment servicing is an added advantage.",
  "Work_Experience": "3-5 years",
  "Job_Opening_Name": "Service Planning Officer",
  "Keep_on_Career_Site": false
}
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