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Home › Companies › 3150f740 43a2 4583 Bb2a E47df94ab742 19000101 000001 › Medical Front Desk Representative

Medical Front Desk Representative

3150f740 43a2 4583 Bb2a E47df94ab742 19000101 000001 · Hybla Valley, VA, US, Hybla Valley, VA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company3150f740 43a2 4583 Bb2a E47df94ab742 19000101 000001
TitleMedical Front Desk Representative
Normalized title-
Department / team-
LocationHybla Valley, VA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-06-05 / 2026-06-05

Related slices

PageWhat it containsOpen
Company jobsActive postings from 3150f740 43a2 4583 Bb2a E47df94ab742 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Hybla Valley.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company3150f740 43a2 4583 Bb2a E47df94ab742 19000101 000001
Sourcebb2b8fa4-7ec9-49a9-b609-d51d88a1573e
ATS providerADP Workforce Now Recruiting

Description

PRIMARY FUNCTIONS: Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs. Demonstrates commitment to Neighborhood Health’s mission of improving health and advancing health equity in Alexandria, Arlington, and Fairfax by providing access to high-quality primary care regardless of ability to pay. DUTIES/ RESPONSIBILITIES: ( Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job). Greets patients, families, and visitors in a courteous, friendly, and professional manner Effectively utilizes the Electronic Medical Record (EMR) to register new patients and updates existing patient information including demographics, rendering provider, eligibility & insurance information, pharmacy, and other required fields Provides patient forms and other necessary documents and then check them over to ensure that required fields are completed appropriately Answer telephones promptly ensuring that all in-coming lines are always covered Verifies patient eligibility and insurance coverage prior to every visit Collects co-pays or deductibles prior to the patient being seen by the provider per established policies and procedures. Informs patient of their outstanding balance, noted in the EMR, collect said balance, and issue receipts when payment are collected Provides excellent customer service, handle patient complaints or escalate to Front Desk Representative III and/or Office Manager Act as a liaison for patients and staff with questions or concerns related to mobile applications including Healow and/or other services offered by Neighborhood Health in lieu of Front Desk Lead and Office Manager Works closely with Medical and Nursing staff to ensure smooth patient flow and cut down on wait time Provides patients with support and guidance as needed Maintains patient waiting areas, office files, and front-desk areas in a manner that is consistently organized, neat and welcoming throughout the day Attends scheduled staff meeting and other meetings as needed Adheres to Neighborhood Health Policies and Procedure Maintain confidentiality of all patient records (HIPAA compliance) OTHER DUTIES: Assists with developing, coordinating, and/or recommending improvements in program area May be assigned to various projects to advance the development or program area May be asked to assist during weekend or evening May be assigned to other office locations Able to work under minimal supervision Other duties may be assigned QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS: High school graduate/GED with a minimum of 2 years’ experience in customer service or administrative work in medical office settings Ability to relate to patients, through familiarity with medical terminology Demonstrated ability to build and maintain good customer rapport Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base Experience with information technology, electronic health records, medical records, culturally diverse populations, and care of underserved populations Knowledge of the local healthcare environment Bilingual in English and Spanish preferred

Full job record

Job IDb077f8cb31f518fa8eb7a62f12bb6f2a36fd5b24
Org ID9b30d2a2-8a44-4e85-a94c-ab8b4fa11dbb
Source IDbb2b8fa4-7ec9-49a9-b609-d51d88a1573e
Board IDbb2b8fa4-7ec9-49a9-b609-d51d88a1573e
Provideradp_workforcenow
Provider Job Key545120
TitleMedical Front Desk Representative
Normalized Title—
Statusactive
Activeyes
Location TextHybla Valley, VA, US, Hybla Valley, VA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionVA
CityHybla Valley
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3150f740-43a2-4583-bb2a-e47df94ab742&ccId=19000101_000001&lang=en_US&type=JS&jobId=545120&jwId=9201199877871_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3150f740-43a2-4583-bb2a-e47df94ab742&ccId=19000101_000001&lang=en_US&type=JS&jobId=545120&jwId=9201199877871_1
First Seen At2026-05-31 18:50:24Z
Last Seen At2026-06-05 02:54:42Z
Last Checked At2026-06-05 02:54:42Z
Last Changed At2026-06-05 02:54:42Z
Inactive At—
Source Posted At2026-05-21 20:29:00Z
Source Updated At—
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=3150f740-43a2-4583-bb2a-e47df94ab742|19000101_000001/date=2026-06-05/2026-06-05T02-54-41-640Z-afcf0449f690c1618e8f26d5d520cc63ebf60ee4490c5692e9a71fed11775dc6.json
Event Fields
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  "last_changed_at": "2026-06-05T02:54:42.986Z",
  "active_status": "active"
}
Parsed Structured
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  "inferred_at": "2026-06-05T02:54:42.943Z",
  "launch_scope": {
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      "is_remote": false,
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    "countries": [
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  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;' id=\"isPasted\"><strong><em><span style=\"font-size:16px;\">PRIMARY FUNCTIONS:</span>&nbsp;</em></strong> Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs.</p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;'>Demonstrates commitment to Neighborhood Health&rsquo;s mission of improving health and advancing health equity in Alexandria, Arlington, and Fairfax by providing access to high-quality primary care regardless of ability to pay.&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:10.0pt;line-height:115%;margin:0in;'><strong><span style='font-family:\"Calibri\",sans-serif;color:black;'>DUTIES/ RESPONSIBILITIES:</span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;(<strong><em>Essential Functions:</em></strong><em>&nbsp;Duties and responsibilities noted with bullets are considered to be the essential functions of the job).</em></span></p><ul style=\"list-style-type: disc;\"><li><span style='font-family:\"Times New Roman\";color:black;'>Greets patients, families, and visitors in a courteous, friendly, and professional manner&nbsp;</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Effectively utilizes the Electronic Medical Record (EMR) to register new patients and updates existing patient information including demographics, rendering provider, eligibility &amp; insurance information, pharmacy, and other required fields</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Provides patient forms and other necessary documents and then check them over to ensure that required fields are completed appropriately</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Answer telephones promptly ensuring that all in-coming lines are always covered&nbsp;</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Verifies patient eligibility and insurance coverage prior to every visit</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Collects co-pays or deductibles prior to the patient being seen by the provider per established policies and procedures.&nbsp;</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Informs patient of their outstanding balance, noted in the EMR, collect said balance, and issue receipts when payment are collected&nbsp;</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Provides excellent customer service, handle patient complaints or escalate to Front Desk Representative III and/or Office Manager</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Act as a liaison for patients and staff with questions or concerns related to mobile applications including Healow and/or other services offered by Neighborhood Health in lieu of Front Desk Lead and Office Manager</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Works closely with Medical and Nursing staff to ensure smooth patient flow and cut down on wait time</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Provides patients with support and guidance as needed</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Maintains patient waiting areas, office files, and front-desk areas in a manner that is consistently organized, neat and welcoming throughout the day</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Attends scheduled staff meeting and other meetings as needed</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Adheres to Neighborhood Health Policies and Procedure&nbsp;</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Maintain confidentiality of all patient records (HIPAA compliance)</span></li></ul><p style='margin-right:0in;margin-left:.5in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;line-height:normal;text-align:justify;'><span style='font-family:\"Times New Roman\";color:black;'>&nbsp;</span><span style='font-family:\"Times New Roman\";color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:10.0pt;line-height:115%;margin:0in;'><strong><span style='font-family:\"Calibri\",sans-serif;color:black;'>OTHER DUTIES:</span></strong></p><ul style=\"list-style-type: disc;\"><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Assists with developing, coordinating, and/or recommending improvements in program area</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>May be assigned to various projects to advance the development or program area</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>May be asked to assist during weekend or evening</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>May be assigned to other office locations</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Able to work under minimal supervision</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Other duties may be assigned</span></li></ul><p style='margin-right:0in;margin-left:.5in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:0in;line-height:115%;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:10.0pt;line-height:115%;margin:0in;'><strong><span style='font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:10.0pt;line-height:115%;margin:0in;'><strong><span style='font-family:\"Calibri\",sans-serif;color:black;'>QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS:</span></strong><span style='font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li><span style='font-family:\"Times New Roman\";color:black;'>High school graduate/GED with a minimum of 2 years&rsquo; experience in customer service or administrative work in medical office settings</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Ability to relate to patients, through familiarity with medical terminology</span></li><li><span style='font-family:\"Times New Roman\";color:black;'>Demonstrated ability to build and maintain good customer rapport</span></li><li>Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base</li><li>Experience with information technology, electronic health records, medical records, culturally diverse populations, and care of underserved populations</li><li>Knowledge of the local healthcare environment &nbsp;</li><li><span style='font-family:\"Times New Roman\";color:black;'>Bilingual in English and Spanish preferred</span></li></ul><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\"><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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