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Home › Companies › 7847feec F565 4756 8ced 85251716fae1 19000101 000001 › Supervisor, Member Service Center

Supervisor, Member Service Center

7847feec F565 4756 8ced 85251716fae1 19000101 000001 · Cooper City, FL, US, Cooper City, FL · Active · $54,000–$60,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company7847feec F565 4756 8ced 85251716fae1 19000101 000001
TitleSupervisor, Member Service Center
Normalized title-
Department / team-
LocationCooper City, FL, United States
Work model-
Employment type-
Salary$54,000–$60,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-30 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from 7847feec F565 4756 8ced 85251716fae1 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Cooper City.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company7847feec F565 4756 8ced 85251716fae1 19000101 000001
Sourcee3d70316-394e-4072-b2ae-0f54c8cf81f4
ATS providerADP Workforce Now Recruiting

Description

About BrightStar: As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union focusing on educators, we expanded to serve 23 counties across Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to creating a diverse and inclusive work environment where everyone has a chance to succeed and a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: Medical, Dental, and Vision 401K Plan with Matching Tuition Reimbursement Program Supplemental Benefits Engagement Area Wellness Studio & Gym Company Paid Life Insurance Health Savings Account with Company Contributions About the Role: The Member Service Center (MSC) Supervisor role ensures high-quality member interactions, adherence to performance and behavior expectations, and consistent operational excellence through coaching and team leadership. This role will be the first tier for escalated calls, perform non-phone duties within specified time frames as assigned. In addition, the Member Service Center Supervisor collaborates closely with the Quality Assurance Representative, Business Analyst and MSC Management to maintain efficient operations and high service quality. Essential Functions & Responsibilities: Provide guidance, support, and mentorship to Contact Center Representatives, fostering a positive and productive work environment Conduct regular one-on-ones, performance reviews, and development planning; provide timely feedback, recognition, and corrective action as needed. Identify skill or knowledge gaps and recommend targeted training resources. Proactively communicate with the MSC Manager about trends and findings Encourage professional growth and career development pathways for team members. Serve as the first escalation point for member issues and supervisor requests from Contact Center Representatives of all levels. Assist with training exercises to enhance agent skills and knowledge, including assisting with onboarding new hires. Grant exceptions to MSC guidelines within authorized limits. Take initiative to identify and implement improvements in contact center processes and workflows to enhance efficiency and member satisfaction. Recommend policy, procedure, and process changes to MSC Management as needed to improve departmental performance. Conduct monthly 1:1 performance coaching sessions with each CCR to review quality scores, KPIs, behavioral expectations, and development goals. Respond to member inquiries and requests, including account information, IRA and loan questions, following the sunset policy to resolve issues appropriately. Accept and process new membership and loan applications. Perform member transactions such as deposits, withdrawals, transfers, and payments. Answer member calls in the inbound queue during periods of high call volume. Perform other related duties as assigned. Maintain up-to-date knowledge of B.S.A. Compliance training. Minimum Expectations of Knowledge and Skills: Experience: One to two years of contact center and banking experience required. Supervisory or related experience is required. Education: Equivalent to High School Education. Interpersonal Skills: Courtesy, tact, and diplomacy are essential for delivering excellent service. Empathy and understanding of member needs, along with effective listening and referral skills, are required. Represent the BSCU brand professionally in dress, behavior, and presentation. The role involves communicating clearly with others inside and outside the organization to provide or obtain information. Other Skills : Strong telephone and written communication skills. Able to excel in a goal-driven environment. Compliance: Employees must ensure the credit union’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Department-specific roles require awareness of unusual or suspicious activity. Complete all required online B.S.A. and O.F.A.C. courses annually, as provided by the Training and Compliance Department. Maintain up-to-date knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act. Physical Requirements : The physical demands outlined here reflect those necessary to perform the essential functions of this job. Reasonable accommodation may be provided for individuals with disabilities. While performing job duties, employees are regularly required to sit, use their hands, and communicate verbally. Frequent tasks include walking and reaching with hands and arms. Occasionally, employees may stand, stoop, kneel, crouch, or lift and move up to 10 pounds. Specific vision requirements include close vision and the ability to adjust focus. Work Environment: The following work environment characteristics reflect conditions employees may encounter while performing essential job functions. Reasonable accommodation is available for individuals with disabilities. BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace

Full job record

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Provider Job Key597868
TitleSupervisor, Member Service Center
Normalized Title—
Statusactive
Activeyes
Location TextCooper City, FL, US, Cooper City, FL
Department—
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Employment Type—
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CountryUnited States
RegionFL
CityCooper City
Salary Raw54000.00 To 60000.00 (USD) Annually
Salary Min54,000
Salary Max60,000
Salary CurrencyUSD
Salary Periodyear
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First Seen At2026-05-31 18:57:15Z
Last Seen At2026-06-06 13:14:01Z
Last Checked At2026-06-06 13:14:01Z
Last Changed At2026-06-06 13:14:01Z
Inactive At—
Source Posted At2026-03-30 15:06:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;' data-pasted=\"true\"><strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>About BrightStar:&nbsp;</span></strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>As a member of BrightStar Credit Union, you&#39;ll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union focusing on educators, we expanded to serve 23 counties across Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to creating a diverse and inclusive work environment where everyone has a chance to succeed and a sense of belonging. Our work environment is fun, fast-paced, and service-oriented.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:0in;line-height:115%;'><strong>&nbsp;</strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:0in;line-height:115%;'><strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>What we offer:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>Medical, Dental, and Vision</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>401K Plan with Matching</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>Tuition Reimbursement Program</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>Supplemental Benefits</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>Engagement Area</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>Wellness Studio &amp; Gym</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>Company Paid Life Insurance</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>Health Savings Account with Company Contributions</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><strong>&nbsp;</strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>About the Role:&nbsp;</span></strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;color:black;'>The Member Service Center (MSC) Supervisor&nbsp;</span><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>role ensures high-quality member interactions, adherence to performance and behavior expectations, and consistent operational excellence through coaching and team leadership. <span style=\"color:black;\"> This role will be the first tier for escalated calls, perform non-phone duties within specified time frames as assigned. In addition, the Member Service Center Supervisor collaborates closely with the Quality Assurance Representative, Business Analyst and MSC Management to maintain efficient operations and high service quality.</span></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><strong><u><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>Essential Functions &amp; Responsibilities:</span></u></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Provide guidance, support, and mentorship to Contact Center Representatives, fostering a positive and productive work environment&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='line-height:107%;font-family:\"Times New Roman\",serif;font-size:15px;'>Conduct regular one-on-ones, performance reviews, and development planning; provide timely feedback, recognition, and corrective action as needed.</span></li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='line-height:107%;font-family:\"Times New Roman\",serif;font-size:15px;'>Identify skill or knowledge gaps and recommend targeted training resources. Proactively communicate with the MSC Manager about trends and findings</span></li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='line-height:107%;font-family:\"Times New Roman\",serif;font-size:15px;'>Encourage professional growth and career development pathways for team members.</span></li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0.5in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Serve as the first escalation point for member issues and supervisor requests from Contact Center Representatives of all levels.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Assist with training exercises to enhance agent skills and knowledge, including assisting with onboarding new hires.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Grant exceptions to MSC guidelines within authorized limits.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Take initiative to identify and implement improvements in contact center processes and workflows to enhance efficiency and member satisfaction.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Recommend policy, procedure, and process changes to MSC Management as needed to improve departmental performance.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='line-height:107%;font-family:\"Times New Roman\",serif;font-size:15px;'>Conduct monthly 1:1 performance coaching sessions with each CCR to review quality scores, KPIs, behavioral expectations, and development goals.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Respond to member inquiries and requests, including account information, IRA and loan questions, following the sunset policy to resolve issues appropriately.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Accept and process new membership and loan applications.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Perform member transactions such as deposits, withdrawals, transfers, and payments.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Answer member calls in the inbound queue during periods of high call volume.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Perform other related duties as assigned.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;font-size:15px;color:black;'>Maintain up-to-date knowledge of B.S.A. Compliance training.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;margin:0in;'><strong>&nbsp;</strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;margin:0in;'><strong><span style=\"font-size:15px;color:black;\">Minimum Expectations of Knowledge and Skills:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;color:black;\">Experience: One to two years of contact center and banking experience required. Supervisory or related experience is required.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style=\"font-size:15px;color:black;\">Education:&nbsp;</span><span style=\"font-size:15px;\">Equivalent to High School Education.&nbsp;</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;color:black;'>Interpersonal Skills:</span></strong><strong>&nbsp;</strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>Courtesy, tact, and diplomacy are essential for delivering excellent service. Empathy and understanding of member needs, along with effective listening and referral skills, are required. Represent the BSCU brand professionally in dress, behavior, and presentation. The role involves communicating clearly with others inside and outside the organization to provide or obtain information.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;margin:0in;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;color:black;'>Other Skills</span></strong><strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>: </span></strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>Strong telephone and written communication skills. Able to excel in a goal-driven environment.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;margin:0in;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;color:black;'>Compliance:</span></strong><strong>&nbsp;</strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;color:black;'>Employees must ensure the credit union&rsquo;s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Department-specific roles require awareness of unusual or suspicious activity.</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:106%;font-size:16px;font-family: initial;color:black;\"><span style='font-size:15px;line-height:106%;font-family:\"Times New Roman\",serif;'>Complete all required online B.S.A. and O.F.A.C. courses annually, as provided by the Training and Compliance Department.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:106%;font-size:16px;font-family: initial;color:black;\"><span style='font-size:15px;line-height:106%;font-family:\"Times New Roman\",serif;'>Maintain up-to-date knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act.</span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;margin:0in;'><strong>&nbsp;</strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;color:black;'>Physical Requirements</span></strong><strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>:</span></strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;'>&nbsp;<span style=\"color:black;\">The physical demands outlined here reflect those necessary to perform the essential functions of this job. Reasonable accommodation may be provided for individuals with disabilities. While performing job duties, employees are regularly required to sit, use their hands, and communicate verbally. Frequent tasks include walking and reaching with hands and arms. Occasionally, employees may stand, stoop, kneel, crouch, or lift and move up to 10 pounds. Specific vision requirements include close vision and the ability to adjust focus. </span></span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;margin:0in;'><strong>&nbsp;</strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;color:black;'>Work Environment:</span></strong><strong>&nbsp;</strong><span style='font-size:15px;line-height:115%;font-family:\"Times New Roman\",serif;color:black;'>The following work environment characteristics reflect conditions employees may encounter while performing essential job functions. Reasonable accommodation is available for individuals with disabilities.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;margin:0in;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;margin:0in;'><em><span style='font-size:13px;font-family:\"Aptos\",sans-serif;color:black;'>BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace</span></em></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;'><br></p><p><br></p></div></div></div></div></div>\n",
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