Patient Services Representative

{
  "content_hash": "8da91aa05e3fc06c226334d69ee455530abfe62dd507d5dce2dc56d5be140da6",
  "source_hash": "fe4c45bd7b5c4ca230e19f04b0bfd196fb8afeece5453ce7ab3af0146b6b3f52",
  "last_changed_at": "2026-05-31T19:02:54.062Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Ryan Chelsea Clinton - New York, NY 10036; 645 10th Ave, New York, NY, 10036, USA",
    "city": "New York",
    "region": "NY",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 28.49,
  "salary_min": 26.93,
  "inferred_at": "2026-06-06T19:07:18.300Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Ryan Chelsea Clinton - New York, NY 10036; 645 10th Ave, New York, NY, 10036, USA",
      "city": "New York",
      "region": "NY",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "city": "New York",
    "jobId": 373452,
    "level": "Entry",
    "endDate": "",
    "legalId": 4058,
    "isHotJob": false,
    "jobShift": "Day",
    "jobTitle": "Patient Services Representative",
    "location": "Ryan Chelsea Clinton - New York, NY 10036",
    "startDate": "",
    "clientCode": "0ZK75",
    "remoteType": "",
    "description": "<p style=\"margin-left:5pt;margin-right:0in;\"><strong><span style=\"font-size:12pt;\"><u><u>P<span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">osition Overview</span></span></u><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">:</span></span></u></span></strong><br />\r\n<span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">The Patient Services Representative is responsible for handling front office functions. This work is carried out in support of the mission and goals of Ryan Health.</span></span></p>\r\n\r\n<div>\r\n<p style=\"margin-left:5pt;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong><u><u>Essential Functions:</u></u></strong><br />\r\n<em>Patient Processing:</em></span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Check in patient&rsquo;s visit and create same day visits when necessary.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Collect copays from insured patients and appropriate fees from uninsured patients, including any outstanding balances.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Verify insurance coverage using appropriate equipment, and bill patient&rsquo;s insurance for services.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Direct 3<sup>rd</sup> Party, private insured patients to Patient Accounts Department.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Ensure that referrals and authorization for Specialty services are obtained before processing patient&rsquo;s visit.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Screen patient for Sliding fee eligibility</span></span></p>\r\n\t</li>\r\n\t<li style=\"text-align:justify;\">\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Inform eligible patients of assistance available for entitlements, including but not limited to Medicaid plans, Managed Care plans accepted at the Center, ADAP and refer them to appropriate staff.</span></span></p>\r\n\t</li>\r\n\t<li style=\"text-align:justify;\">\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Balance patient revenue collected for bank deposit.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Orient patients to services, procedures, and information regarding the William F. Ryan Community Health Center, including but not limited to hours, fees, scheduling and canceling appointments, patient rights, and Board of Directors.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Collect and ensure all patient information is appropriately signed and scanned into the patients&rsquo; hub.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Assist the patient when necessary to change PCP by calling insurance plan.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Use appropriate equipment to capture patient photo when authorized by the patient.</span></span></p>\r\n\t</li>\r\n</ul>\r\n</div>\r\n\r\n<div>\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Update/recertify patient registration information, as necessary, or when patient reports a change, including but not limited to income, insurance, address, telephone, number of dependents, etc.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Refer patients to appropriate Ryan Health departments and community or social agencies as needed.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Check-out patients after booking all appointments as per provider instructions.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Ensure that telephone encounters are processed efficiently and appropriately.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Book and/or Status referral requests appropriately including but not limited to Diagnostic and procedure orders.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Schedule and status urgent/STAT/High Risk referrals as per procedure.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Review practitioner schedules and mark no-show appointments.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Verify patient address/telephone number for certified mail.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Consult with provider and/or authorized staff when provider&rsquo;s schedule must be overridden.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Pose as Greeter when assigned by Supervisor</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><em>Insurance Processing:</em></span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Verify detailed insurance information for all services provided at the Center, including but not limited to Commercial, MLTC and supplemental plans.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Screen and complete insurance applications for eligible patients</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Process payment plans/bills, when applicable, including but not limited to Itemized bills.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Process Utilization Thresholds.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Assist patients with insurance restrictions.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Maintain and update the insurance verification via electronic medical Record (EMR) system</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Update and maintain information per current procedure.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Attend trainings and webinars as assigned by Supervisor.</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><em>Referral Processing:</em></span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Ensure the appropriate Specialty Referral Form, if required, has been initiated and that all required information is provided; including the number of visits and expiration date of the referral.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Fax referral form and supporting documents (i.e. progress note, radiology reports, laboratory results) as attached by the practitioner, to Off-Site specialists via fax.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Obtain prior authorization for specialty visits, when required by the patient&rsquo;s insurance carrier.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Schedule appointments to the appropriate off-site specialist as per the practitioner&rsquo;s note, or patient&rsquo;s preference.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Document the specialty appointment date, time and location in the patient&rsquo;s Electronic Health Record (EHR)</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Maintain assigned referrals in accordance with the Network&rsquo;s referral management policy and procedure.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Process, monitor, and reconcile Urgent/STAT/High-Risk referrals.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Ensure appointments for Urgent/STAT/High-Risk referrals are scheduled in accordance with the timeframe specified in the Network&rsquo;s referral processing and tracking policy and procedure.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Monitor Urgent/STAT/High-Risk specialty appointments to verify patient attended the appointment.</span></span></p>\r\n\t</li>\r\n</ul>\r\n</div>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Obtain consultation reports from specialty providers in order to reconcile and address Urgent/STAT/High-Risk referrals.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Review monthly report of all Urgent/STAT/High-Risk referrals to track metrics related to the timeliness in which referrals are processed and addressed.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Responsible for maintaining and updating incoming referrals to ensure that all off-site appointments are scheduled.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">In the patient&rsquo;s EHR, document the status of off-site specialty appointments.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Contact the patient with appointment information, via the patient&rsquo;s preferred method of contact.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Print and mail completed referral form to patient.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Call the patient with appointment information when the appointment date is within five business days or less.</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><em>Other:</em></span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Review billing/global alerts before processing patients.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Immediately report any problems or unusual occurrences to supervisor.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Other duties and/or projects as assigned.</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"margin-left:41pt;margin-right:0in;\">&nbsp;</p>\r\n",
    "jobCategory": "Health Care",
    "salaryRange": "$26.93 - $28.49 Hourly",
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    "positionType": "Full Time",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Patient Services Representative\",\"identifier\":\"J0ZK75373452\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/D939597C523D563FE5E4056E52857B67/jobs/373452\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D939597C523D563FE5E4056E52857B67\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":26.93,\"maxValue\":28.49,\"unitText\":\"\"}},\"datePosted\":\"2026-05-19\",\"description\":\"Job DetailsLevel: EntryJob Location: Ryan Chelsea Clinton - New York, NY 10036Position Type: Full TimeEducation Level: High SchoolSalary Range: $26.93 - $28.49 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Health CarePosition Overview:\\r\\nThe Patient Services Representative is responsible for handling front office functions. This work is carried out in support of the mission and goals of Ryan Health.\\r\\n\\r\\n\\r\\nEssential Functions:\\r\\nPatient Processing:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tCheck in patient&rsquo;s visit and create same day visits when necessary.\\r\\n\\t\\r\\n\\t\\r\\n\\tCollect copays from insured patients and appropriate fees from uninsured patients, including any outstanding balances.\\r\\n\\t\\r\\n\\t\\r\\n\\tVerify insurance coverage using appropriate equipment, and bill patient&rsquo;s insurance for services.\\r\\n\\t\\r\\n\\t\\r\\n\\tDirect 3rd Party, private insured patients to Patient Accounts Department.\\r\\n\\t\\r\\n\\t\\r\\n\\tEnsure that referrals and authorization for Specialty services are obtained before processing patient&rsquo;s visit.\\r\\n\\t\\r\\n\\t\\r\\n\\tScreen patient for Sliding fee eligibility\\r\\n\\t\\r\\n\\t\\r\\n\\tInform eligible patients of assistance available for entitlements, including but not limited to Medicaid plans, Managed Care plans accepted at the Center, ADAP and refer them to appropriate staff.\\r\\n\\t\\r\\n\\t\\r\\n\\tBalance patient revenue collected for bank deposit.\\r\\n\\t\\r\\n\\t\\r\\n\\tOrient patients to services, procedures, and information regarding the William F. Ryan Community Health Center, including but not limited to hours, fees, scheduling and canceling appointments, patient rights, and Board of Directors.\\r\\n\\t\\r\\n\\t\\r\\n\\tCollect and ensure all patient information is appropriately signed and scanned into the patients&rsquo; hub.\\r\\n\\t\\r\\n\\t\\r\\n\\tAssist the patient when necessary to change PCP by calling insurance plan.\\r\\n\\t\\r\\n\\t\\r\\n\\tUse appropriate equipment to capture patient photo when authorized by the patient.\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tUpdate/recertify patient registration information, as necessary, or when patient reports a change, including but not limited to income, insurance, address, telephone, number of dependents, etc.\\r\\n\\t\\r\\n\\t\\r\\n\\tRefer patients to appropriate Ryan Health departments and community or social agencies as needed.\\r\\n\\t\\r\\n\\t\\r\\n\\tCheck-out patients after booking all appointments as per provider instructions.\\r\\n\\t\\r\\n\\t\\r\\n\\tEnsure that telephone encounters are processed efficiently and appropriately.\\r\\n\\t\\r\\n\\t\\r\\n\\tBook and/or Status referral requests appropriately including but not limited to Diagnostic and procedure orders.\\r\\n\\t\\r\\n\\t\\r\\n\\tSchedule and status urgent/STAT/High Risk referrals as per procedure.\\r\\n\\t\\r\\n\\t\\r\\n\\tReview practitioner schedules and mark no-show appointments.\\r\\n\\t\\r\\n\\t\\r\\n\\tVerify patient address/telephone number for certified mail.\\r\\n\\t\\r\\n\\t\\r\\n\\tConsult with provider and/or authorized staff when provider&rsquo;s schedule must be overridden.\\r\\n\\t\\r\\n\\t\\r\\n\\tPose as Greeter when assigned by Supervisor\\r\\n\\t\\r\\n\\r\\n\\r\\nInsurance Processing:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tVerify detailed insurance information for all services provided at the Center, including but not limited to Commercial, MLTC and supplemental plans.\\r\\n\\t\\r\\n\\t\\r\\n\\tScreen and complete insurance applications for eligible patients\\r\\n\\t\\r\\n\\t\\r\\n\\tProcess payment plans/bills, when applicable, including but not limited to Itemized bills.\\r\\n\\t\\r\\n\\t\\r\\n\\tProcess Utilization Thresholds.\\r\\n\\t\\r\\n\\t\\r\\n\\tAssist patients with insurance restrictions.\\r\\n\\t\\r\\n\\t\\r\\n\\tMaintain and update the insurance verification via electronic medical Record (EMR) system\\r\\n\\t\\r\\n\\t\\r\\n\\tUpdate and maintain information per current procedure.\\r\\n\\t\\r\\n\\t\\r\\n\\tAttend trainings and webinars as assigned by Supervisor.\\r\\n\\t\\r\\n\\r\\n\\r\\nReferral Processing:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tEnsure the appropriate Specialty Referral Form, if required, has been initiated and that all required information is provided; including the number of visits and expiration date of the referral.\\r\\n\\t\\r\\n\\t\\r\\n\\tFax referral form and supporting documents (i.e. progress note, radiology reports, laboratory results) as attached by the practitioner, to Off-Site specialists via fax.\\r\\n\\t\\r\\n\\t\\r\\n\\tObtain prior authorization for specialty visits, when required by the patient&rsquo;s insurance carrier.\\r\\n\\t\\r\\n\\t\\r\\n\\tSchedule appointments to the appropriate off-site specialist as per the practitioner&rsquo;s note, or patient&rsquo;s preference.\\r\\n\\t\\r\\n\\t\\r\\n\\tDocument the specialty appointment date, time and location in the patient&rsquo;s Electronic Health Record (EHR)\\r\\n\\t\\r\\n\\t\\r\\n\\tMaintain assigned referrals in accordance with the Network&rsquo;s referral management policy and procedure.\\r\\n\\t\\r\\n\\t\\r\\n\\tProcess, monitor, and reconcile Urgent/STAT/High-Risk referrals.\\r\\n\\t\\r\\n\\t\\r\\n\\tEnsure appointments for Urgent/STAT/High-Risk referrals are scheduled in accordance with the timeframe specified in the Network&rsquo;s referral processing and tracking policy and procedure.\\r\\n\\t\\r\\n\\t\\r\\n\\tMonitor Urgent/STAT/High-Risk specialty appointments to verify patient attended the appointment.\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tObtain consultation reports from specialty providers in order to reconcile and address Urgent/STAT/High-Risk referrals.\\r\\n\\t\\r\\n\\t\\r\\n\\tReview monthly report of all Urgent/STAT/High-Risk referrals to track metrics related to the timeliness in which referrals are processed and addressed.\\r\\n\\t\\r\\n\\t\\r\\n\\tResponsible for maintaining and updating incoming referrals to ensure that all off-site appointments are scheduled.\\r\\n\\t\\r\\n\\t\\r\\n\\tIn the patient&rsquo;s EHR, document the status of off-site specialty appointments.\\r\\n\\t\\r\\n\\t\\r\\n\\tContact the patient with appointment information, via the patient&rsquo;s preferred method of contact.\\r\\n\\t\\r\\n\\t\\r\\n\\tPrint and mail completed referral form to patient.\\r\\n\\t\\r\\n\\t\\r\\n\\tCall the patient with appointment information when the appointment date is within five business days or less.\\r\\n\\t\\r\\n\\r\\n\\r\\nOther:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tReview billing/global alerts before processing patients.\\r\\n\\t\\r\\n\\t\\r\\n\\tImmediately report any problems or unusual occurrences to supervisor.\\r\\n\\t\\r\\n\\t\\r\\n\\tOther duties and/or projects as assigned.\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\nQualifications\\r\\nMinimum Experience and Skills Required:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience in front office healthcare environment.\\r\\n\\t\\r\\n\\t\\r\\n\\tMust enjoy working with the public and be able to respect patient confidentiality.\\r\\n\\t\\r\\n\\t\\r\\n\\tWorking knowledge of Electronic Health Record systems.\\r\\n\\t\\r\\n\\t\\r\\n\\tExcellent communication and interpersonal skills.\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong customer service skills.\\r\\n\\t\\r\\n\\r\\n\\r\\nEducation, Licenses and/or Certifications Required:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHigh School Diploma or GED.\\r\\n\\t\\r\\n\\r\\n\\r\\nPreferred Qualifications:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience with eClinicalWorks electronic health record system.\\r\\n\\t\\r\\n\\t\\r\\n\\tExperience working in a community or human services agency.\\r\\n\\t\\r\\n\\t\\r\\n\\tBilingual English/Spanish.\\r\\n\\t\\r\\n\\r\\n\\r\\nCompetencies Required:\\r\\n\\r\\nCustomer Service:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProfessional, courteous and respectful attitude in dealing with patients.\\r\\n\\t\\r\\n\\t\\r\\n\\tDemonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served.\\r\\n\\t\\r\\n\\t\\r\\n\\tCommits to exceeding expectations of the patient.\\r\\n\\t\\r\\n\\r\\n\\r\\nCooperation/Teamwork\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tWorks well with others.\\r\\n\\t\\r\\n\\t\\r\\n\\tContributes input to improve outcomes.\\r\\n\\t\\r\\n\\t\\r\\n\\tAsks others for opinions and feedback; provides feedback in a tactful respectful way.\\r\\n\\t\\r\\n\\r\\n\\r\\nMinimal Training Time:\\r\\n\\r\\n90-day probationary period.\\r\\n\\r\\nWorking Conditions:\\r\\n\\r\\n\\r\\nPhysical Demands\\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\nWhile performing the duties of this job, the employee is frequently required to sit, stand, talk and hear.\\r\\n\\r\\nThe employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.\\r\\n\\r\\nSpecific vision abilities required by this job include close vision and the ability to adjust focus. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Environment\\r\\n\\r\\nThe work environment characteristics described here are representative of those an employee&nbsp;encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\nThe work is primarily in an ambulatory primary care setting which includes the unpredictability in behaviors of individuals and acute and chronic infectious diseases which may be contagious. Adequate preparation and precaution is necessary.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDisclaimer\\r\\n\\r\\nThe duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEqual Opportunity Employer\\r\\n\\r\\nRyan Health is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law.&nbsp; \\r\\n\",\"responsibilities\":\"Position Overview:\\r\\nThe Patient Services Representative is responsible for handling front office functions. This work is carried out in support of the mission and goals of Ryan Health.\\r\\n\\r\\n\\r\\nEssential Functions:\\r\\nPatient Processing:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tCheck in patient&rsquo;s visit and create same day visits when necessary.\\r\\n\\t\\r\\n\\t\\r\\n\\tCollect copays from insured patients and appropriate fees from uninsured patients, including any outstanding balances.\\r\\n\\t\\r\\n\\t\\r\\n\\tVerify insurance coverage using appropriate equipment, and bill patient&rsquo;s insurance for services.\\r\\n\\t\\r\\n\\t\\r\\n\\tDirect 3rd Party, private insured patients to Patient Accounts Department.\\r\\n\\t\\r\\n\\t\\r\\n\\tEnsure that referrals and authorization for Specialty services are obtained before processing patient&rsquo;s visit.\\r\\n\\t\\r\\n\\t\\r\\n\\tScreen patient for Sliding fee eligibility\\r\\n\\t\\r\\n\\t\\r\\n\\tInform eligible patients of assistance available for entitlements, including but not limited to Medicaid plans, Managed Care plans accepted at the Center, ADAP and refer them to appropriate staff.\\r\\n\\t\\r\\n\\t\\r\\n\\tBalance patient revenue collected for bank deposit.\\r\\n\\t\\r\\n\\t\\r\\n\\tOrient patients to services, procedures, and information regarding the William F. Ryan Community Health Center, including but not limited to hours, fees, scheduling and canceling appointments, patient rights, and Board of Directors.\\r\\n\\t\\r\\n\\t\\r\\n\\tCollect and ensure all patient information is appropriately signed and scanned into the patients&rsquo; hub.\\r\\n\\t\\r\\n\\t\\r\\n\\tAssist the patient when necessary to change PCP by calling insurance plan.\\r\\n\\t\\r\\n\\t\\r\\n\\tUse appropriate equipment to capture patient photo when authorized by the patient.\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tUpdate/recertify patient registration information, as necessary, or when patient reports a change, including but not limited to income, insurance, address, telephone, number of dependents, etc.\\r\\n\\t\\r\\n\\t\\r\\n\\tRefer patients to appropriate Ryan Health departments and community or social agencies as needed.\\r\\n\\t\\r\\n\\t\\r\\n\\tCheck-out patients after booking all appointments as per provider instructions.\\r\\n\\t\\r\\n\\t\\r\\n\\tEnsure that telephone encounters are processed efficiently and appropriately.\\r\\n\\t\\r\\n\\t\\r\\n\\tBook and/or Status referral requests appropriately including but not limited to Diagnostic and procedure orders.\\r\\n\\t\\r\\n\\t\\r\\n\\tSchedule and status urgent/STAT/High Risk referrals as per procedure.\\r\\n\\t\\r\\n\\t\\r\\n\\tReview practitioner schedules and mark no-show appointments.\\r\\n\\t\\r\\n\\t\\r\\n\\tVerify patient address/telephone number for certified mail.\\r\\n\\t\\r\\n\\t\\r\\n\\tConsult with provider and/or authorized staff when provider&rsquo;s schedule must be overridden.\\r\\n\\t\\r\\n\\t\\r\\n\\tPose as Greeter when assigned by Supervisor\\r\\n\\t\\r\\n\\r\\n\\r\\nInsurance Processing:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tVerify detailed insurance information for all services provided at the Center, including but not limited to Commercial, MLTC and supplemental plans.\\r\\n\\t\\r\\n\\t\\r\\n\\tScreen and complete insurance applications for eligible patients\\r\\n\\t\\r\\n\\t\\r\\n\\tProcess payment plans/bills, when applicable, including but not limited to Itemized bills.\\r\\n\\t\\r\\n\\t\\r\\n\\tProcess Utilization Thresholds.\\r\\n\\t\\r\\n\\t\\r\\n\\tAssist patients with insurance restrictions.\\r\\n\\t\\r\\n\\t\\r\\n\\tMaintain and update the insurance verification via electronic medical Record (EMR) system\\r\\n\\t\\r\\n\\t\\r\\n\\tUpdate and maintain information per current procedure.\\r\\n\\t\\r\\n\\t\\r\\n\\tAttend trainings and webinars as assigned by Supervisor.\\r\\n\\t\\r\\n\\r\\n\\r\\nReferral Processing:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tEnsure the appropriate Specialty Referral Form, if required, has been initiated and that all required information is provided; including the number of visits and expiration date of the referral.\\r\\n\\t\\r\\n\\t\\r\\n\\tFax referral form and supporting documents (i.e. progress note, radiology reports, laboratory results) as attached by the practitioner, to Off-Site specialists via fax.\\r\\n\\t\\r\\n\\t\\r\\n\\tObtain prior authorization for specialty visits, when required by the patient&rsquo;s insurance carrier.\\r\\n\\t\\r\\n\\t\\r\\n\\tSchedule appointments to the appropriate off-site specialist as per the practitioner&rsquo;s note, or patient&rsquo;s preference.\\r\\n\\t\\r\\n\\t\\r\\n\\tDocument the specialty appointment date, time and location in the patient&rsquo;s Electronic Health Record (EHR)\\r\\n\\t\\r\\n\\t\\r\\n\\tMaintain assigned referrals in accordance with the Network&rsquo;s referral management policy and procedure.\\r\\n\\t\\r\\n\\t\\r\\n\\tProcess, monitor, and reconcile Urgent/STAT/High-Risk referrals.\\r\\n\\t\\r\\n\\t\\r\\n\\tEnsure appointments for Urgent/STAT/High-Risk referrals are scheduled in accordance with the timeframe specified in the Network&rsquo;s referral processing and tracking policy and procedure.\\r\\n\\t\\r\\n\\t\\r\\n\\tMonitor Urgent/STAT/High-Risk specialty appointments to verify patient attended the appointment.\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tObtain consultation reports from specialty providers in order to reconcile and address Urgent/STAT/High-Risk referrals.\\r\\n\\t\\r\\n\\t\\r\\n\\tReview monthly report of all Urgent/STAT/High-Risk referrals to track metrics related to the timeliness in which referrals are processed and addressed.\\r\\n\\t\\r\\n\\t\\r\\n\\tResponsible for maintaining and updating incoming referrals to ensure that all off-site appointments are scheduled.\\r\\n\\t\\r\\n\\t\\r\\n\\tIn the patient&rsquo;s EHR, document the status of off-site specialty appointments.\\r\\n\\t\\r\\n\\t\\r\\n\\tContact the patient with appointment information, via the patient&rsquo;s preferred method of contact.\\r\\n\\t\\r\\n\\t\\r\\n\\tPrint and mail completed referral form to patient.\\r\\n\\t\\r\\n\\t\\r\\n\\tCall the patient with appointment information when the appointment date is within five business days or less.\\r\\n\\t\\r\\n\\r\\n\\r\\nOther:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tReview billing/global alerts before processing patients.\\r\\n\\t\\r\\n\\t\\r\\n\\tImmediately report any problems or unusual occurrences to supervisor.\\r\\n\\t\\r\\n\\t\\r\\n\\tOther duties and/or projects as assigned.\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"WILLIAM F RYAN COMMUNITY HEALTH CEN\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D939597C523D563FE5E4056E52857B67\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"645 10th Ave\",\"addressLocality\":\"New York\",\"addressRegion\":\"NY\",\"postalCode\":10036,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\nMinimum Experience and Skills Required:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience in front office healthcare environment.\\r\\n\\t\\r\\n\\t\\r\\n\\tMust enjoy working with the public and be able to respect patient confidentiality.\\r\\n\\t\\r\\n\\t\\r\\n\\tWorking knowledge of Electronic Health Record systems.\\r\\n\\t\\r\\n\\t\\r\\n\\tExcellent communication and interpersonal skills.\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong customer service skills.\\r\\n\\t\\r\\n\\r\\n\\r\\nEducation, Licenses and/or Certifications Required:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHigh School Diploma or GED.\\r\\n\\t\\r\\n\\r\\n\\r\\nPreferred Qualifications:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience with eClinicalWorks electronic health record system.\\r\\n\\t\\r\\n\\t\\r\\n\\tExperience working in a community or human services agency.\\r\\n\\t\\r\\n\\t\\r\\n\\tBilingual English/Spanish.\\r\\n\\t\\r\\n\\r\\n\\r\\nCompetencies Required:\\r\\n\\r\\nCustomer Service:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProfessional, courteous and respectful attitude in dealing with patients.\\r\\n\\t\\r\\n\\t\\r\\n\\tDemonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served.\\r\\n\\t\\r\\n\\t\\r\\n\\tCommits to exceeding expectations of the patient.\\r\\n\\t\\r\\n\\r\\n\\r\\nCooperation/Teamwork\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tWorks well with others.\\r\\n\\t\\r\\n\\t\\r\\n\\tContributes input to improve outcomes.\\r\\n\\t\\r\\n\\t\\r\\n\\tAsks others for opinions and feedback; provides feedback in a tactful respectful way.\\r\\n\\t\\r\\n\\r\\n\\r\\nMinimal Training Time:\\r\\n\\r\\n90-day probationary period.\\r\\n\\r\\nWorking Conditions:\\r\\n\\r\\n\\r\\nPhysical Demands\\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\nWhile performing the duties of this job, the employee is frequently required to sit, stand, talk and hear.\\r\\n\\r\\nThe employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.\\r\\n\\r\\nSpecific vision abilities required by this job include close vision and the ability to adjust focus. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Environment\\r\\n\\r\\nThe work environment characteristics described here are representative of those an employee&nbsp;encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\nThe work is primarily in an ambulatory primary care setting which includes the unpredictability in behaviors of individuals and acute and chronic infectious diseases which may be contagious. Adequate preparation and precaution is necessary.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDisclaimer\\r\\n\\r\\nThe duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEqual Opportunity Employer\\r\\n\\r\\nRyan Health is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law.&nbsp; \\r\\n\",\"experienceRequirements\":\"\\r\\nMinimum Experience and Skills Required:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience in front office healthcare environment.\\r\\n\\t\\r\\n\\t\\r\\n\\tMust enjoy working with the public and be able to respect patient confidentiality.\\r\\n\\t\\r\\n\\t\\r\\n\\tWorking knowledge of Electronic Health Record systems.\\r\\n\\t\\r\\n\\t\\r\\n\\tExcellent communication and interpersonal skills.\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong customer service skills.\\r\\n\\t\\r\\n\\r\\n\\r\\nEducation, Licenses and/or Certifications Required:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHigh School Diploma or GED.\\r\\n\\t\\r\\n\\r\\n\\r\\nPreferred Qualifications:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience with eClinicalWorks electronic health record system.\\r\\n\\t\\r\\n\\t\\r\\n\\tExperience working in a community or human services agency.\\r\\n\\t\\r\\n\\t\\r\\n\\tBilingual English/Spanish.\\r\\n\\t\\r\\n\\r\\n\\r\\nCompetencies Required:\\r\\n\\r\\nCustomer Service:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProfessional, courteous and respectful attitude in dealing with patients.\\r\\n\\t\\r\\n\\t\\r\\n\\tDemonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served.\\r\\n\\t\\r\\n\\t\\r\\n\\tCommits to exceeding expectations of the patient.\\r\\n\\t\\r\\n\\r\\n\\r\\nCooperation/Teamwork\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tWorks well with others.\\r\\n\\t\\r\\n\\t\\r\\n\\tContributes input to improve outcomes.\\r\\n\\t\\r\\n\\t\\r\\n\\tAsks others for opinions and feedback; provides feedback in a tactful respectful way.\\r\\n\\t\\r\\n\\r\\n\\r\\nMinimal Training Time:\\r\\n\\r\\n90-day probationary period.\\r\\n\\r\\nWorking Conditions:\\r\\n\\r\\n\\r\\nPhysical Demands\\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\nWhile performing the duties of this job, the employee is frequently required to sit, stand, talk and hear.\\r\\n\\r\\nThe employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.\\r\\n\\r\\nSpecific vision abilities required by this job include close vision and the ability to adjust focus. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Environment\\r\\n\\r\\nThe work environment characteristics described here are representative of those an employee&nbsp;encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\nThe work is primarily in an ambulatory primary care setting which includes the unpredictability in behaviors of individuals and acute and chronic infectious diseases which may be contagious. Adequate preparation and precaution is necessary.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDisclaimer\\r\\n\\r\\nThe duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEqual Opportunity Employer\\r\\n\\r\\nRyan Health is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law.&nbsp; \\r\\n\",\"industry\":\"Health Care\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"High School\"}",
    "applyAvailable": true,
    "educationLevel": "High School",
    "qualifications": "<div>\r\n<p style=\"margin-left:5pt;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong><u><u>Minimum Experience and Skills Required:</u></u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Experience in front office healthcare environment.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Must enjoy working with the public and be able to respect patient confidentiality.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Working knowledge of Electronic Health Record systems.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Excellent communication and interpersonal skills.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Strong customer service skills.</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong><u><u>Education, Licenses and/or Certifications Required:</u></u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">High School Diploma or GED.</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong><u><u>Preferred Qualifications:</u></u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Experience with eClinicalWorks electronic health record system.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Experience working in a community or human services agency.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Bilingual English/Spanish.</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong><u><u>Competencies Required:</u></u></strong></span></span></p>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Customer Service:</span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Professional, courteous and respectful attitude in dealing with patients.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Commits to exceeding expectations of the patient.</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Cooperation/Teamwork</span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Works well with others.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Contributes input to improve outcomes.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Asks others for opinions and feedback; provides feedback in a tactful respectful way.</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong><u><u>Minimal Training Time:</u></u></strong></span></span></p>\r\n\r\n<p style=\"margin-left:5pt;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">90-day probationary period.</span></span></p>\r\n\r\n<p style=\"margin-left: 5pt; margin-right: 0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong><u><u>Working Conditions:</u></u></strong></span></span></p>\r\n</div>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><u>Physical Demands</u></span></span></p>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></p>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">While performing the duties of this job, the employee is frequently required to sit, stand, talk and hear.</span></span></p>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">The employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.</span></span></p>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">Specific vision abilities required by this job include close vision and the ability to adjust focus. </span></span></p>\r\n\r\n<p style=\"margin-right:0in;\">&nbsp;</p>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><u>Work Environment</u></span></span></p>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">The work environment characteristics described here are representative of those an employee&nbsp;</span></span><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></p>\r\n\r\n<p style=\"margin-right:0in;text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">The work is primarily in an ambulatory primary care setting which includes the unpredictability in behaviors of individuals and acute and chronic infectious diseases which may be contagious. Adequate preparation and precaution is necessary.</span></span></p>\r\n\r\n<p style=\"margin-right:0in;text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"margin-right:0in;text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong><u><u>Disclaimer</u></u></strong></span></span></p>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\">The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared.</span></span></p>\r\n\r\n<p style=\"margin-right:0in;\">&nbsp;</p>\r\n\r\n<p style=\"margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', Times, serif;\"><strong><u><u>Equal Opportunity Employer</u></u></strong></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:11pt\"><span style=\"font-family:Aptos,sans-serif\"><i><span style=\"display:block;font-size:12px;\">Ryan Health is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law.</span>&nbsp; </i></span></span></p>\r\n",
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    "travelPercentage": "None",
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    "legalRevisionDate": {
      "date": "2020-10-15T19:49:19.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
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    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
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    "jobTitle": "Patient Services Representative",
    "postedOn": "",
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    "description": "Position Overview:\r\nThe Patient Services Representative is responsible for handling front office functions. This work is carried out in support of the...",
    "positionType": "Full Time"
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