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Home › Companies › 6824ac49 B57f 49f1 909a 60922624bf8d 19000101 000003 › Customer Service Relationship Coordinator - Toledo OH

Customer Service Relationship Coordinator - Toledo OH

6824ac49 B57f 49f1 909a 60922624bf8d 19000101 000003 · Ohio, Toledo, OH, US, Toledo, OH · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company6824ac49 B57f 49f1 909a 60922624bf8d 19000101 000003
TitleCustomer Service Relationship Coordinator - Toledo OH
Normalized title-
Department / team-
LocationOhio, OH, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-03 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 6824ac49 B57f 49f1 909a 60922624bf8d 19000101 000003.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Ohio.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company6824ac49 B57f 49f1 909a 60922624bf8d 19000101 000003
Sourced149a5ad-3369-4ec7-a726-c9d2e648c7dc
ATS providerADP Workforce Now Recruiting

Description

Customer Service Relationship Coordinator We’re looking for a relationship-driven professional to join our team as a Customer Service Relationship Coordinator . In this role, you’ll take ownership of customer payment accounts while building strong, trust-based relationships that support timely and successful collections. You’ll serve as a key connection point between our customers and sales team—guiding smooth payment processes, resolving billing concerns, and turning challenging situations into positive experiences. If you thrive on communication, problem-solving, and making a real impact on both customer satisfaction and business success, this is a great opportunity to shine. Primary Responsibilities Manage customer accounts and secure timely payments through proactive relationship building. Identify overdue accounts by reviewing financial reports and reaching out to customers with empathy and professionalism. Resolve payment issues and disputes by collaborating directly with customers and our internal sales team. Process customer credits and adjustments to ensure accurate billing and high customer satisfaction. Maintain detailed records of customer interactions, payment plans, and account statuses. Support the finance team by assisting with payment processing when needed. About You Strong customer service and active relationship-building skills. Effective communication and negotiation skills with a positive attitude. Skilled in problem-solving and finding win-win solutions for payment delays. Familiarity with office software including Microsoft Office. Proficiency in data entry and basic numerical calculations. Compensation and Benefits Competitive Hourly Rate Comprehensive Insurance Plans including Medical, Prescription, Dental, Vision, and Life Insurance Flexible Spending Account or Health Savings Account 401k with Company Match Paid Time Off - Vacation and Sick Work Schedule: Monday - Friday Employee Discount at Sofo's Italian Market

Full job record

Job IDb04bb91ed12ec4132f5467120c500fe9c0e8de10
Org IDf7432e32-3644-4a58-a5aa-86a8d282e040
Source IDd149a5ad-3369-4ec7-a726-c9d2e648c7dc
Board IDd149a5ad-3369-4ec7-a726-c9d2e648c7dc
Provideradp_workforcenow
Provider Job Key958536
TitleCustomer Service Relationship Coordinator - Toledo OH
Normalized Title—
Statusactive
Activeyes
Location TextOhio, Toledo, OH, US, Toledo, OH
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionOH
CityOhio
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6824ac49-b57f-49f1-909a-60922624bf8d&ccId=19000101_000003&lang=en_US&type=JS&jobId=958536&jwId=9201529861997_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6824ac49-b57f-49f1-909a-60922624bf8d&ccId=19000101_000003&lang=en_US&type=JS&jobId=958536&jwId=9201529861997_1
First Seen At2026-05-31 18:56:58Z
Last Seen At2026-06-06 13:27:55Z
Last Checked At2026-06-06 13:27:55Z
Last Changed At2026-06-06 13:27:55Z
Inactive At—
Source Posted At2026-06-03 17:13:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=6824ac49-b57f-49f1-909a-60922624bf8d|19000101_000003/date=2026-06-06/2026-06-06T13-27-55-059Z-cf9feb0f07682371f71d460229c924d4ea9b3976dfc902d24c6c17fe4c57614d.json
Event Fields
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  "active_status": "active"
}
Parsed Structured
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  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Cambria\",serif;margin-top:0in;margin-bottom:10.0pt;line-height:115%;' data-pasted=\"true\"><strong><span style='font-family:\"Tahoma\",sans-serif;'>Customer Service Relationship Coordinator</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Cambria\",serif;margin-top:0in;margin-bottom:10.0pt;line-height:115%;'><span style='font-family:\"Tahoma\",sans-serif;'>We&rsquo;re looking for a relationship-driven professional to join our team as a <strong><span style='font-family:\"Tahoma\",sans-serif;'>Customer Service Relationship Coordinator</span></strong>. In this role, you&rsquo;ll take ownership of customer payment accounts while building strong, trust-based relationships that support timely and successful collections.</span></p><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Cambria\",serif;margin-top:0in;margin-bottom:10.0pt;line-height:115%;'><span style='font-family:\"Tahoma\",sans-serif;'>You&rsquo;ll serve as a key connection point between our customers and sales team&mdash;guiding smooth payment processes, resolving billing concerns, and turning challenging situations into positive experiences. If you thrive on communication, problem-solving, and making a real impact on both customer satisfaction and business success, this is a great opportunity to shine.</span></p><h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;line-height:115%;font-size:17px;font-family:\"Calibri\",sans-serif;color:#4F81BD;font-weight:bold;'><span style='font-size:16px;line-height:115%;font-family:\"Tahoma\",sans-serif;color:windowtext;'>Primary Responsibilities</span></h2><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Cambria\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Manage customer accounts and secure timely payments through proactive relationship building.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Identify overdue accounts by reviewing financial reports and reaching out to customers with empathy and professionalism.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Resolve payment issues and disputes by collaborating directly with customers and our internal sales team.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Process customer credits and adjustments to ensure accurate billing and high customer satisfaction.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Maintain detailed records of customer interactions, payment plans, and account statuses.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Support the finance team by assisting with payment processing when needed.</span></li></ul></div><h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;line-height:115%;font-size:17px;font-family:\"Calibri\",sans-serif;color:#4F81BD;font-weight:bold;'><span style='font-size:16px;line-height:115%;font-family:\"Tahoma\",sans-serif;color:windowtext;'>About You</span></h2><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Cambria\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Strong customer service and active relationship-building skills.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Effective communication and negotiation skills with a positive attitude.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Skilled in problem-solving and finding win-win solutions for payment delays.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Familiarity with office software including Microsoft Office.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Proficiency in data entry and basic numerical calculations.</span></li></ul></div><h2 style='margin-top:10.0pt;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;line-height:115%;font-size:17px;font-family:\"Calibri\",sans-serif;color:#4F81BD;font-weight:bold;'><span style='font-size:16px;line-height:115%;font-family:\"Tahoma\",sans-serif;color:windowtext;'>Compensation and Benefits</span></h2><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Cambria\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Competitive Hourly Rate</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Comprehensive Insurance Plans including Medical, Prescription, Dental, Vision, and Life Insurance</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Flexible Spending Account or Health Savings Account</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>401k with Company Match</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Paid Time Off - Vacation and Sick</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Work Schedule: Monday - Friday</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family: initial;\"><span style='line-height:115%;font-family:\"Tahoma\",sans-serif;font-size:16px;'>Employee Discount at Sofo&#39;s Italian Market</span></li></ul></div></div></div></div>\n",
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GET https://api.bluedoor.sh/job-postings/v1/jobs/b04bb91ed12ec4132f5467120c500fe9c0e8de10?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/f7432e32-3644-4a58-a5aa-86a8d282e040JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/d149a5ad-3369-4ec7-a726-c9d2e648c7dcJSON
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