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Home › Companies › 653bb32e 82ed 4457 9681 E0b3bd19bb86 19000101 000001 › Guest Services Specialist - FULL TIME

Guest Services Specialist - FULL TIME

653bb32e 82ed 4457 9681 E0b3bd19bb86 19000101 000001 · Wayzata, MN, US, Wayzata, MN · Active · $17–$20 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company653bb32e 82ed 4457 9681 E0b3bd19bb86 19000101 000001
TitleGuest Services Specialist - FULL TIME
Normalized title-
Department / team-
LocationWayzata, MN, United States
Work model-
Employment typeFull Time
Salary$17–$20 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-27 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company653bb32e 82ed 4457 9681 E0b3bd19bb86 19000101 000001
Source050b9388-631d-4beb-b725-f386567b50ab
ATS providerADP Workforce Now Recruiting

Description

Pay is dependent upon direct guest service experience. At Juut Salonspa we believe in the power of Daymaking! As the collection of original Aveda salons employing some of the most highly regarded industry professionals, we have a 40-year history of impacting people, society, and the world at large. We use our vision and talent to generate confidence, invigorate clients, and make the world a happier place. You are supported by a team of professionals in our home office including marketing, education, human resources, and operations to assist in your career growth. We celebrate individuality and care about your livelihood as an artist. JUUT Salonspa is an inclusive environment. Summary: The primary responsibility of this position is to provide an elevated customer experience to all JUUT guests. The Guest Service Specialist performs Front Desk duties in accordance with Juut’s performance and service standards. Key accountabilities of this position include those tasks listed below combined with ensuring positive, uplifting experiences for all customers, being a resource to guests, artists, and spa, and upholding Juut’s Daymaker philosophy. Essential Duties and Responsibilities: Daymaking Know, believe in, and follow through of Company purpose, mission, values, beliefs, and guiding principles. We are Daymakers. Be a passionate expert: always continue to learn, serve guests consistently, and always maintain integrity. Make a genuine connection always be authentic, respectful, compassionate, and fully present. Inspire an encore: always go above and beyond to give each guest an unforgettable experience and maintain enthusiasm and confidence. Guest Interaction Greet guests upon arrival with a special welcome utilized for new or returning guests. Check-in guests, give salon tour to all new Juut guests and offer add on appointments available following guest’s scheduled appointment. Escort guest to waiting area, hang up coat if necessary, and offer beverage to all guests and Daymaker book to new guests. Perform confirmation calls to guests and offer add-on service during call. Check out guests by ringing service ticket, closing out sale of retail products and/or suggesting fitting products, prebooking next guest appointment, and performing proper goodbye. Answer incoming guest calls, book appointments with proper artist or therapist through matchmaking, capture guest data completely and accurately, offer add on appointments and up sell booked appointment. Make follow up calls to new guests within 24 hours of their visit to Juut. Retail Stock retail shelves as necessary when product is low, or retail product order is delivered. Clean retail shelves on regular basis. Responsible for all product knowledge, continuous product education, ability to answer product questions as a resource for the guest. Facilities Monitor and refill beverage station items, keep area clean and stocked. Organize magazines throughout salon to be in order and easily accessible to guests. Clean bathrooms and restock supplies and containers. Salon cleaning as determined by management. Other Knowledge of artists at salon location to include services provided, specialties, level etc. Ability to reschedule appointments, when necessary, block artist time in computer system, distribute gratuities. Handle cash to include bank deposits. Ability to work during opening and closing hours. Attend all training, education, and meetings/huddles as required. Assist with possible other duties as assigned. Must always remain professional in demeanor, communication, and dress (including following proper dress code with professional looking hair and makeup). Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Willingness to take initiative. Outstanding customer service and communication skills. Ability to multi-task in a fast-paced environment. Intermediate computer skills. Availability to work salon schedule –nights and weekends required. Ability to interact in a positive and productive manner while fostering a team-based environment. Education/Training/Experience: Education: High School Diploma or equivalent. One to five years of direct guest service experience. Experience in salon, cosmetics or like retail business preferred, but all Daymaking candidates are encouraged to apply. Physical Requirements: While performing the duties of this job, the employee will be required to: Walk, sit, bend and squat Talk and hear Grab, pull or bend items Lift and/or carry up to 10 lbs. View items at a close or distant range Stand for extended periods of time Working Conditions: Retail salon environment Note: Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a position. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. This document does not create an employment contract, implied or otherwise, other than as “at will” relationship. Pay is dependent upon direct guest service experience.

Full job record

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Org IDcc890ab5-faae-42e3-b20f-8b95484239e2
Source ID050b9388-631d-4beb-b725-f386567b50ab
Board ID050b9388-631d-4beb-b725-f386567b50ab
Provideradp_workforcenow
Provider Job Key574991
TitleGuest Services Specialist - FULL TIME
Normalized Title—
Statusactive
Activeyes
Location TextWayzata, MN, US, Wayzata, MN
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionMN
CityWayzata
Salary Raw16.50 To 20 (USD) Hourly
Salary Min16.5
Salary Max20
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=653bb32e-82ed-4457-9681-e0b3bd19bb86&ccId=19000101_000001&lang=en_US&type=JS&jobId=574991&jwId=9204128494049_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=653bb32e-82ed-4457-9681-e0b3bd19bb86&ccId=19000101_000001&lang=en_US&type=JS&jobId=574991&jwId=9204128494049_1
First Seen At2026-05-31 18:10:01Z
Last Seen At2026-06-06 12:12:03Z
Last Checked At2026-06-06 12:12:03Z
Last Changed At2026-06-06 12:12:03Z
Inactive At—
Source Posted At2026-05-27 14:59:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;' id=\"isPasted\"><strong><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Pay is dependent upon direct guest service experience.</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p id=\"isPasted\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">At Juut Salonspa we believe in the power of Daymaking! As the collection of original Aveda salons employing some of the most highly regarded industry professionals, we have a 40-year history of impacting people, society, and the world at large. We use our vision and talent to generate confidence, invigorate clients, and make the world a happier place. &nbsp;You are supported by a team of professionals in our home office including marketing, education, human resources, and operations to assist in your career growth. We celebrate individuality and care about your livelihood as an artist. JUUT Salonspa is an inclusive environment.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Summary:</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The primary responsibility of this position is to provide an elevated customer experience to all JUUT guests.</span><span style=\"font-size: 14px; font-family: arial, sans-serif;\">&nbsp;The Guest Service Specialist performs Front Desk duties in accordance with Juut&rsquo;s performance and service standards. Key accountabilities of this position include those tasks listed below combined with ensuring positive, uplifting experiences for all customers, being a resource to guests, artists, and spa, and upholding Juut&rsquo;s Daymaker philosophy.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Essential Duties and Responsibilities:</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Daymaking</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Know, believe in, and follow through of Company purpose, mission, values, beliefs, and guiding principles. We are Daymakers.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Be a passionate expert: always continue to learn, serve guests consistently, and always maintain integrity.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Make a genuine connection always be authentic, respectful, compassionate, and fully present.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Inspire an encore: always go above and beyond to give each guest an unforgettable experience and maintain enthusiasm and confidence.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Guest Interaction</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Greet guests upon arrival with a special welcome utilized for new or returning guests.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Check-in guests, give salon tour to all new Juut guests and offer add on appointments available following guest&rsquo;s scheduled appointment.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Escort guest to waiting area, hang up coat if necessary, and offer beverage to all guests and Daymaker book to new guests.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Perform confirmation calls to guests and offer add-on service during call.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Check out guests by ringing service ticket, closing out sale of retail products and/or suggesting fitting products, prebooking next guest appointment, and performing proper goodbye. &nbsp;</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Answer incoming guest calls, book appointments with proper artist or therapist through matchmaking, capture guest data completely and accurately, offer add on appointments and up sell booked appointment.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Make follow up calls to new guests within 24 hours of their visit to Juut.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Retail</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Stock retail shelves as necessary when product is low, or retail product order is delivered.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Clean retail shelves on regular basis.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Responsible for all product knowledge, continuous product education, ability to answer product questions as a resource for the guest. &nbsp;</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.5in;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Facilities</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Monitor and refill beverage station items, keep area clean and stocked.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Organize magazines throughout salon to be in order and easily accessible to guests.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Clean bathrooms and restock supplies and containers.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Salon cleaning as determined by management.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.5in;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Other</strong></span></p><ul style=\"list-style-type: disc;margin-left: -0.25in;\"><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Knowledge of artists at salon location to include services provided, specialties, level etc.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ability to reschedule appointments, when necessary, block artist time in computer system, distribute gratuities.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Handle cash to include bank deposits.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ability to work during opening and closing hours.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Attend all training, education, and meetings/huddles as required.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Assist with possible other duties as assigned.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Must always remain professional in demeanor, communication, and dress (including following proper dress code with professional looking hair and makeup).</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.25in;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Qualifications:</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. &nbsp;The requirements listed below are representative of the knowledge, skill, and/or ability required. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Willingness to take initiative.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Outstanding customer service and communication skills.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Ability to multi-task in a fast-paced environment.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Intermediate computer skills.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Availability to work salon schedule &ndash;nights and weekends required.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Ability to interact in a positive and productive manner while fostering a team-based environment.</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.25in;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Education/Training/Experience:</strong></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\">&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Education: High School Diploma or equivalent.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif; font-weight: bold;\"><strong>One to five years of direct guest service experience. Experience in salon, cosmetics or like retail business preferred, but all Daymaking candidates are encouraged to apply.</strong></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-left:.25in;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Physical Requirements:</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">While performing the duties of this job, the employee will be required to:</span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Walk, sit, bend and squat</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Talk and hear</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Grab, pull or bend items</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Lift and/or carry up to 10 lbs.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">View items at a close or distant range</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Stand for extended periods of time</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Working Conditions:</strong></span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Retail salon environment</li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:3.75pt;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><br>&nbsp;Note: Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a position. &nbsp;They reflect principal job elements essential for performing the job and evaluating performance. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. &nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-bottom:3.75pt;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><em>This document does not create an employment contract, implied or otherwise, other than as &ldquo;at will&rdquo; relationship.</em></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Pay is dependent upon direct guest service experience.</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size: 14px; font-family: arial, sans-serif;\">&nbsp;</span></strong></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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