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Community Outreach Liaison

CF617674A912A5595A88C26DB8AE6325 · Cary, NC 27513; 206 High House Road, Cary, NC, 27513, USA · Active · Paycom ATS

Job facts

FieldValue
CompanyCF617674A912A5595A88C26DB8AE6325
TitleCommunity Outreach Liaison
Normalized title-
Department / teamBusiness Development
LocationCary, NC, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-28 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Linked records

CompanyCF617674A912A5595A88C26DB8AE6325
Source0a7fb5ce-c8bb-42ef-936f-e16655daec79
ATS providerPaycom ATS

Description

Description Why You Will Love Working With Us! At Pasadena Villa Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions. Pasadena Villa Outpatient is a leading provider of mental health treatment services across the region. With multiple locations across the US, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide. Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, and Collaboration. We are committed to our team and our team is committed to our clients! Join our location in Raleigh, North Carolina — Located just minutes from Research Triangle Park, Pasadena Villa Outpatient Raleigh offers specialized music therapy led by a licensed music psychotherapist and professional cellist. We specialize in treating adults (18+) with a range of mental health conditions, including depression, anxiety, bipolar disorder, and personality disorders. Our compassionate, holistic approach integrates therapy to support mental, emotional, and social well-being. Providing outpatient care Monday through Friday, we offer exceptional benefits, development opportunities, professional training, and much more detailed below. Join our team! Be part of our amazing vision of changing lives empowering each client’s inherent strengths making a difference in countless lives, while being part of a larger nationwide network that is growing each day! What We Offer Collaborative environment dedicated to clinical excellence Multiple Career Development Pathways Company Supported Continuing Education & Certification Multiple Health Plan Design Options Available Flexible Dental & Vision Plan Options 100% Company Paid EAP Emotional Well-Being Support 100% Company Paid Critical Illness (with health enrollment plan) 100% Company Paid Life & ADD 401K with Company Match Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts Generous Team Member Referral Program Parental Leave Position Summary The Community Outreach Liaison connects clinical partners, clients, and families to appropriate clinical resources. The position serves as a liaison and partner to help educate communities, providers, clients, and families about mental health treatment services. The Community Outreach Liaison supports local admissions acting as a concierge welcoming incoming clients, families, and clinical partners to the facility. Essential Responsibilities Exemplifies our 5 Star Service to clients, team members, referents, and families. Collaborates with local and national leadership team members to identify and cultivate strong community partnerships, elevating the facility’s presence in the local market. Target follow-up meetings with all key referral sources ensuring internal and external obstacles to growth and retention are identified, minimized, and/or eliminated. Schedules and conducts tours with referral sources, clients, and families. Communicates various levels of care to potential clients, families, and referral sources. Guides clients and families toward appropriate treatment options, effectively highlighting the benefits of treatment at the Outpatient Center in relation to the client’s individual needs and circumstances. Obtains necessary information to quickly determine viability of potential admission, Resolves challenges posed by clients and families ambivalent about committing to necessary and beneficial treatment options, Empathically but prescriptively leading callers to the next step of deciding on admission, Determines the clinical and financial viability of potential admissions, Articulates the value and fit of facility programming to each potential client’s circumstances and needs. Utilizes appropriate bonding techniques to establish rapport, build relationships, and enhance customer service and support. Offers a high level of customer service and communication to referral sources, clients, and families. Partners with admissions decision-makers and stakeholders including client, family members, professional referral sources, facility administration, clinical leadership, admitting physicians and utilization review coordinators. Coordinates with the business office and Utilization Review to determine financing options for potential clients. Qualifications What We're Seeking Location: Must live in or around Raleigh, NC Education and Experience: Position prefers a bachelor’s degree, master’s degree preferred, and 2+ years of related experience in clinical admissions and business development in a healthcare setting, or an equivalent combination of education and experience. Pasadena Villa Outpatient provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.” ISJPOP

Full job record

Job IDaff8df758f2bbc4e6d8262fa9bc2cd5b12a6d19e
Org ID1d1ab7ec-6e6b-4f76-81e8-ca33d4ba688f
Source ID0a7fb5ce-c8bb-42ef-936f-e16655daec79
Board ID0a7fb5ce-c8bb-42ef-936f-e16655daec79
Providerpaycom
Provider Job Key314841
TitleCommunity Outreach Liaison
Normalized Title
Statusactive
Activeyes
Location TextCary, NC 27513; 206 High House Road, Cary, NC, 27513, USA
DepartmentBusiness Development
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNC
CityCary
Salary RawDescription Why You Will Love Working With Us! At Pasadena Villa Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions. Pasadena Villa Outpatient is a leading provider of mental health treatment services across the region. With multiple locations across the US, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide. Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, and Collaboration. We are committed to our team and our team is committed to our clients! Join our location in Raleigh, North Carolina — Located just minutes from Research Triangle Park, Pasadena Villa Outpatient Raleigh offers specialized music therapy led by a licensed music psychotherapist and professional cellist. We specialize in treating adults (18+) with a range of mental health conditions, including depression, anxiety, bipolar disorder, and personality disorders. Our compassionate, holistic approach integrates therapy to support mental, emotional, and social well-being. Providing outpatient care Monday through Friday, we offer exceptional benefits, development opportunities, professional training, and much more detailed below. Join our team! Be part of our amazing vision of changing lives empowering each client’s inherent strengths making a difference in countless lives, while being part of a larger nationwide network that is growing each day! What We Offer Collaborative environment dedicated to clinical excellence Multiple Career Development Pathways Company Supported Continuing Education & Certification Multiple Health Plan Design Options Available Flexible Dental & Vision Plan Options 100% Company Paid EAP Emotional Well-Being Support 100% Company Paid Critical Illness (with health enrollment plan) 100% Company Paid Life & ADD 401K with Company Match Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts Generous Team Member Referral Program Parental Leave Position Summary The Community Outreach Liaison connects clinical partners, clients, and families to appropriate clinical resources. The position serves as a liaison and partner to help educate communities, providers, clients, and families about mental health treatment services. The Community Outreach Liaison supports local admissions acting as a concierge welcoming incoming clients, families, and clinical partners to the facility. Essential Responsibilities Exemplifies our 5 Star Service to clients, team members, referents, and families. Collaborates with local and national leadership team members to identify and cultivate strong community partnerships, elevating the facility’s presence in the local market. Target follow-up meetings with all key referral sources ensuring internal and external obstacles to growth and retention are identified, minimized, and/or eliminated. Schedules and conducts tours with referral sources, clients, and families. Communicates various levels of care to potential clients, families, and referral sources. Guides clients and families toward appropriate treatment options, effectively highlighting the benefits of treatment at the Outpatient Center in relation to the client’s individual needs and circumstances. Obtains necessary information to quickly determine viability of potential admission, Resolves challenges posed by clients and families ambivalent about committing to necessary and beneficial treatment options, Empathically but prescriptively leading callers to the next step of deciding on admission, Determines the clinical and financial viability of potential admissions, Articulates the value and fit of facility programming to each potential client’s circumstances and needs. Utilizes appropriate bonding techniques to establish rapport, build relationships, and enhance customer service and support. Offers a high level of customer service and communication to referral sources, clients, and families. Partners with admissions decision-makers and stakeholders including client, family members, professional referral sources, facility administration, clinical leadership, admitting physicians and utilization review coordinators. Coordinates with the business office and Utilization Review to determine financing options for potential clients. Qualifications What We're Seeking Location: Must live in or around Raleigh, NC Education and Experience: Position prefers a bachelor’s degree, master’s degree preferred, and 2+ years of related experience in clinical admissions and business development in a healthcare setting, or an equivalent combination of education and experience. Pasadena Villa Outpatient provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.” ISJPOP
Salary Min
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Salary Currency
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Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=314841&clientkey=CF617674A912A5595A88C26DB8AE6325
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=314841&clientkey=CF617674A912A5595A88C26DB8AE6325
First Seen At2026-05-31 19:03:08Z
Last Seen At2026-06-06 18:59:37Z
Last Checked At2026-06-06 18:59:37Z
Last Changed At2026-05-31 19:03:08Z
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Source Posted At2026-05-28 00:00:00Z
Source Updated At
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Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains &ldquo;At-Will.&rdquo; \\r\\n\\r\\nISJPOP\\r\\n\",\"responsibilities\":\"Why You Will Love Working With Us!\\r\\n\\r\\nAt Pasadena Villa Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions. &nbsp;Pasadena Villa Outpatient is a leading provider of mental health treatment services across the region.&nbsp; With multiple locations across the US, we are on a mission to improve mental wellness in the communities we serve.&nbsp; We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide.\\r\\n\\r\\nOur team&rsquo;s foundation is client centered care and clinical excellence through our 5-star service commitment &ndash; Respect, Accountability, Integrity, Flexibility, and Collaboration.&nbsp; We are committed to our team and our team is committed to our clients!&nbsp;\\r\\n\\r\\nJoin our location in Raleigh, North Carolina &mdash; Located just minutes from Research Triangle Park, Pasadena Villa Outpatient Raleigh offers specialized music therapy led by a licensed music psychotherapist and professional cellist. We specialize in treating adults (18+) with a range of mental health conditions, including depression, anxiety, bipolar disorder, and personality disorders. Our compassionate, holistic approach integrates therapy to support mental, emotional, and social well-being.\\r\\n\\r\\nProviding outpatient care Monday through Friday, we offer exceptional benefits, development opportunities, professional training, and much more detailed below.\\r\\n\\r\\nJoin our team!&nbsp; Be part of our amazing vision of changing lives empowering each client&rsquo;s inherent strengths making a difference in countless lives, while being part of a larger nationwide network that is growing each day!\\r\\n\\r\\nWhat We Offer\\r\\n\\r\\n\\r\\n\\tCollaborative environment dedicated to clinical excellence\\r\\n\\t&nbsp;Multiple Career Development Pathways\\r\\n\\t&nbsp;Company Supported Continuing Education &amp; Certification\\r\\n\\t&nbsp;Multiple Health Plan Design Options Available\\r\\n\\t&nbsp;Flexible Dental &amp; Vision Plan Options\\r\\n\\t&nbsp;100% Company Paid EAP Emotional Well-Being Support\\r\\n\\t&nbsp;100% Company Paid Critical Illness (with health enrollment plan)\\r\\n\\t&nbsp;100% Company Paid Life &amp; ADD\\r\\n\\t&nbsp;401K with Company Match\\r\\n\\t&nbsp;Company-Sponsored HSA, FSA, &amp; DSA Tax Savings Accounts\\r\\n\\t&nbsp;Generous Team Member Referral Program\\r\\n\\t&nbsp;Parental Leave\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPosition Summary\\r\\n\\r\\nThe Community Outreach Liaison connects clinical partners, clients, and families to appropriate clinical resources. The position serves as a liaison and partner to help educate communities, providers, clients, and families about mental health treatment services. The Community Outreach Liaison supports local admissions acting as a concierge welcoming incoming clients, families, and clinical partners to the facility.\\r\\n\\r\\nEssential Responsibilities\\r\\n\\r\\n\\r\\n\\tExemplifies our 5 Star Service to clients, team members, referents, and families.\\r\\n\\tCollaborates with local and national leadership team members to identify and cultivate strong community partnerships, elevating the facility&rsquo;s presence in the local market.\\r\\n\\tTarget follow-up meetings with all key referral sources ensuring internal and external obstacles to growth and retention are identified, minimized, and/or eliminated.\\r\\n\\tSchedules and conducts tours with referral sources, clients, and families.\\r\\n\\tCommunicates various levels of care to potential clients, families, and referral sources.\\r\\n\\tGuides clients and families toward appropriate treatment options, effectively highlighting the benefits of treatment at the Outpatient Center in relation to the client&rsquo;s individual needs and circumstances.\\r\\n\\t\\r\\n\\t\\tObtains necessary information to quickly determine viability of potential admission,\\r\\n\\t\\tResolves challenges posed by clients and families ambivalent about committing to necessary and beneficial treatment options,\\r\\n\\t\\tEmpathically but prescriptively leading callers to the next step of deciding on admission,\\r\\n\\t\\tDetermines the clinical and financial viability of potential admissions,\\r\\n\\t\\tArticulates the value and fit of facility programming to each potential client&rsquo;s circumstances and needs.\\r\\n\\t\\r\\n\\t\\r\\n\\tUtilizes appropriate bonding techniques to establish rapport, build relationships, and enhance customer service and support.\\r\\n\\tOffers a high level of customer service and communication to referral sources, clients, and families.\\r\\n\\tPartners with admissions decision-makers and stakeholders including client, family members, professional referral sources, facility administration, clinical leadership, admitting physicians and utilization review coordinators.\\r\\n\\tCoordinates with the business office and Utilization Review to determine financing options for potential clients.\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ODYSSEY BEHAVIORAL GROUP\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=CF617674A912A5595A88C26DB8AE6325\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"206 High House Road\",\"addressLocality\":\"Cary\",\"addressRegion\":\"NC\",\"postalCode\":27513,\"addressCountry\":\"USA\"}},\"qualifications\":\"What We&#39;re Seeking\\r\\n\\r\\nLocation: \\r\\n\\r\\nMust live in or around Raleigh, NC&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation and Experience:\\r\\n\\r\\nPosition prefers a bachelor&rsquo;s degree, master&rsquo;s degree preferred, and 2+ years of related experience in clinical admissions and business development in a healthcare setting, or an equivalent combination of education and experience.\\r\\n\\r\\nPasadena Villa Outpatient provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains &ldquo;At-Will.&rdquo; \\r\\n\\r\\nISJPOP\\r\\n\",\"experienceRequirements\":\"What We&#39;re Seeking\\r\\n\\r\\nLocation: \\r\\n\\r\\nMust live in or around Raleigh, NC&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation and Experience:\\r\\n\\r\\nPosition prefers a bachelor&rsquo;s degree, master&rsquo;s degree preferred, and 2+ years of related experience in clinical admissions and business development in a healthcare setting, or an equivalent combination of education and experience.\\r\\n\\r\\nPasadena Villa Outpatient provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains &ldquo;At-Will.&rdquo; \\r\\n\\r\\nISJPOP\\r\\n\",\"industry\":\"Business Development\",\"validThrough\":\"2026-08-28\",\"educationRequirements\":\"4 Year Degree\"}",
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    "qualifications": "<p><u><strong>What We&#39;re Seeking</strong></u></p>\r\n\r\n<p><strong>Location: </strong></p>\r\n\r\n<p>Must live in or around Raleigh, NC&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><strong>Education and Experience:</strong></p>\r\n\r\n<p>Position prefers a bachelor&rsquo;s degree, master&rsquo;s degree preferred, and 2+ years of related experience in clinical admissions and business development in a healthcare setting, or an equivalent combination of education and experience.</p>\r\n\r\n<p><span style=\"display:block;font-size:10px;\"><em>Pasadena Villa Outpatient provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains &ldquo;At-Will.&rdquo; </em></span></p>\r\n\r\n<p><span style=\"color:#ffffff;\">ISJPOP</span></p>\r\n",
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