Transcon Agent

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  "name": "Transcon Agent",
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          "text": "<p>Scope of Position:&#xa0;Maintains a heightened level of service to our customers through efficient timely execution of daily operations and data integrity while exhibiting Expeditors’ culture.&#xa0;</p><p><strong>KEY RESPONSIBILITIES:</strong></p><ul><li>Ensure smooth and timely shipment process flow</li><li>Ensure accurate and timely data entry into our operational system based on defined metrics</li><li>Track and trace shipments</li><li>Provide proactive and clear communication to internal and external customers</li><li>Ensure accurate and timely client billing, including dispute resolution</li><li>Understand customer expectation to ensure all the elements of the SOP and KPI’s are met</li><li>Ensure compliance to company policies and external regulations</li><li>Complete cross training in order to support team coverage&#xa0;</li><li>Professionally represent Expeditors to our customers, service providers, and government agencies</li></ul><p><strong>Billing &amp; Accounting</strong></p><ul><li>Review files and complete billing with accuracy and timeliness</li><li>Review invoices and send charges</li><li>Manage destination charges and special billing procedures (e.g., White Glove)</li><li>Post financial transactions promptly</li><li>Monitor accounting and billing reports</li><li>Ensure files are settled and closed out properly</li><li>Maintain <strong>clean, auditable financial records</strong></li></ul><p><strong>Financial Control &amp; Compliance</strong></p><ul><li>Ensure billing meets internal billing standards and KPIs</li><li>Support audit readiness through proper documentation and accuracy</li><li>Monitor service provider billing sheets</li><li>Escalate billing discrepancies and exceptions</li></ul><p><strong>EXPECTATIONS :</strong></p><ul><li>Continually identify areas to improve efficiency</li><li>Embrace and adopt technology to optimize their ability to complete their work</li><li>Achieve standard of 52 hours training per year, including all mandatory trainings</li><li>Drive and develop customer relationship in order to exceed their expectations</li><li>Have a sense of urgency, be willing to help by offering solutions</li></ul><p><strong>Local Applicants ONLY</strong></p>",
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          "text": "<ul><li>Fully proficient with various software applications (mainframe systems)&#xa0;</li><li>10-key by touch&#xa0;</li><li>Displayed ability to work independently with minimal supervision&#xa0;</li><li>Ability to identify opportunities for improvement, suggest such opportunity to management and develop the procedure necessary to implement&#xa0;</li><li>Functions efficiently in a high stress environment&#xa0;</li><li>Willing to work overtime&#xa0;</li><li>An intimate understanding of Export Compliance&#xa0;&#xa0;</li><li>Certifications including: Certified Export Clearance Specialist, Dangerous Goods – Ground and Air, IATA/FIATA, Export Compliance Specialist, Customs Broker, Sales Certification, Transition and Implementation&#xa0;</li></ul><p>Reporting Structure:&#xa0;</p><ul><li>Transcon Lead Agent, Transcon Supervisor, Transcon Manger&#xa0;</li></ul>",
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          "text": "<p>“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder</p><p>We take care of our employees, and they take care of our customers!</p><p>Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.</p><p>Our Mission</p><p>We recruit, train, and retain the very best logistics and technical experts the world over.&#xa0;<strong>We love to promote from within</strong>&#xa0;- more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!</p><p><a href=\"http://www.expeditors.com/\" rel=\"noopener noreferrer\">www.expeditors.com</a></p>",
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          "text": "<p>Expected Hourly Range: $22.00 – $30.00&#xa0;</p><p>Expeditors offers excellent benefits:</p><ul><li>Paid Vacation (first year prorated based off month of hire then eligible for 15 days)</li><li>Holidays (10)</li><li>Flexible Days (2)</li><li>Paid&#xa0;Sick Time&#xa0;(accrual rate of 1 hour of sick time per 30 hours paid)</li><li>401(k) Retirement Savings Plan with employer match</li><li>Employee Stock Purchase Plan (ESPP)</li><li>Medical, Prescription Drug, Dental &amp; Vision Coverage</li><li>Health Savings Account (HSA)</li><li>Life and Disability Insurance</li><li>Paid Parental Leave (additional eligibility criteria)</li><li>Dependent Care Flexible Spending Account (DC FSA)</li><li>Commuter Benefit</li><li>Employee Assistance Program (EAP)</li><li>Learning &amp; Development Program</li><li>Educational Assistance and Reimbursement</li></ul><p>All your information will be kept confidential according to EEO Guidelines.</p><p>May be eligible for bonus following first year of continuous employment in position.</p>",
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