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Digital Banking Call Center Representative

11609411 C701 42ea 9d7e 101b41241efa 507800823 4926 · MAIN OFFICE, Evansville, IN, US, Evansville, IN · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company11609411 C701 42ea 9d7e 101b41241efa 507800823 4926
TitleDigital Banking Call Center Representative
Normalized title-
Department / team-
LocationMAIN, IN, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-05 / 2026-06-06
Changed / last seen2026-06-19 / 2026-06-19

Related slices

PageWhat it containsOpen
Company jobsActive postings from 11609411 C701 42ea 9d7e 101b41241efa 507800823 4926.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in MAIN.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company11609411 C701 42ea 9d7e 101b41241efa 507800823 4926
Source2470c771-dfbd-4fad-85c9-eb2526a733cc
ATS providerADP Workforce Now Recruiting

Description

Liberty FCU, a full-service credit union, is currently seeking a Digital Banking Call Center R epresentative with excellent interpersonal and organizational skills to join the credit union team. Experience working in customer service is required and financial institution experience is preferred. The candidate will be scheduled for approximately a 40-hour work week to include Saturdays on a rotating basis. If interested, please proceed by clicking Apply. Duties and responsibilities include but are not limited to: Participate in the Digital Banking phone chat and email contact rotation while providing exceptional service to members. Perform online and mobile banking duties for both the consumer and business banking platform. Monitor, perform daily tasks, and assist members with various electronic services including but not limited to: Popmoney and External Transfers Remote Deposit Capture Money Management EStatements Online Account Opening Purchase Rewards Apple Pay/Samsung Pay Online Payment Service Serve as back up to the Contact Call Center rotation and answer general account questions. Assist members with questions or problems concerning ATM, debit, credit, and Reloadable Cards. Provide information related to field of membership requirements as well as the types of LFCU accounts and the benefits of each. Gain an understanding of possible scams and fraudulent activity and use that knowledge to prevent fraud. Balance loan payments made by check, and debit card at the end of each night. Benefits and Compensation: Incentive opportunities Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

Full job record

Job IDaf77ea9644c18706221219d61b1c1e53b40135b5
Org IDc877dd09-fe13-4a86-8026-ff8a6addb7dd
Source ID2470c771-dfbd-4fad-85c9-eb2526a733cc
Board ID2470c771-dfbd-4fad-85c9-eb2526a733cc
Provideradp_workforcenow
Provider Job Key630607
TitleDigital Banking Call Center Representative
Normalized Title—
Statusactive
Activeyes
Location TextMAIN OFFICE, Evansville, IN, US, Evansville, IN
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionIN
CityMAIN
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=11609411-c701-42ea-9d7e-101b41241efa&ccId=507800823_4926&lang=en_US&type=JS&jobId=630607&jwId=9201193198381_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=11609411-c701-42ea-9d7e-101b41241efa&ccId=507800823_4926&lang=en_US&type=JS&jobId=630607&jwId=9201193198381_1
First Seen At2026-06-06 13:14:55Z
Last Seen At2026-06-19 13:35:29Z
Last Checked At2026-06-19 13:35:29Z
Last Changed At2026-06-19 13:35:29Z
Inactive At—
Source Posted At2026-06-05 21:56:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=11609411-c701-42ea-9d7e-101b41241efa|507800823_4926/date=2026-06-19/2026-06-19T13-35-26-200Z-2095cb4595527e7f58b69f1b90188aeea209dfad8ac60dd5ae4a7cf596d0f0e9.json
Event Fields
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  "active_status": "active"
}
Parsed Structured
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    "countries": [
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  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}
Extensions
{}
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <span style=\"font-size: 12px; font-family: arial, sans-serif; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0);\">Liberty FCU, a full-service credit union, is currently seeking a&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 12px; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0);\"><strong style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 12px;\"><u>Digital Banking Call Center&nbsp;</u></strong><strong style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 12px;\"><ins><u><strong>R</strong></u>epresentative</ins></strong></span><span style=\"font-size: 12px; font-family: arial, sans-serif; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0);\">&nbsp;with excellent interpersonal and organizational skills to join the credit union team. Experience working in customer service is required and financial institution experience is preferred. The candidate will be scheduled for approximately a 40-hour work week to include Saturdays on a rotating basis. If interested, please proceed by clicking Apply.</span><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\">&nbsp;&nbsp;<br><br></span><p style=\"margin-left:0in;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 12px; font-family: arial, sans-serif;\">Duties and responsibilities include but are not limited to:</span><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\">&nbsp; &nbsp;</span></p><ul><li dir=\"auto\" style=\"margin-left: 0in; font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\">Participate in the Digital Banking phone chat and email contact rotation while providing exceptional service to members.</span> &nbsp;</li><li dir=\"auto\" style=\"margin-left: 0in; font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\">Perform online and mobile banking duties for both the consumer and business banking platform.</span> &nbsp;</li><li dir=\"auto\" style=\"margin-left: 0in; font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\">Monitor, perform daily tasks, and assist members with various electronic services including but not limited to:</span>&nbsp; &nbsp;<ul style=\"font-family: initial; color: initial; font-size: initial;\"><li dir=\"auto\" style=\"margin-left: 0in; font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\">Popmoney and External Transfers</span> &nbsp;</li><li dir=\"auto\" style=\"margin-left: 0in; font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\">Remote Deposit Capture</span> &nbsp;</li><li dir=\"auto\" style=\"margin-left: 0in; font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\">Money Management</span> &nbsp;</li><li dir=\"auto\" style=\"margin-left: 0in; font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\">EStatements</span> &nbsp;</li><li dir=\"auto\" style=\"margin-left: 0in; font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\">Online Account Opening</span> &nbsp;</li><li dir=\"auto\" style=\"margin-left: 0in; font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\">Purchase Rewards</span> &nbsp;</li><li dir=\"auto\" style=\"margin-left: 0in; font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\">Apple Pay/Samsung Pay</span> &nbsp;</li><li dir=\"auto\" style=\"margin-left: 0in; font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\">Online Payment Service</span>&nbsp; &nbsp;</li></ul></li><li dir=\"auto\" style=\"margin-left: 0in; font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\">Serve as back up to the Contact Call Center rotation and answer general account questions.</span> &nbsp;</li><li dir=\"auto\" style=\"margin-left: 0in; font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\">Assist members with questions or problems concerning ATM, debit, credit, and Reloadable Cards.</span> &nbsp;</li><li dir=\"auto\" style=\"margin-left: 0in; font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\">Provide information related to field of membership requirements as well as the types of LFCU accounts and the benefits of each.</span> &nbsp;</li><li dir=\"auto\" style=\"margin-left: 0in; color: rgb(0, 0, 0);\"><span style=\"background-color: rgb(255, 255, 255); font-size: 12px;\">Gain an understanding of possible scams and fraudulent activity and use that knowledge to prevent fraud.</span><span style=\"font-size: 12px;\">&nbsp;&nbsp;</span></li><li dir=\"auto\" style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\"><span style=\"background-color: white;\">Balance loan payments made by check, and debit card at the end of each night.</span> &nbsp;</li></ul><span id=\"isPasted\" style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Benefits and Compensation:</span><ul type=\"disc\"><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Incentive opportunities&nbsp;</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Paid Holidays</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Paid Time Off (Vacation, Sick and Personal Days)</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Medical, Dental and Vision Insurance</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">401(k) retirement program with matching funds</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance</li><li style=\"font-size: 12px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Tuition Reimbursement Program</li></ul><p style=\"margin-left:0in;\"><span style=\"color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 12px; font-family: arial, sans-serif;\"><em>Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.</em></span><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 12px;\">&nbsp;&nbsp;</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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