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IT Support Specialist

92481e3d 1d54 434b 9911 28960b90c895 19000101 000001 · Aurora, ON, CA, Aurora, ON · Hybrid · Active · CAD 40,000–CAD 50,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company92481e3d 1d54 434b 9911 28960b90c895 19000101 000001
TitleIT Support Specialist
Normalized title-
Department / team-
LocationAurora, ON, Canada
Work modelHybrid / Hybrid
Employment typeFull Time
SalaryCAD 40,000–CAD 50,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-29 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 92481e3d 1d54 434b 9911 28960b90c895 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Aurora.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company92481e3d 1d54 434b 9911 28960b90c895 19000101 000001
Source940ae98e-4b75-4ac4-a4bb-26d15357bb70
ATS providerADP Workforce Now Recruiting

Description

The IT Support Specialist serves as the first point of contact for all IT-related support requests, providing timely and effective technical assistance to internal users. This role is responsible for diagnosing and resolving hardware, software, network, and account-related issues, while ensuring a high level of customer satisfaction. This role supports the end user’s productivity, maintaining IT systems and contributing to the overall stability and security of the organization. Duties and Responsibilities: Serve as the primary point of contact for all IT support requests Triage, troubleshoot, and resolve technical issues related to hardware, software, networking, and user access Accurately document incidents, resolutions, and processes within IT service management systems Troubleshoot and resolve issues involving desktops, laptops, mobile devices, printers, and peripherals Manage the deployment and upkeep of company assets while maintaining accurate inventory records, asset tracking, and thorough documentation. Manage user accounts, permissions, and security groups in Microsoft 365, Active Directory, and related systems Working Conditions/Physical Demands: Hybrid environment, requiring at least one day in office per week Ability to be part of a rotating afterhours on-call schedule Ability to lift and move equipment (typically up to 30–50 lbs) Occasional exposure to noise, dust, or varying temperatures in equipment areas Use of tools for hardware installation and repair Travel approximately 10% of the time Education/Experience: 1 Year Experience in a help desk or related role preferred Strong analytical and critical thinking skills End-User focused mindset with the ability to communicate effectively with fellow team members and other users within the organization Strong knowledge or experience with Windows and Microsoft 365 products, Azure, Active Directory, ITSM and MDM platforms. Olameter is one of the largest meter servicing companies in North America providing services to over 300 different utility companies . Olameter is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state/provincial, or local laws. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please contact us at 1-800-903-7003. If you want to take the next step in your career, we encourage you to apply today #INDLCA

Full job record

Job IDaf67a5a236ff71cb09594c728919089151cd093d
Org ID2c0a28b4-469b-446d-ba3b-bf08f52dc293
Source ID940ae98e-4b75-4ac4-a4bb-26d15357bb70
Board ID940ae98e-4b75-4ac4-a4bb-26d15357bb70
Provideradp_workforcenow
Provider Job Key957365
TitleIT Support Specialist
Normalized Title—
Statusactive
Activeyes
Location TextAurora, ON, CA, Aurora, ON
Department—
Team—
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryCanada
RegionON
CityAurora
Salary Raw40000.00 To 50000.00 (CAD) Annually
Salary Min40,000
Salary Max50,000
Salary CurrencyCAD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=92481e3d-1d54-434b-9911-28960b90c895&ccId=19000101_000001&lang=en_US&type=JS&jobId=957365&jwId=9201538114512_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=92481e3d-1d54-434b-9911-28960b90c895&ccId=19000101_000001&lang=en_US&type=JS&jobId=957365&jwId=9201538114512_1
First Seen At2026-05-31 20:43:45Z
Last Seen At2026-06-06 13:08:54Z
Last Checked At2026-06-06 13:08:54Z
Last Changed At2026-06-06 13:08:54Z
Inactive At—
Source Posted At2026-05-29 20:51:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=92481e3d-1d54-434b-9911-28960b90c895|19000101_000001/date=2026-06-06/2026-06-06T13-08-53-495Z-87f241c670ad583ceb2915cc909f19a6f55cbe2ad22b047af1c436894c76d936.json
Event Fields
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}
Parsed Structured
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  "remote_policy": "hybrid",
  "salary_period": "year",
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}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p id=\"isPasted\">The<strong>&nbsp;IT Support Specialist&nbsp;</strong>serves as the first point of contact for all IT-related support requests, providing timely and effective technical assistance to internal users. This role is responsible for diagnosing and resolving hardware, software, network, and account-related issues, while ensuring a high level of customer satisfaction. This role supports the end user&rsquo;s productivity, maintaining IT systems and contributing to the overall stability and security of the organization.</p><p><strong>Duties and Responsibilities:</strong></p><ul type=\"disc\"><li><div style=\"margin-left:0cm;\" data-pasted=\"true\"><p>Serve as the primary point of contact for all IT support requests</p></div></li><li><div><p>Triage, troubleshoot, and resolve technical issues related to hardware, software, networking, and user access</p></div></li><li><div><p>Accurately document incidents, resolutions, and processes within IT service management systems</p></div></li><li><div><p>Troubleshoot and resolve issues involving desktops, laptops, mobile devices, printers, and peripherals</p></div></li><li><div><p>Manage the deployment and upkeep of company assets while maintaining accurate inventory records, asset tracking, and thorough documentation.</p></div></li><li><div style=\"margin-left:0cm;\" data-pasted=\"true\"><p>Manage user accounts, permissions, and security groups in Microsoft 365, Active Directory, and related systems</p></div></li></ul><p><strong>Working Conditions/Physical Demands:</strong></p><div style=\"margin-left:0cm;\" data-pasted=\"true\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0cm;\">Hybrid environment, requiring at least one day in office per week</li><li style=\"margin-left:0cm;\">Ability to be part of a rotating afterhours on-call schedule</li><li style=\"margin-left:0cm;\">Ability to lift and move equipment (typically up to 30&ndash;50 lbs)</li><li style=\"margin-left:0cm;\">Occasional exposure to noise, dust, or varying temperatures in equipment areas</li><li style=\"margin-left:0cm;\">Use of tools for hardware installation and repair</li><li style=\"margin-left:0cm;\">Travel approximately 10% of the time</li></ul></div><p><strong>Education/Experience:</strong></p><div style=\"margin-left:0cm;\" data-pasted=\"true\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0cm;\">1 Year Experience in a help desk or related role preferred</li><li style=\"margin-left:0cm;\">Strong analytical and critical thinking skills</li><li style=\"margin-left:0cm;\">End-User focused mindset with the ability to communicate effectively with fellow team members and other users within the organization</li><li style=\"margin-left:0cm;\">Strong knowledge or experience with Windows and Microsoft 365 products, Azure, Active Directory, ITSM and MDM platforms.</li></ul></div></div><p style='margin: 0px 0px 10px; line-height: 1.5; box-sizing: border-box; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; padding: 0px; font-size: 14px; color: rgb(45, 45, 45); background-color: rgb(255, 255, 255);' id=\"isPasted\"><span data-teams=\"true\" data-pasted=\"true\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Olameter is one of the largest meter servicing companies in North America providing services to over 300 different utility companies</span><span style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;'>.&nbsp;</span></p><p style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><span style=\"box-sizing: border-box; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Olameter is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state/provincial, or local laws.</span></p><span style=\"box-sizing: border-box; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; background-color: rgb(255, 255, 255); font-family: arial, sans-serif;\">If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please contact us at 1-800-903-7003.</span><span style=\"box-sizing: border-box; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: arial, sans-serif; font-size: 14px;\"><br style=\"box-sizing: border-box;\"><br style=\"box-sizing: border-box;\"></span><p style=\"margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: sans-serif; background-color: rgb(255, 255, 255);\"><span style=\"box-sizing: border-box; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">If you want to take the next step in your career, we encourage you to apply today</span> #INDLCA</p></div></div></div></div></div></div></div></div></div></div>\n",
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