Account Representative

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    "datePosted": "2026-02-05",
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    "description": "<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt; font-weight: bold\">Summary </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Pivot seeks an Account Representative to join our team ahead of the 2026 election cycle. This is a fully remote position in our Client Services Department. </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Account Representatives are highly organized, skilled proofreaders, and have a strong eye for detail. You know how to get the work done well and on time for our clients. Ideal candidates are committed to democratic politics and to achieving results in a fast-paced, collaborative environment.</span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">  </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">The Client Services staff work closely with Pivot’s Creative, Production and Targeting teams to develop unique direct mail strategies for our clients. Each member of our team brings diverse perspectives and unique expertise to make an impact in democratic campaigns and organizations across the country.   </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">This is a <span style=\"text-decoration: underline\">full-time, temporary position through Election Day 2026</span> with competitive salary and excellent benefits. The nature of our business requires long hours during the election cycle, and we expect all staff to be flexible in this area. Weekend and evening work will be required. However, Pivot works to ensure all staff maintain a healthy work/life balance. </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Applications are reviewed on a rolling basis. The anticipated start date for this role is June 2026. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt; font-weight: bold\">Responsibilities  </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Assist senior-level staff in coordinating advertising campaigns for clients.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Provide extensive proofreading support.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Drive internal processes at Pivot, ensuring highly detailed information is shared and maintain with exceptional levels of accuracy.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Proactively recommend new quality control processes.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Collect and evaluate election information and program materials for accuracy.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Submit and track edits for mail pieces.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\">Collaborate with staff across departments to meet deadlines</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt; font-weight: bold\">Qualifications  </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">What you bring to the team: </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Minimum of 2+ years (or 2 full cycles) experience with politics, organizing, advocacy, or labor unions; this may include internships, volunteer roles, and other relevant experiences.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Highly organized, self-motivated, and detail oriented.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Strong verbal and written communication skills; editing and proofreading are essential.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Ability to develop, adhere to, and communicate reasonable timelines.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Commitment to racial equity, social justice, and democratic causes.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Proven experience managing deadlines in a fast-paced, collaborative environment.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Proficiency in Excel with a working knowledge of Microsoft Office Suite.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Special consideration will be given to candidates who also demonstrate:  </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Previous direct mail experience. </span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Spanish fluency.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Ability to work west coast hours.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">We understand that no applicant will meet 100% of the above qualifications. If you are interested in the role and believe you have the right skill set, we want to hear from you. </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Applicants located in or able to work from a state where Pivot is registered as an employer are preferred. Eligible states include AL, AZ, CA, CO, DC, FL, GA, IL, MA, MD, MT, MO, NJ, NY, OH, OR, PA, TX, VA, WA, and WI. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt; font-weight: bold\">Approaches </span><br></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\">Initiative and Ingenuity:</span> Consults with others as needed and proposes solutions in the best interest of the client, keeps processes moving.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\">Attention to Detail:</span> Maintains high standard of work, quickly catching and fixing errors.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\">Flexibility and Resilience:</span> Seeks solutions to challenges, adapts to change and maintains a positive, collaborative demeanor in a fast-paced environment.</span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\">Creativity: </span>Ability to maintain a high level of creative writing skills.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt; font-weight: bold\">Compensation &amp; Benefits </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">The salary for this position is set at <span style=\"font-weight: bold\">$6,200 per month</span>. There is also the opportunity for end of election bonuses, based off individual and firm performance. To ensure pay equity across our team, salaries are non-negotiable.  </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">  </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">In keeping with our commitment to a healthy workplace, all staff receive the following benefits:  </span><br><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">100% employer-paid premiums for health, dental, and vision insurance  </span><br></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Flexible Spending Accounts  </span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Health Reimbursement Arrangement  </span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Employee Assistance Program </span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Life Insurance </span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Short-term and Long-term Disability Insurance </span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Equipment and other supplies to furnish your home office </span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Annual membership to One Medical </span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Deskpass membership and $200 in monthly credits  </span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt; font-weight: bold\">Our Hiring Process </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Pivot proudly signed the </span><a href=\"https://arena.run/pledge\" target=\"_blank\" rel=\"noopener noreferrer\">Progressive Hiring Pledge</a> <span style=\"color: rgb(0, 0, 0)\">created by Progressive Pipeline + Arena and we are committed to running a hiring process aligned with our values.  </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">If we think you’d be a good fit, here’s what you can expect from our hiring process:  </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">1. Your Application </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Our hiring team personally reviews every application, meaning a real human reads your resume. We look for applications that are personalized to the role so tell us why you’re a great fit for Pivot. (And yes, we can usually spot a ChatGPT cover letter.) </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">2. Phone Screen (20 min) </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">This introductory phone call will be between you and a member of our hiring team. We use this call to learn more about you, what you bring to the team, and answer your questions about life at Pivot. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">3. Paid Hiring Exercise </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">You will be asked to complete a brief exercise. The goal is to give you an idea of the type of work you’ll do as an Account Representative. You are compensated upon completion of the exercise. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">4. Zoom Interview (45-60 min)  </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">You will meet with 3 members of our team in a panel-style interview to discuss the position more in depth.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\">5. Reference Checks </span> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">For our final stage, we will ask you to provide contact info for 2-3 professional references.  </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt; font-weight: bold\">Who We Are </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">A woman-majority owned firm, Pivot is committed to electing Democrats up and down the ballot. We are an energetic team of experts specializing in voter communications through direct mail, advanced targeting, and provide strategic guidance to Democratic causes, organizations, and campaigns across the country. And we’ve created a workplace that lets us live out our deepest values. Thank you for wanting to join us. </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">We are proud to work with organizations, including Planned Parenthood, ACLU, Democratic Governors Association, Democratic Congressional Campaign Committee, Emily’s List, AFL-CIO, as well as Democratic candidates throughout the US.  </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Want to learn more? Find us on social media or visit our website</span>: <a href=\"https://www.thepivot.com/\" target=\"_blank\" rel=\"noopener noreferrer\">www.thepivot.com</a>.   </p>\n<p> </p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt; font-weight: bold\">Diversity &amp; EEO Statement </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Pivot is committed to building a team of people with diverse backgrounds, experiences, and identities. Women, people of color, immigrants, people with disabilities, LGBTQIA+ people, gender non-conforming people, and people from low-income backgrounds are strongly encouraged to apply. </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Pivot follows all Equal Employment Opportunity Policies and employs personnel without regard to: race, ethnic or religious background, descent or nationality, sexual orientation, gender, gender identification, physical or mental disability, marital status, age, height, weight, or military service. This policy applies to employment, internships, internal promotions, training, opportunities for advancement, terminations, relationships with vendors, use of contractors and consultants and in dealing with the general public. </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt; font-weight: bold\">Accessibility  </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">If you require an accommodation to complete any part of our hiring process, please contact us at 202-524-0048 or [email protected].</span></p>",
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