Guest Experience Intern

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{
  "id": 2414015,
  "city": "Amsterdam",
  "guid": "knwss",
  "slug": "guest-experience-intern",
  "tags": [],
  "title": "Guest Experience Intern",
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    "min": "750",
    "period": "month",
    "currency": "EUR"
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  "country": "Netherlands",
  "on_site": true,
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  "location": "Amsterdam, Noord-Holland, Netherlands",
  "position": 60,
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  "locations": [
    {
      "id": 46493,
      "city": "Amsterdam",
      "name": "Amsterdam",
      "note": null,
      "state": "Noord-Holland",
      "street": "Nieuwe Doelenstraat 2-14",
      "country": "Netherlands",
      "state_code": "NH",
      "postal_code": "1012 CP",
      "country_code": "NL",
      "translations": {
        "en": {
          "city": "Amsterdam",
          "name": "Amsterdam",
          "note": null,
          "street": "Nieuwe Doelenstraat 2-14",
          "postal_code": "1012 CP"
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          "city": "Amsterdam",
          "name": "Amsterdam",
          "note": null,
          "street": "Nieuwe Doelenstraat 2-14",
          "postal_code": "1012 CP"
        }
      }
    }
  ],
  "max_hours": null,
  "min_hours": 38,
  "created_at": "2026-01-14 09:57:05 UTC",
  "department": "Internships",
  "options_cv": "required",
  "state_code": "NH",
  "state_name": "Noord-Holland",
  "updated_at": "2026-03-24 17:45:10 UTC",
  "careers_url": "https://deleuropeamsterdam.recruitee.com/o/guest-experience-intern",
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  "description": "<p class=\"MsoNormal\"><strong>About Us</strong><br>Our hotel combines timeless elegance with the vibrant energy of the city and welcomes guests in an environment where hospitality and attention to detail are paramount. During your internship at the Front Office, you will be part of a professional and warm team that provides the first and last point of contact with our guests. You will contribute to a flawless guest journey and, together with your colleagues, ensure an unforgettable first impression and a pleasant stay.</p><p class=\"MsoNormal\"><strong>&nbsp;</strong></p><p><strong>What You Will Do</strong><br>As a Guest Experience Trainee, you will support the Front Office and Guest Relations team in delivering five-star luxury service. You will play an active role in welcoming guests, dealing with VIPs and amenities, supporting complaint handling, and contributing to improved LQA (Leading Quality Assurance) and Forbes Travel Guide scores. In addition, you will support the butler and concierge teams where necessary and assist with sales activities in our own Concept Store. This internship is intended to offer you a broad and practical learning experience within the luxury hospitality industry.</p>",
  "postal_code": "1012 CP",
  "company_name": "Hotel De L'Europe B.V.",
  "country_code": "NL",
  "published_at": "2026-01-14 11:55:17 UTC",
  "requirements": "<p class=\"MsoNormal\"><strong>Who you are&nbsp;</strong></p><p class=\"MsoNormal\">Operational experience in the front office with high-level guest contact | Motivated to gain experience and learn in the chosen department | Willing to work effectively in a dynamic environment | Attention to detail and precision in task execution | Positive and dynamic team player | Good communication skills to collaborate with the team and management | Ability to maintain a positive attitude | Striving to get the most out of your internship.</p><p style=\"min-height: 1.7em;\"></p><p>For this internship you must be enrolled in a study program for which the internship is a required component.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>Nice to have&nbsp;</strong></p><p class=\"MsoNormal\">Passion for luxury hospitality | You know how to enjoy life, both at work and in your private life | Social skills | Experience in the hospitality industry.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>What we offer you&nbsp;</strong></p><p class=\"MsoNormal\">Internship compensation of €750,- (gross, based on 38 hours per week) | 50% discount in F&amp;B outlets of partner hotels | Varied fresh and healthy meals from the house | Guidance and coaching during your internship period | Development opportunities based on your ambition | Access to LinkedIn Learning | A dynamic and enjoyable working environment.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>Let’s</strong> <strong>meet!&nbsp;</strong></p><p class=\"MsoNormal\">We look forward to meeting you! Upon receiving your application, we will carefully review it and get in touch with you personally. Following that, you will be invited for a face-to-face meeting. This is your opportunity to get to know your potential colleagues, and for us to understand your strengths and potential. If we both feel there is a match, we will plan the next steps. This could include meetings with other colleagues, a behind-the-scenes tour, or an assessment. We will do what is necessary to decide on your next career step!</p>",
  "translations": {
    "en": {
      "title": "Guest Experience Intern",
      "highlight": null,
      "description": "<p class=\"MsoNormal\"><strong>About Us</strong><br>Our hotel combines timeless elegance with the vibrant energy of the city and welcomes guests in an environment where hospitality and attention to detail are paramount. During your internship at the Front Office, you will be part of a professional and warm team that provides the first and last point of contact with our guests. You will contribute to a flawless guest journey and, together with your colleagues, ensure an unforgettable first impression and a pleasant stay.</p><p class=\"MsoNormal\"><strong>&nbsp;</strong></p><p><strong>What You Will Do</strong><br>As a Guest Experience Trainee, you will support the Front Office and Guest Relations team in delivering five-star luxury service. You will play an active role in welcoming guests, dealing with VIPs and amenities, supporting complaint handling, and contributing to improved LQA (Leading Quality Assurance) and Forbes Travel Guide scores. In addition, you will support the butler and concierge teams where necessary and assist with sales activities in our own Concept Store. This internship is intended to offer you a broad and practical learning experience within the luxury hospitality industry.</p>",
      "requirements": "<p class=\"MsoNormal\"><strong>Who you are&nbsp;</strong></p><p class=\"MsoNormal\">Operational experience in the front office with high-level guest contact | Motivated to gain experience and learn in the chosen department | Willing to work effectively in a dynamic environment | Attention to detail and precision in task execution | Positive and dynamic team player | Good communication skills to collaborate with the team and management | Ability to maintain a positive attitude | Striving to get the most out of your internship.</p><p style=\"min-height: 1.7em;\"></p><p>For this internship you must be enrolled in a study program for which the internship is a required component.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>Nice to have&nbsp;</strong></p><p class=\"MsoNormal\">Passion for luxury hospitality | You know how to enjoy life, both at work and in your private life | Social skills | Experience in the hospitality industry.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>What we offer you&nbsp;</strong></p><p class=\"MsoNormal\">Internship compensation of €750,- (gross, based on 38 hours per week) | 50% discount in F&amp;B outlets of partner hotels | Varied fresh and healthy meals from the house | Guidance and coaching during your internship period | Development opportunities based on your ambition | Access to LinkedIn Learning | A dynamic and enjoyable working environment.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>Let’s</strong> <strong>meet!&nbsp;</strong></p><p class=\"MsoNormal\">We look forward to meeting you! Upon receiving your application, we will carefully review it and get in touch with you personally. Following that, you will be invited for a face-to-face meeting. This is your opportunity to get to know your potential colleagues, and for us to understand your strengths and potential. If we both feel there is a match, we will plan the next steps. This could include meetings with other colleagues, a behind-the-scenes tour, or an assessment. We will do what is necessary to decide on your next career step!</p>",
      "sharing_image": "https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2414015/normal_sharing_hr78onstt2tm.png",
      "sharing_title": "Guest Experience Trainee",
      "locations_question": "What is your preferred work location?",
      "sharing_description": "About UsOur hotel combines timeless elegance with the vibrant energy of the city and welcomes guests in an environment where hospitality and attention to detail are paramount. During your internship a"
    },
    "nl": {
      "title": "Guest Experience Stagiaire",
      "highlight": null,
      "description": "<p class=\"MsoNormal\"><strong>Over ons</strong>&nbsp;</p><p class=\"MsoNormal\">Bij De L’Europe Amsterdam staat gepersonaliseerde service centraal. Ons hotel combineert tijdloze elegantie met de levendige energie van de stad en verwelkomt gasten in een omgeving waar gastvrijheid en aandacht voor detail vooropstaan. Tijdens je stage op de Front Office maak je deel uit van een professioneel en warm team dat het eerste en laatste contactmoment met onze gasten verzorgt. Je draagt bij aan een vlekkeloze guest journey en zorgt samen met je collega’s voor een onvergetelijke eerste indruk én een prettig verblijf.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>Wat je gaat doen</strong>&nbsp;</p><p class=\"MsoNormal\">Als <strong>Guest Experience Trainee</strong> ondersteun je het Front Office- en Guest Relations-team bij het leveren van vijfsterrenluxe service. Je speelt een actieve rol bij het verwelkomen van gasten, het omgaan met VIP's en voorzieningen, het ondersteunen van klachtenafhandeling en het bijdragen aan verbeterde LQA- (Leading Quality Assurance) en Forbes Travel Guide-scores.</p><p class=\"MsoNormal\">Daarnaast ondersteun je waar nodig de butler- en conciërgeteams en help je bij verkoopactiviteiten in onze eigen Concept Store. Deze stage is bedoeld om je een brede en praktische leerervaring te bieden binnen de luxe horeca.</p>",
      "requirements": "<p class=\"MsoNormal\"><strong>Wie jij bent</strong>&nbsp;</p><p class=\"MsoNormal\">Operationele ervaring binnen de front-office met gastencontact op hoog niveau | Gemotiveerd om ervaring op te doen en te leren op de gekozen afdeling | Bereid om effectief te werken in een dynamische omgeving | Aandacht voor detail en nauwkeurigheid in uitvoering van taken | Positieve en dynamische teamspeler | Goede communicatieve vaardigheden om samen te werken met het team en management | Ernaar streven om het meeste uit je stage te halen.</p><p style=\"min-height: 1.7em;\"></p><p>Deze stage is onderdeel van je opleiding.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>Fijn om te hebben</strong>&nbsp;</p><p class=\"MsoNormal\">Passie voor luxe gastvrijheid | Je weet hoe je van het leven moet genieten, zowel op het werk als privé | Sociale vaardigheden | Ervaring in de Horeca | Kan goed plannen en weet het overzicht te behouden.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>Wat wij jou bieden</strong>&nbsp;</p><p class=\"MsoNormal\">Stagevergoeding van €750,- (bruto, op basis van 38 uur per week) | 50% korting in de F&amp;B outlets van partnerhotels | Gevarieerde, verse en gezonde maaltijden van het huis | Begeleiding en coaching tijdens je stageperiode | Ontwikkelingsmogelijkheden op basis van jouw ambitie | Toegang tot LinkedIn Learning | Een dynamische en gezellige werkomgeving.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>Laten we kennismaken!</strong>&nbsp;</p><p>Wij kijken uit om jou te ontmoeten! Wanneer je jouw sollicitatie instuurt, zullen we deze zorgvuldig bekijken en persoonlijk contact met je opnemen. Daarna word je uitgenodigd voor een persoonlijke ontmoeting. Dit is jouw kans om jouw toekomstige collega's te leren kennen en voor ons om jouw sterke punten en potentieel te begrijpen. Als we allebei het gevoel hebben dat er een match is, plannen we de volgende stap. Dit kan een gesprek zijn met andere collega's, een kijkje achter de schermen of een assessment. We doen wat nodig is om te beslissen over jouw volgende carrièrestap!</p>",
      "sharing_image": "https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2414015/normal_sharing_f61sc1kkhh7f.png",
      "sharing_title": "Guest Experience Trainee",
      "locations_question": "What is your preferred work location?",
      "sharing_description": "Over ons Bij De L’Europe Amsterdam staat gepersonaliseerde service centraal. Ons hotel combineert tijdloze elegantie met de levendige energie van de stad en verwelkomt gasten in een omgeving waar gast"
    }
  },
  "category_code": "hospitality",
  "mailbox_email": "[email protected]",
  "options_phone": "required",
  "options_photo": "off",
  "options_title": "off",
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  "sharing_title": "Guest Experience Trainee",
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  "education_code": "vocational",
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    {
      "id": 3665672,
      "body": "How do you know our hotel?",
      "kind": "string",
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      "translations": {
        "en": {
          "body": "How do you know our hotel?"
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        "nl": {
          "body": "Hoe ken je ons hotel?"
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    {
      "id": 3665673,
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      "kind": "text",
      "options": {},
      "position": 2,
      "required": true,
      "translations": {
        "en": {
          "body": "If you would describe our hotel in three words, what would they be?"
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          "body": "Als je ons hotel in drie woorden zou moeten beschrijven, welke woorden zou je kiezen en waarom?"
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      "kind": "string",
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      "position": 3,
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      "translations": {
        "en": {
          "body": "When was the last time you felt surprised and why?"
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        "nl": {
          "body": "Wanneer ben je voor het laatst verrast en hoe?"
        }
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      "open_question_options": []
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    {
      "id": 3665675,
      "body": "I am eligible to work in The Netherlands (Werkvergunning or EU passport) *if Yes for non EU residents: please share EU passport or Dutch work-permit as file in cover letter, all applicants with non EU residences without permit prove will be disqualified - THANK YOU!",
      "kind": "boolean",
      "options": {},
      "position": 4,
      "required": true,
      "translations": {
        "en": {
          "body": "I am eligible to work in The Netherlands (Werkvergunning or EU passport) *if Yes for non EU residents: please share EU passport or Dutch work-permit as file in cover letter, all applicants with non EU residences without permit prove will be disqualified - THANK YOU!"
        },
        "nl": {
          "body": "Ik mag in Nederland werken (Werkvergunning of EU paspoort) *if Yes for non EU residents: please share EU passport or Dutch work-permit as file in cover letter, all applicants with non EU residences without permit prove will be disqualified - THANK YOU!"
        }
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      "id": 3665676,
      "body": "Startdate and duration requirements for internship.",
      "kind": "string",
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      "translations": {
        "en": {
          "body": "Startdate and duration requirements for internship."
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        "nl": {
          "body": "Vereiste startdatum en lengte voor stage."
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  "experience_code": "mid_level",
  "careers_apply_url": "https://deleuropeamsterdam.recruitee.com/o/guest-experience-intern/c/new",
  "locations_question": "What is your preferred work location?",
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  "employment_type_code": "internship",
  "options_cover_letter": "optional",
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