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HomeCompanies584F6F7BE9480A052AF114F8E4B0ACA3Parts Service Coordinator

Parts Service Coordinator

584F6F7BE9480A052AF114F8E4B0ACA3 · SSI-Hope Mills - Hope Mills, NC 28348; 4681 Marracco Drive, Hope Mills, NC, 28348, USA · Deleted · Paycom ATS

Job facts

FieldValue
Company584F6F7BE9480A052AF114F8E4B0ACA3
TitleParts Service Coordinator
Normalized title-
Department / team-
LocationHope Mills, NC, United States
Work model-
Employment typeFull Time
Salary-
Statusdeleted
ATS providerPaycom ATS
Posted / first seen2026-05-06 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-04

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Linked records

Company584F6F7BE9480A052AF114F8E4B0ACA3
Source13974f07-bac8-4804-ab84-2d2cbffc5be2
ATS providerPaycom ATS

Description

Description Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians, SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works’ customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927. Duties/Responsibilities: Works with customers and Field Service Mechanics to identify required maintenance. Advises customers on necessary/suggested services. Computes cost of replacement parts and labor to restore lift truck to condition specified by customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Processes parts and/or service sales orders in computer for invoicing. Ensures that all paperwork relevant to each lift truck folder is scanned and kept current. Keeps up with service personnel’s time and summits to Louisville contact per company policy. Performs the duties of safety coordinator as assigned by the Louisville Safety Director. Maintains files and records of all SSI owned vehicles to include drivers, insurance, truck expenses, recall notices, tags, location, and maintenance on vehicles. Issues Purchase orders for repair and maintenance done to vehicles. Audits all expenses/purchases for all service personnel at Service Center. Creates reports on service mechanic sales, call-in sales, and expenses. Any out of line situations regarding expenses, purchases, etc. are called to the attention of the Service Center Manager for corrective action. Seeks out promotional materials, requesting bids from suppliers for best pricing and quality product. Keep ample stock on hand for sale to employees/customers, for service, guests, warehouses, and service centers. Maintains adequate parts inventory for machines in area of responsibility. Reorders as necessary. Maintains a research cross-reference file to correctly identify parts. Obtain prices on special parts and assemblies from the Research Analyst at headquarters office. Furnishes customers with recommended parts inventory. Trains customers in the use of parts catalogs and PSO cards. Keeps record of all parts assigned to field service mechanics and ensures all unused parts for a specific job are returned to inventory. Expedites daily parts shipments. Expedites delivery on emergency or back-order items to accommodate customer. Handles warranty claims and follows through to completion. Assists supervisor in proper storage and disposal of EPA controlled waste. Responsible for conducting monthly 5S / safety audit and ensuring that corrective actions are completed. All other duties as assigned Qualifications Required Skills/Abilities: Must have very dependable computer skills and be able to work with web base program. Must be in physical condition as job requires lifting, stooping, and bending. Must have mechanical aptitude or experience in the forklift or other related fields. Professional demeanor and self confidence in dealing with customers and outside contacts. Must have valid driver’s license and good driving records to be insurable by corporate insurance carrier. Operate equipment such as forklift. Education and Experience: High School graduate or GED equivalent Experience in Parts / Service industry with particular emphasis on coordinating service responsibilities with service technicians and parts personnel. Previous experience in a customer service-oriented role preferred. Benefits: Medical/Prescription Dental Vision Vacation 10 Holidays 401K Life Insurance

Full job record

Job IDaf3a93abe106110a3ce28fda3a9ea1666def2c9c
Org ID80c7a949-5baf-41b0-b06b-6d2a0f7c0737
Source ID13974f07-bac8-4804-ab84-2d2cbffc5be2
Board ID13974f07-bac8-4804-ab84-2d2cbffc5be2
Providerpaycom
Provider Job Key42984
TitleParts Service Coordinator
Normalized Title
Statusdeleted
Activeno
Location TextSSI-Hope Mills - Hope Mills, NC 28348; 4681 Marracco Drive, Hope Mills, NC, 28348, USA
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNC
CityHope Mills
Salary RawDescription Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians, SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works’ customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927. Duties/Responsibilities: Works with customers and Field Service Mechanics to identify required maintenance. Advises customers on necessary/suggested services. Computes cost of replacement parts and labor to restore lift truck to condition specified by customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Processes parts and/or service sales orders in computer for invoicing. Ensures that all paperwork relevant to each lift truck folder is scanned and kept current. Keeps up with service personnel’s time and summits to Louisville contact per company policy. Performs the duties of safety coordinator as assigned by the Louisville Safety Director. Maintains files and records of all SSI owned vehicles to include drivers, insurance, truck expenses, recall notices, tags, location, and maintenance on vehicles. Issues Purchase orders for repair and maintenance done to vehicles. Audits all expenses/purchases for all service personnel at Service Center. Creates reports on service mechanic sales, call-in sales, and expenses. Any out of line situations regarding expenses, purchases, etc. are called to the attention of the Service Center Manager for corrective action. Seeks out promotional materials, requesting bids from suppliers for best pricing and quality product. Keep ample stock on hand for sale to employees/customers, for service, guests, warehouses, and service centers. Maintains adequate parts inventory for machines in area of responsibility. Reorders as necessary. Maintains a research cross-reference file to correctly identify parts. Obtain prices on special parts and assemblies from the Research Analyst at headquarters office. Furnishes customers with recommended parts inventory. Trains customers in the use of parts catalogs and PSO cards. Keeps record of all parts assigned to field service mechanics and ensures all unused parts for a specific job are returned to inventory. Expedites daily parts shipments. Expedites delivery on emergency or back-order items to accommodate customer. Handles warranty claims and follows through to completion. Assists supervisor in proper storage and disposal of EPA controlled waste. Responsible for conducting monthly 5S / safety audit and ensuring that corrective actions are completed. All other duties as assigned Qualifications Required Skills/Abilities: Must have very dependable computer skills and be able to work with web base program. Must be in physical condition as job requires lifting, stooping, and bending. Must have mechanical aptitude or experience in the forklift or other related fields. Professional demeanor and self confidence in dealing with customers and outside contacts. Must have valid driver’s license and good driving records to be insurable by corporate insurance carrier. Operate equipment such as forklift. Education and Experience: High School graduate or GED equivalent Experience in Parts / Service industry with particular emphasis on coordinating service responsibilities with service technicians and parts personnel. Previous experience in a customer service-oriented role preferred. Benefits: Medical/Prescription Dental Vision Vacation 10 Holidays 401K Life Insurance
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=42984&clientkey=584F6F7BE9480A052AF114F8E4B0ACA3
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=42984&clientkey=584F6F7BE9480A052AF114F8E4B0ACA3
First Seen At2026-05-31 19:05:20Z
Last Seen At2026-06-04 10:02:52Z
Last Checked At2026-06-06 19:16:59Z
Last Changed At2026-06-06 19:16:59Z
Inactive At2026-06-06 19:16:59Z
Source Posted At2026-05-06 00:00:00Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=paycom/board=584F6F7BE9480A052AF114F8E4B0ACA3/date=2026-06-04/2026-06-04T10-02-49-494Z-859532f48222f66682e08131917cd9784b8201d153806ab070f982d695913870.json
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Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians, SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works&rsquo; customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDuties/Responsibilities:\\r\\n\\r\\n\\r\\n\\tWorks with customers and Field Service Mechanics to identify required maintenance.\\r\\n\\r\\n\\r\\n\\r\\n\\tAdvises customers on necessary/suggested services.\\r\\n\\tComputes cost of replacement parts and labor to restore lift truck to condition specified by customer.\\r\\n\\tEstimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer.\\r\\n\\tProcesses parts and/or service sales orders in computer for invoicing.\\r\\n\\tEnsures that all paperwork relevant to each lift truck folder is scanned and kept current.\\r\\n\\tKeeps up with service personnel&rsquo;s time and summits to Louisville contact per company policy.\\r\\n\\tPerforms the duties of safety coordinator as assigned by the Louisville Safety Director.\\r\\n\\tMaintains files and records of all SSI owned vehicles to include drivers, insurance, truck expenses, recall notices, tags, location, and maintenance on vehicles.&nbsp; Issues Purchase orders for repair and maintenance done to vehicles.\\r\\n\\tAudits all expenses/purchases for all service personnel at Service Center. Creates reports on service mechanic sales, call-in sales, and expenses.\\r\\n\\tAny out of line situations regarding expenses, purchases, etc. are called to the attention of the Service Center Manager for corrective action.\\r\\n\\tSeeks out promotional materials, requesting bids from suppliers for best pricing and quality product.&nbsp; Keep ample stock on hand for sale to employees/customers, for service, guests, warehouses, and service centers.\\r\\n\\r\\n\\r\\n\\r\\n\\tMaintains adequate parts inventory for machines in area of responsibility.&nbsp;&nbsp; Reorders as necessary.\\r\\n\\r\\n\\r\\n\\r\\n\\tMaintains a research cross-reference file to correctly identify parts.&nbsp; Obtain prices on special parts and assemblies from the Research Analyst at headquarters office.\\r\\n\\tFurnishes customers with recommended parts inventory.&nbsp; Trains customers in the use of parts catalogs and PSO cards.\\r\\n\\tKeeps record of all parts assigned to field service mechanics and ensures all unused parts for a specific job are returned to inventory.\\r\\n\\tExpedites daily parts shipments.&nbsp; Expedites delivery on emergency or back-order items to accommodate customer.\\r\\n\\tHandles warranty claims and follows through to completion.&nbsp; \\r\\n\\tAssists supervisor in proper storage and disposal of EPA controlled waste.\\r\\n\\tResponsible for conducting monthly 5S / safety audit and ensuring that corrective actions are completed.\\r\\n\\tAll other duties as assigned\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"THE TAYLOR GROUP INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=584F6F7BE9480A052AF114F8E4B0ACA3\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"4681 Marracco Drive\",\"addressLocality\":\"Hope Mills\",\"addressRegion\":\"NC\",\"postalCode\":28348,\"addressCountry\":\"USA\"}},\"qualifications\":\"Required Skills/Abilities: \\r\\n\\r\\n\\r\\n\\tMust have very dependable computer skills and be able to work with web base program. \\r\\n\\tMust be in physical condition as job requires lifting, stooping, and bending.&nbsp;\\r\\n\\tMust have mechanical aptitude or experience in the forklift or other related fields.\\r\\n\\tProfessional demeanor and self confidence in dealing with customers and outside contacts.\\r\\n\\tMust have valid driver&rsquo;s license and good driving records to be insurable by corporate insurance carrier.\\r\\n\\tOperate equipment such as forklift.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation and Experience:\\r\\n\\r\\n\\r\\n\\tHigh School graduate or GED equivalent\\r\\n\\tExperience in Parts / Service industry with particular emphasis on coordinating service responsibilities with service technicians and parts personnel.\\r\\n\\tPrevious experience in a customer service-oriented role preferred.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits: \\r\\n\\r\\n\\r\\n\\tMedical/Prescription\\r\\n\\tDental\\r\\n\\tVision\\r\\n\\tVacation\\r\\n\\t10 Holidays\\r\\n\\t401K\\r\\n\\tLife Insurance\\r\\n\\r\\n\",\"experienceRequirements\":\"Required Skills/Abilities: \\r\\n\\r\\n\\r\\n\\tMust have very dependable computer skills and be able to work with web base program. \\r\\n\\tMust be in physical condition as job requires lifting, stooping, and bending.&nbsp;\\r\\n\\tMust have mechanical aptitude or experience in the forklift or other related fields.\\r\\n\\tProfessional demeanor and self confidence in dealing with customers and outside contacts.\\r\\n\\tMust have valid driver&rsquo;s license and good driving records to be insurable by corporate insurance carrier.\\r\\n\\tOperate equipment such as forklift.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation and Experience:\\r\\n\\r\\n\\r\\n\\tHigh School graduate or GED equivalent\\r\\n\\tExperience in Parts / Service industry with particular emphasis on coordinating service responsibilities with service technicians and parts personnel.\\r\\n\\tPrevious experience in a customer service-oriented role preferred.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits: \\r\\n\\r\\n\\r\\n\\tMedical/Prescription\\r\\n\\tDental\\r\\n\\tVision\\r\\n\\tVacation\\r\\n\\t10 Holidays\\r\\n\\t401K\\r\\n\\tLife Insurance\\r\\n\\r\\n\",\"validThrough\":\"2026-06-04\"}",
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    "qualifications": "<h2 style=\"margin-top:15px;margin-bottom:5px;\"><span style=\"color:#000000;\"><span style=\"font-size:13pt;\"><span style=\"line-height:120%;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"letter-spacing:1.05pt;\"><span style=\"font-style:italic;\"><span style=\"font-size:11pt;\"><span style=\"line-height:120%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-style:normal;\">Required Skills/Abilities: </span></span></span></span></span></span></span></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Must have very dependable computer skills and be able to work with web base program. </span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Must be in physical condition as job requires lifting, stooping, and bending.</span></span></span></span>&nbsp;</li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Must have mechanical aptitude or experience in the forklift or other related fields.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Professional demeanor and self confidence in dealing with customers and outside contacts.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Must have valid driver&rsquo;s license and good driving records to be insurable by corporate insurance carrier.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Operate equipment such as forklift.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\">&nbsp;</p>\r\n\r\n<h2 style=\"margin-top:15px;margin-bottom:5px;\"><span style=\"color:#000000;\"><span style=\"font-size:13pt;\"><span style=\"line-height:120%;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"letter-spacing:1.05pt;\"><span style=\"font-style:italic;\"><span style=\"font-size:11pt;\"><span style=\"line-height:120%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-style:normal;\">Education and Experience:</span></span></span></span></span></span></span></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">High School graduate or GED equivalent</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Experience in Parts / Service industry with particular emphasis on coordinating service responsibilities with service technicians and parts personnel.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Previous experience in a customer service-oriented role preferred.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;\">&nbsp;</p>\r\n\r\n<h2 style=\"margin-top:15px;margin-bottom:5px;\"><span style=\"color:#000000;\"><span style=\"font-size:13pt;\"><span style=\"line-height:120%;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"letter-spacing:1.05pt;\"><span style=\"font-style:italic;\"><span style=\"font-size:11pt;\"><span style=\"line-height:120%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-style:normal;\">Benefits: </span></span></span></span></span></span></span></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Medical/Prescription</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Dental</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Vision</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Vacation</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">10 Holidays</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">401K</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Life Insurance</span></span></span></span></li>\r\n</ul>\r\n",
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