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  "language": "en",
  "location": {
    "raw": "Franklin Park, Illinois, 60131, United States",
    "city": "Franklin Park",
    "region": null,
    "country": "United States",
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      "raw": "Franklin Park, Illinois, 60131, United States",
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{
  "list_job": {
    "id": "248",
    "isRemote": null,
    "location": {
      "city": "Franklin Park",
      "state": "Illinois"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18556",
    "locationType": "0",
    "jobOpeningName": "Dispatcher",
    "departmentLabel": "Operations",
    "employmentStatusLabel": "Full-Time - Non-Bargained"
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  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Franklin Park",
      "state": "Illinois",
      "postalCode": "60131",
      "addressCountry": "United States"
    },
    "datePosted": "2026-02-17",
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    "description": "<p><span style=\"font-weight: bold\"><span style=\"font-size: 10pt\">Summary:</span></span></p>\n<p><span style=\"font-size: 10pt\">The Dispatcher to the Hill Mechanical Services (“HMS”) division of The Hill Group (“Hill”) is responsible for assisting our dispatch field operations. This position also provides administrative support to all the sales reps, technicians, superintendents, and managers of operations.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 10pt\">Key Responsibilities:</span></span></p>\n<ul>\n<li><br><span style=\"font-size: 10pt\">Manage, monitor, and report daily field activities for our 60 service technicians including, but not limited to:</span>\n<ul>\n<li><br><span style=\"font-size: 10pt\">Schedule, coordinate and dispatch technicians to work assignments</span></li>\n<li><br><span style=\"font-size: 10pt\">Prioritize service requests, determine needs of customers and match the appropriate service technician</span></li>\n<li><br><span style=\"font-size: 10pt\">Ensure that labor, materials and equipment are properly planned and coordinated</span></li>\n<li><br><span style=\"font-size: 10pt\">Ensure high field productivity through proper work planning and coordination to minimize tech down time and travel time</span></li>\n</ul>\n</li>\n<li><br><span style=\"font-size: 10pt\">Maintain work order status and updates:</span>\n<ul>\n<li><br><span style=\"font-size: 10pt\">Process approximately 300-400 work orders per week</span></li>\n<li><br><span style=\"font-size: 10pt\">Monitor progress of techs and field work and adjust dispatch plans accordingly</span></li>\n<li><br><span style=\"font-size: 10pt\">Review, correct, and follow up on work orders</span></li>\n</ul>\n</li>\n<li><br><span style=\"font-size: 10pt\">Enter purchase orders into the system</span></li>\n<li><br><span style=\"font-size: 10pt\">Manage, plan and schedule preventive maintenance work orders based on priority</span></li>\n<li><br><span style=\"font-size: 10pt\">Prepare and participate in weekly review of work order backlog and work planning</span></li>\n<li><br><span style=\"font-size: 10pt\">Perform all other duties as assigned</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 10pt\">Experience and Qualifications:</span></span></p>\n<ul>\n<li><br><span style=\"font-size: 10pt\">High school diploma or general education degree (GED) required</span></li>\n<li><br><span style=\"font-size: 10pt\">HVAC, plumbing or construction administration experience preferred</span></li>\n<li><br><span style=\"font-size: 10pt\">Excellent customer service and communication skills required</span></li>\n<li><br><span style=\"font-size: 10pt\">Proficiency in all Microsoft Office Suite (Word, Excel and Outlook); experience in S2000 a plus)</span></li>\n<li><br><span style=\"font-size: 10pt\">Experience with Cisco IP Phone System a plus</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 10pt\">Other Qualifications:</span></span></p>\n<ul>\n<li><br><span style=\"font-size: 10pt\">Requires an ability to work effectively and efficiently under pressure and adjust to changing situations</span></li>\n<li><br><span style=\"font-size: 10pt\">Requires initiative, great attention to detail, accuracy, an ability to prioritize and multi-task</span></li>\n<li><br><span style=\"font-size: 10pt\">Must have excellent interpersonal and customer services skills, and maintain a positive attitude while dealing professionally with co-workers, clients, vendors, etc.</span></li>\n<li><br><span style=\"font-size: 10pt\">Must be able to work independently with limited supervision while still being a team player</span></li>\n<li><br><span style=\"font-size: 10pt\">Must be dependable, organized and self-motivated</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-size: 12pt\"><span>Pursuant to the terms, conditions and limitations of the benefit plan documents, you will be eligible for the following standard Company benefits: medical, dental, vision, short and long-term disability, Accidental Death &amp; Dismemberment (AD&amp;D), group life, 401(k), profit sharing, and paid time off.</span></span></span></p>",
    "compensation": "$23-$26",
    "departmentId": "18556",
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    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Dispatcher",
    "departmentLabel": "Operations",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://hillgrp.bamboohr.com/careers/248",
    "employmentStatusLabel": "Full-Time - Non-Bargained"
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}