Internal Product Manager (AI)

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  "list_job": {
    "id": "273",
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      "country": "Philippines",
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    "jobOpeningName": "Internal Product Manager (AI)",
    "departmentLabel": "Product",
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    "datePosted": "2026-05-01",
    "atsLocation": {
      "city": "Remote",
      "state": "NCR",
      "country": "Philippines",
      "countryId": "169"
    },
    "description": "<p><span style=\"font-weight: bold\"><span><span>The Mission</span></span></span><span> </span></p>\n<p><span><span>We </span><span>aren't</span><span> just adding \"wrappers\" to our software; we are rebuilding the MSP (Managed Service Provider) experience from the ground up.</span></span><span> </span><br><br></p>\n<p><br></p>\n<p><span><span>As our </span></span><span style=\"font-weight: bold\"><span><span>Internal Product Manager (AI)</span></span></span><span><span>, you will </span><span>focus on transforming internal workflows through LLMs and agentic systems. Your mission is to drive </span></span><span style=\"font-weight: bold\"><span><span>operational efficiency, automation, and internal leverage</span></span></span><span><span>.</span></span><span> </span></p>\n<p><span><span>Over time, this role is designed to </span></span><span style=\"font-weight: bold\"><span><span>transition into owning external, revenue-generating AI products</span></span></span><span><span>, turning internal innovations into high-margin, customer-facing solutions.</span></span><span> </span></p>\n<p><br></p>\n<p><span><span>This role is for a builder who treats </span></span><span style=\"font-weight: bold\"><span><span>\"time-to-value\" as a North Star</span></span></span><span><span> and ultimately </span></span><span style=\"font-weight: bold\"><span><span>\"ARR\" as the validation of success</span></span></span><span><span>.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Key Responsibilities</span></span></span><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>🚀 Internal Impact → External Product Strategy (The \"Business\" Owner)</span></span></span><span> </span></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Internal First, External Next:</span></span></span><span><span> Lead the development of internal AI tools and workflows, with a clear roadmap to evolve them into customer-facing products. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Monetization Readiness:</span></span></span><span><span> While initial focus is internal efficiency, design systems with future monetization in mind (usage-based pricing, credits, outcome-based billing). </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Competitive Intelligence:</span></span></span><span><span> </span><span>Maintain</span><span> a \"Battlecard\" mindset—track both internal performance and external market trends to ensure our solutions are 10x better, not 10% faster. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>GTM Foundation:</span></span></span><span><span> Prepare internal products for external launch by defining ICP, use cases, and ROI narratives early. </span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>🤖 AI-Native Product Leadership</span></span></span><span> </span></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>The \"AI Trinity\" Tradeoff:</span></span></span><span><span> Balance Accuracy, Latency, and Unit Cost across internal AI systems, with scalability for external deployment in mind. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Agentic Workflows:</span></span></span><span><span> Build beyond copilots—develop autonomous agents that execute workflows (e.g., ticket resolution, QA automation). </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Data as a Moat:</span></span></span><span><span> </span><span>Establish</span><span> internal data pipelines and feedback loops (RLHF) that will later serve as a competitive advantage for external products. </span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>🛠️ Rapid Execution &amp; Experimentation</span></span></span><span> </span></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>0 → 1 Internal Builds:</span></span></span><span><span> Launch \"Flash Builds\" for internal users—prototypes in days, not months. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Validation Loop:</span></span></span><span><span> Use internal teams as your first users to </span><span>validate</span><span> product-market fit before external rollout. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Performance Benchmarking:</span></span></span><span><span> Define and measure what “good” looks like—ensure reliability before scaling externally. </span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Qualifications</span></span></span><span> </span></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>3+ Years of AI/SaaS PM Experience:</span></span></span><span><span> Experience shipping products using LLMs, RAG, or agentic systems. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Builder Mindset:</span></span></span><span><span> Proven ability to take products from 0 → 1, ideally starting with internal tools or platforms. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Commercial Awareness:</span></span></span><span><span> Strong understanding of SaaS metrics (CAC, LTV, churn), with readiness to own revenue KPIs as the role evolves. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Technical Depth:</span></span></span><span><span> Familiar with tokens, embeddings, prompt engineering, hallucination control, and model tradeoffs. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>MSP/ITSM Knowledge (Bonus):</span></span></span><span><span> Understanding of service desk workflows is a strong plus. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Global Collaboration:</span></span></span><span><span> Experience working across US, China, and Philippines time zones. </span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Work Setup and Benefits</span></span></span><span> </span></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Location:</span></span></span><span><span> Remote (Philippines-based only) </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Schedule:</span></span></span><span><span> 6 PM – 3 AM PHT, Weekends off </span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><br></span></span><br></p>\n<p><span style=\"font-weight: bold\"><span><span>Benefits:</span></span></span><span> </span></p>\n<ul>\n<li><span><span>HMO Reimbursement: $100/month </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Life Insurance: $20/month </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Dental ($20) &amp; Vision ($4) Reimbursement </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>15 PTO credits/year (convertible to cash if unused) </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Training Reimbursement: Up to $30 </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>US Holiday Pay </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>And more </span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Why This Role?</span></span></span><span> </span></p>\n<p><span><span>You </span><span>won’t</span><span> just manage features—</span><span>you’ll</span><span> </span></span><span style=\"font-weight: bold\"><span><span>build the foundation of our AI capabilities from the inside out</span></span></span><span><span>.</span></span><span> </span></p>\n<p><span><span>This is a unique opportunity to:</span></span><span> </span></p>\n<ul>\n<li><span><span>Shape </span></span><span style=\"font-weight: bold\"><span><span>internal AI systems that drive real operational leverage</span></span></span><span><span> </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Then </span></span><span style=\"font-weight: bold\"><span><span>turn those systems into external, revenue-generating products</span></span></span><span><span> </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>And </span><span>ultimately help</span><span> define how an entire industry evolves </span></span><span> </span></li>\n</ul>\n<p><span><span>If </span><span>you’re</span><span> obsessed with </span></span><span style=\"font-weight: bold\"><span><span>Generative AI, automation, and scaling impact from internal tools to external products</span></span></span><span><span>, this is your playground.</span></span><span> </span></p>\n<p><span> </span></p>",
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    "minimumExperience": "Experienced",
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