【SaaS 客戶專員】SaaS Account Executive

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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">【職務簡介】</span></p>\n<p><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\">FUNNOW Group 是台灣少數同時服務 B2B 與 B2C 的平台型公司，更是成功拓展至東南亞市場的領先品牌。我們正在打造一個你和你的朋友每天都能使用、也樂於分享的生活預訂平台，讓東南亞的消費者也能享受流暢、便利的預訂體驗，輕鬆預約生活中的每一刻美好。</span></p>\n<p><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\">目前我們在 7 個國家運營，擁有 800 萬註冊會員、近百萬月活躍用戶、以及超過 1 萬家合作商家。如果你也渴望在這樣的規模下挑戰自我，並與國際級的團隊一較高下，誠摯邀請你的加入。</span></p>\n<p><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\"><br></span></p>\n<p><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">工作職責 [What you will do]</span></span><br></p>\n<ol>\n<li><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">SaaS 平台內容維護與優化</span><br>- 負責商家在 FunNow 平台上的「數位門面」：更新方案內容、校對文字說明並優化圖片呈現。<br>- 管理與維護 CRM 系統（ZOHO）及內部數據資料庫（Google Sheets），確保商家資訊的即時性與準確性。<br>- 協助新商家上架流程，審核申請文件並完成系統設定。</span></li>\n<li><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">商家行政流程管理</span><br>- 處理商家營運相關的文書歸檔、郵件往返與合約管理。<br>- 作為內部橋樑，協助將商家的需求轉化為系統設定，確保預訂流程順暢。<br>- 追蹤並提醒商家合約進度或方案更新時間。</span></li>\n<li><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">營運效率支援</span><br>- 協助業務團隊進行市場資訊蒐集與整理（如：競品分析、特定區域店家名單整理）。<br>- 支援跨部門行政事務，優化內部作業流程以提升團隊效率。 </span></li>\n</ol>\n<p><br></p>\n<p><span style=\"color: rgb(41, 41, 41); font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">必要條件 [What we need]</span><br></p>\n<ul>\n<li><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">數位工具達人：</span> 熟悉 Excel (VLOOKUP, 樞紐分析佳)、Word、PowerPoint，對處理大量數據與表單有耐心。</span></li>\n<li><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">細節控：</span> 具備強烈責任感，無法忍受錯誤的資訊，能精準完成資料建檔。</span></li>\n<li><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">溝通協調力：</span> 邏輯清晰，能將複雜的行政流程簡化，並有效與跨部門溝通。</span></li>\n<li><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">適應力：</span> 能在快速變動的新創環境中排定優先順序，處理多任務目標。</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">加分條件 [Nice to have]</span><br></span></p>\n<ul>\n<li><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">美感直覺： </span>對圖片編輯、排版有基本美感（會使用 Canva 或簡單修圖軟體大加分）。</span><br></li>\n<li><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">行政／助理經驗：</span> 有過行政助理、業務助理或電商營運經驗者優先。<br></span></li>\n<li><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">主動解決問題：</span> 除了完成交辦任務，更能主動思考「如何讓這個流程更快、更好」。<br></span></li>\n<li><span style=\"color: #292929; font-family: Arial,sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">機動性： </span>具備汽機車駕照（若偶爾需實體拜訪商家提供系統教學或收件時更便利）。</span></li>\n</ul>\n<p><br><br></p>",
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