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Bilingual Claims Customer Experience Specialist

Reserv · Remote (United States), United States · Remote · Active · Rippling ATS

Job facts

FieldValue
CompanyReserv
TitleBilingual Claims Customer Experience Specialist
Normalized title-
Department / teamCX
LocationUnited States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerRippling ATS
Posted / first seen2026-02-11 / 2026-05-30
Changed / last seen2026-06-22 / 2026-06-22

Related slices

PageWhat it containsOpen
Company jobsActive postings from Reserv.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Department jobsActive postings in CX.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyReserv
Source3935ec5d-5144-449b-bda0-a51e24d15df7
ATS providerRippling ATS

Description

company About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. role About the role As a Bilingual Customer Experience Specialist at Reserv, you will be an integral part of our dedicated team focused on providing exceptional service to our customers during the insurance claims process. You will handle phone and email inquiries, provide support, and ensure a smooth and positive experience for all involved parties as they navigate their claims journey. Your expertise in multi-line insurance and claims will enable you to deliver exceptional, empathetic assistance. Who you are Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org. Passionate CX professional who cares deeply about the customer and their experience. Empathetic. You exercise empathy and patience towards everyone you interact with. Sense of urgency at all times, balanced with the ability to be detail oriented. That does not mean working at all hours. Creative. You challenge existing assumptions and find creative solutions to problems. Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts. Anti-status quo. You don’t just wish things were done differently, you action on it. Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process. And did we mention, a sense of humor. What you'll do Serve as the primary point of contact for customers, providing professional and compassionate assistance throughout the claims process via phone, email, and other communication channels Anticipate the customer needs and take action to manage the process to full resolution Provide guidance and information to customers regarding the claims process, taking any additional steps necessary for the prompt and accurate resolution of their claims Develop and maintain a solid understanding of claim procedures to provide accurate and consistent information to customers Accurately record and update customer information, claim details, and related documentation in our internal systems, ensuring data integrity and adherence to company protocols Identify and address customer concerns, complaints, and disputes with empathy and professionalism Work collaboratively with internal teams to investigate and resolve complex issues, escalating matters when necessary to achieve timely resolutions Strive to exceed customer expectations by delivering exceptional service, actively listening to customer feedback, and proactively seeking ways to improve the customer experience Adhere to company policies, procedures, and regulatory requirements, ensuring the privacy and confidentiality of customer information at all times Requirements High school diploma or equivalent is needed; bachelor's degree or relevant insurance certifications are a plus Previous experience in customer service or a call center environment within the insurance industry, preferably with a focus on property or liability claims; high volume, fast-paced Strong knowledge of insurance claims processes, terminology, and best practices Excellent communication skills, both verbal and written, with the ability to explain complex concepts clearly and empathetically to customers Active listening skills to understand customer needs, concerns, and emotions, and respond appropriately Strong problem-solving and critical-thinking abilities Proficiency in using customer relationship management (CRM) systems and other relevant software applications Empathy, patience, and resilience to handle challenging customer interactions with professionalism and composure Strong organizational and time management skills to prioritize tasks and meet deadlines effectively Must be able to obtain designated home state claim adjuster license in 60 days Bilingual (fluent in Spanish and English) Benefits Generous health-insurance package with nationwide coverage, vision, & dental 401(k) retirement plan with employer matching Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! Generous family leave policy after 8 months of continuous work Work from anywhere to facilitate your work life balance Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role Work toward reducing and eliminating all the administrative work from an adjuster role Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Full job record

Job IDaec09ac12b3599af7303c62109808388263f8d10
Org ID9124dbdc-6adc-4357-a6ab-834e5ee4d010
Source ID3935ec5d-5144-449b-bda0-a51e24d15df7
Board ID3935ec5d-5144-449b-bda0-a51e24d15df7
Providerrippling
Provider Job Key301bb6c8-64df-4734-b38a-7a3a93bed80c
TitleBilingual Claims Customer Experience Specialist
Normalized Title
Statusactive
Activeyes
Location TextRemote (United States), United States
DepartmentCX
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
Region
City
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://ats.rippling.com/reserv/jobs/301bb6c8-64df-4734-b38a-7a3a93bed80c
Apply URLhttps://ats.rippling.com/reserv/jobs/301bb6c8-64df-4734-b38a-7a3a93bed80c
First Seen At2026-05-30 07:37:26Z
Last Seen At2026-06-22 09:02:47Z
Last Checked At2026-06-22 09:02:47Z
Last Changed At2026-06-22 09:02:47Z
Inactive At
Source Posted At2026-02-11 01:06:56Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=reserv/date=2026-06-22/2026-06-22T09-02-44-453Z-733f7b3e7a502e0e539e3167134b536c60d50c4daf5669efdc74e8c5bf2d4290.json
Event Fields
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    "description": {
      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About the role</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">As a Bilingual Customer Experience Specialist at Reserv, you will be an integral part of our dedicated team focused on providing exceptional service to our customers during the insurance claims process. You will handle phone and email inquiries, provide support, and ensure a smooth and positive experience for all involved parties as they navigate their claims journey. Your expertise in multi-line insurance and claims will enable you to deliver exceptional, empathetic assistance.</span><br><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(32,32,34);font-size:18pt;white-space:pre-wrap;\">Who you are</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org.</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Passionate CX professional who cares deeply about the customer and their experience.</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Empathetic. You exercise empathy and patience towards everyone you interact with.</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Sense of urgency at all times, balanced with the ability to be detail oriented. That does not mean working at all hours.</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Creative. You challenge existing assumptions and find creative solutions to problems.</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts.</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Anti-status quo. You don’t just wish things were done differently, you action on it.</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process.</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">And did we mention, a sense of humor.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">What you'll do</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Serve as the primary point of contact for customers, providing professional and compassionate assistance throughout the claims process via phone, email, and other communication channels</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Anticipate the customer needs and take action to manage the process to full resolution</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Provide guidance and information to customers regarding the claims process, taking any additional steps necessary for the prompt and accurate resolution of their claims</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Develop and maintain a solid understanding of claim procedures to provide accurate and consistent information to customers</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Accurately record and update customer information, claim details, and related documentation in our internal systems, ensuring data integrity and adherence to company protocols</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Identify and address customer concerns, complaints, and disputes with empathy and professionalism</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Work collaboratively with internal teams to investigate and resolve complex issues, escalating matters when necessary to achieve timely resolutions</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Strive to exceed customer expectations by delivering exceptional service, actively listening to customer feedback, and proactively seeking ways to improve the customer experience</span></li><li style=\"color:rgb(32,32,34);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Adhere to company policies, procedures, and regulatory requirements, ensuring the privacy and confidentiality of customer information at all times</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,60,59);font-size:18pt;white-space:pre-wrap;\">Requirements </strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">High school diploma or equivalent is needed; bachelor's degree or relevant insurance certifications are a plus</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Previous experience in customer service or a call center environment within the insurance industry, preferably with a focus on property or liability claims; high volume, fast-paced&nbsp;</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Strong knowledge of insurance claims processes, terminology, and best practices</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Excellent communication skills, both verbal and written, with the ability to explain complex concepts clearly and empathetically to customers</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Active listening skills to understand customer needs, concerns, and emotions, and respond appropriately</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Strong problem-solving and critical-thinking abilities</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Proficiency in using customer relationship management (CRM) systems and other relevant software applications</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Empathy, patience, and resilience to handle challenging customer interactions with professionalism and composure</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Strong organizational and time management skills to prioritize tasks and meet deadlines effectively</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;--listitem-marker-color:#202022;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Must be able to obtain designated home state claim adjuster license in 60 days</span></li><li style=\"margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Bilingual (fluent in Spanish and English) </span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Benefits</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Generous health-insurance package with nationwide coverage, vision, &amp; dental</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">401(k) retirement plan with employer matching</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Generous family leave policy after 8 months of continuous work</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Work from anywhere to facilitate your work life balance</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Additionally, we will</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Work toward reducing and eliminating all the administrative work from an adjuster role</span></li><li style=\"color:rgb(32,32,34);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">Foster a culture of empathy, transparency, and empowerment in a remote-first environment</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br><span style=\"color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;\">At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About Reserv</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>"
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