Home › Companies › Fa Evlj Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 › VN-US10-2026-055 Senior Operations Assistant (Field Support, Airport)
VN-US10-2026-055 Senior Operations Assistant (Field Support, Airport)
Fa Evlj Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 · Newark, United States of America (the); Newark Port of Entry, S-Off, Washington, DC, US · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Evlj Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 |
| Title | VN-US10-2026-055 Senior Operations Assistant (Field Support, Airport) |
| Normalized title | - |
| Department / team | - |
| Location | Newark, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-29 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Evlj Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Newark. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Evlj Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 |
| Source | b149d994-d593-4543-af2a-b9bbd354a385 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Job Identification (Reference Number): VN-US10-2026-055
Position Title: Senior Operations Assistant (Field Support, Airport)
Duty Station City: Newark, NJ.
Duty Station Country: United States of America
Grade & Salary: G6, Step 1 (USD 7,718.17 Monthly)
Contract Type: One-Year Fixed Term
Vacancy Type: Vacancy Notice
Initial duration: 12 Months
T he United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM’s multi-disciplinary staff members provide a range of assistance and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation, and administration of a travel loan and collections program. The Department of Mobility Pathways and Inclusion, specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to USRAP.
Under USRAP, the Ports of Entry (POEs) provide critical support and assistance for refugee resettlement to the United States. As part of a Memorandum of Understanding (MOU) between IOM and the US State Department Bureau for Population, Refugees and Migration (PRM), IOM manages POEs at seven international airports in the United States. POEs meet and assist refugees and migrants upon their arrival to the United States, accompanying them through immigration and customs procedures and ensuring they are connected by air and ground transportation to their final destination for handover to assured resettlement agency.
Under the general supervision of the National Operations Coordinator (US Ports of Entry), the direct supervision of the National Associate Operations Officer (EWR), the Senior Operations Assistant (Field Support-Airport), is responsible for the following duties and responsibilities.
Responsibilities
Coordinate a team or teams of up to a total of eight POE staff members undertaking field support activities in an assigned area or areas primarily at the assigned airport(s) to ensure that the movement of beneficiaries under IOM is carried out in a safe, dignified, and humane manner. Act as key liaison among the POE National Associate Operations Officer, Operations Associate team members, and IOM Washington DC Movement Operations team. Coordinate the efficient and effective management of airport assistance by conducting regular oversight and monitoring of teams carrying out field support duties at the assigned airport and the office. Assistance includes care and verification of travel documentation; assistance with airport formalities; escorts for arriving and departing individuals; ensuring individuals with special needs or equipment receive appropriate support; and sending movement notifications. This often requires meeting the beneficiaries at the arrival gate and walk with them through to the baggage claim area; assist them with collecting check-in luggage at the baggage area; and carry them to the onward transportation check-in point. Coordinate team members as they assist individuals at assigned areas throughout their stay. Coordinate with the supervisors to maintain an organized flo w of individuals and their luggage through arrival and departure procedures at the airport. Track relevant information regarding flight data and ensure team members are updated on departure times, delays, and cancellations; work with staff to ensure luggage and medical checks are organized efficiently.
Under supervisor oversight , create the weekly shift schedule and assign tasks, ensuring coverage is adequate to maintain a safe, secure, and clean environment; employing creative problem solving as needed to handle problems.
In coordination with the supervisors, liaise as needed with the Department of Homeland Security (DHS), US Customs and Border Protection (CBP), the Center for Disease Control (CDC), the Transportation Security Administration (TSA), airlines, service providers and airport authorities. Ensure issues that arise with arriving flights, transit, ground transportation, hotels, and partners are addressed effectively.
Coordinate with relevant units, partners, and vendors when unexpected issues arise, such as a medical emergency, and coordination and implementation of necessary changes to the routing schedule due to delays and cancellations.
Assist Operations Associate in liaising with the IOM Washington DC Medical Department on incoming escorts, special medical projects, and cases requiring immediate assistance; provide after-hours support to service providers, IOM Washington DC Operations, and the IOM Washington DC Medical Department; and serve as a ground transportation and hotels contact.
Report to the supervisors when trending incidents occur, one-off incidents that are non-compliant to SOPs and codes of conduct by staff members and partners, best practices are identified, and lessons learned from trial and error.
Train the team members to efficiently and effectively manage their work, conduct quality assurance, and to monitor and guide other staff members and activities. Support with fulfilling the training requirements by tracking completion to ensure compliance and, when needed, facilitate onboarding and refresher trainings.
Coordinate quality assurance checks of relevant data managed in IOM proprietary tools and systems.
Support staff development processes such as hiring, providing training, assigning duties, and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of the activities.
Undertake duty travel as needed to participate in POE-related meetings or training sessions, or to escort individuals transiting to their final destination.
Demonstrate an in-depth understanding of applicable SOPs, related systems and databases, and IOM Standards of Conduct. Maintain and ensure the confidentiality and integrity of all relevant information in line with SOPs, Standards of Conduct and relevant data protection rules. Alert management of any non-compliance to SOPs or codes of conduct by staff members or partners. Uphold RMM Protection Mainstreaming Minimum Standards while carrying out all duties and responsibilities and demonstrate the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Standards of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA). Alert the supervisor or management of any non-compliance to SOPs, RMM Protection Mainstreaming Minimum Standards or IOM Standards of Conduct by IOM personnel or partners. Perform such other duties as may be assigned.
*NOTE: This position entails physical duties including standing, walking, bending, lifting, pushing, and pulling. Candidates must possess the physical capability to fulfil these tasks effectively and safely. The ability to meet these requirements is essential for successful performance in this role.
Qualifications
EDUCATION
University degree in a related field from an accredited academic institution with four years of work experience; or
Completed secondary education with six years of relevant working experience.
EXPERIENCE
Prior airport operations experience is a strong advantage. Experience working in a multi-cultural setting.
Familiarity with IOM policies, USRAP guidelines, POE SOPs, and IOM systems and tools are strong advantage.
SKILLS
Self-motivated, objective-driven, and able to use own initiative and work under pressure with minimum supervision.
Collaboration and problem-solving skills.
High emotional intelligence to address issues professionally and impartially.
Computer/software literate with good knowledge in Microsoft Office.
Strong interpersonal and communication skills.
Attention to detail and ability to organize.
Languages
REQUIRED
For all applicants, fluency in English is required (oral and written).
Required Competencies IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 2) Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators (Level 2) (applicable only if position is with direct reports) Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction. Humility: Leads with humility and shows openness to acknowledging own shortcomings. Notes Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
Full job record
| Job ID | aebfa00491663a60c7b0e563a9755f8961960856 |
| Org ID | 9babde47-79bf-4ca0-b9a0-5e2eea997f03 |
| Source ID | b149d994-d593-4543-af2a-b9bbd354a385 |
| Board ID | b149d994-d593-4543-af2a-b9bbd354a385 |
| Provider | oracle_hcm |
| Provider Job Key | 21100 |
| Title | VN-US10-2026-055 Senior Operations Assistant (Field Support, Airport) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Newark, United States of America (the); Newark Port of Entry, S-Off, Washington, DC, US |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | — |
| City | Newark |
| Salary Raw | Description Job Identification (Reference Number): VN-US10-2026-055 Position Title: Senior Operations Assistant (Field Support, Airport) Duty Station City: Newark, NJ. Duty Station Country: United States of America Grade & Salary: G6, Step 1 (USD 7,718.17 Monthly) Contract Type: One-Year Fixed Term Vacancy Type: Vacancy Notice Initial duration: 12 Months T he United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM’s multi-disciplinary staff members provide a range of assistance and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation, and administration of a travel loan and collections program. The Department of Mobility Pathways and Inclusion, specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to USRAP. Under USRAP, the Ports of Entry (POEs) provide critical support and assistance for refugee resettlement to the United States. As part of a Memorandum of Understanding (MOU) between IOM and the US State Department Bureau for Population, Refugees and Migration (PRM), IOM manages POEs at seven international airports in the United States. POEs meet and assist refugees and migrants upon their arrival to the United States, accompanying them through immigration and customs procedures and ensuring they are connected by air and ground transportation to their final destination for handover to assured resettlement agency. Under the general supervision of the National Operations Coordinator (US Ports of Entry), the direct supervision of the National Associate Operations Officer (EWR), the Senior Operations Assistant (Field Support-Airport), is responsible for the following duties and responsibilities. Responsibilities Coordinate a team or teams of up to a total of eight POE staff members undertaking field support activities in an assigned area or areas primarily at the assigned airport(s) to ensure that the movement of beneficiaries under IOM is carried out in a safe, dignified, and humane manner. Act as key liaison among the POE National Associate Operations Officer, Operations Associate team members, and IOM Washington DC Movement Operations team. Coordinate the efficient and effective management of airport assistance by conducting regular oversight and monitoring of teams carrying out field support duties at the assigned airport and the office. Assistance includes care and verification of travel documentation; assistance with airport formalities; escorts for arriving and departing individuals; ensuring individuals with special needs or equipment receive appropriate support; and sending movement notifications. This often requires meeting the beneficiaries at the arrival gate and walk with them through to the baggage claim area; assist them with collecting check-in luggage at the baggage area; and carry them to the onward transportation check-in point. Coordinate team members as they assist individuals at assigned areas throughout their stay. Coordinate with the supervisors to maintain an organized flo w of individuals and their luggage through arrival and departure procedures at the airport. Track relevant information regarding flight data and ensure team members are updated on departure times, delays, and cancellations; work with staff to ensure luggage and medical checks are organized efficiently. Under supervisor oversight , create the weekly shift schedule and assign tasks, ensuring coverage is adequate to maintain a safe, secure, and clean environment; employing creative problem solving as needed to handle problems. In coordination with the supervisors, liaise as needed with the Department of Homeland Security (DHS), US Customs and Border Protection (CBP), the Center for Disease Control (CDC), the Transportation Security Administration (TSA), airlines, service providers and airport authorities. Ensure issues that arise with arriving flights, transit, ground transportation, hotels, and partners are addressed effectively. Coordinate with relevant units, partners, and vendors when unexpected issues arise, such as a medical emergency, and coordination and implementation of necessary changes to the routing schedule due to delays and cancellations. Assist Operations Associate in liaising with the IOM Washington DC Medical Department on incoming escorts, special medical projects, and cases requiring immediate assistance; provide after-hours support to service providers, IOM Washington DC Operations, and the IOM Washington DC Medical Department; and serve as a ground transportation and hotels contact. Report to the supervisors when trending incidents occur, one-off incidents that are non-compliant to SOPs and codes of conduct by staff members and partners, best practices are identified, and lessons learned from trial and error. Train the team members to efficiently and effectively manage their work, conduct quality assurance, and to monitor and guide other staff members and activities. Support with fulfilling the training requirements by tracking completion to ensure compliance and, when needed, facilitate onboarding and refresher trainings. Coordinate quality assurance checks of relevant data managed in IOM proprietary tools and systems. Support staff development processes such as hiring, providing training, assigning duties, and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of the activities. Undertake duty travel as needed to participate in POE-related meetings or training sessions, or to escort individuals transiting to their final destination. Demonstrate an in-depth understanding of applicable SOPs, related systems and databases, and IOM Standards of Conduct. Maintain and ensure the confidentiality and integrity of all relevant information in line with SOPs, Standards of Conduct and relevant data protection rules. Alert management of any non-compliance to SOPs or codes of conduct by staff members or partners. Uphold RMM Protection Mainstreaming Minimum Standards while carrying out all duties and responsibilities and demonstrate the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Standards of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA). Alert the supervisor or management of any non-compliance to SOPs, RMM Protection Mainstreaming Minimum Standards or IOM Standards of Conduct by IOM personnel or partners. Perform such other duties as may be assigned. *NOTE: This position entails physical duties including standing, walking, bending, lifting, pushing, and pulling. Candidates must possess the physical capability to fulfil these tasks effectively and safely. The ability to meet these requirements is essential for successful performance in this role. Qualifications EDUCATION University degree in a related field from an accredited academic institution with four years of work experience; or Completed secondary education with six years of relevant working experience. EXPERIENCE Prior airport operations experience is a strong advantage. Experience working in a multi-cultural setting. Familiarity with IOM policies, USRAP guidelines, POE SOPs, and IOM systems and tools are strong advantage. SKILLS Self-motivated, objective-driven, and able to use own initiative and work under pressure with minimum supervision. Collaboration and problem-solving skills. High emotional intelligence to address issues professionally and impartially. Computer/software literate with good knowledge in Microsoft Office. Strong interpersonal and communication skills. Attention to detail and ability to organize. Languages REQUIRED For all applicants, fluency in English is required (oral and written). Required Competencies IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators (Level 2) Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Managerial Competencies – behavioural indicators (Level 2) (applicable only if position is with direct reports) Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction. Humility: Leads with humility and shows openness to acknowledging own shortcomings. Notes Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/21100 |
| Apply URL | https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/21100 |
| First Seen At | 2026-05-31 18:07:18Z |
| Last Seen At | 2026-06-06 11:46:49Z |
| Last Checked At | 2026-06-06 11:46:49Z |
| Last Changed At | 2026-06-06 11:46:49Z |
| Inactive At | — |
| Source Posted At | 2026-05-29 21:15:29Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com|CX_1001/date=2026-06-06/2026-06-06T11-46-33-985Z-b1cd3b9c04e14ac6d02e6dd01cfac3e459435785d320aef7c4fd783d714287ea.json |
Event Fields
{
"content_hash": "1cfe7ede068c155e28e09d8870fb34bbc283b07b555016e00a0fb23067728ab9",
"source_hash": "b397264918d03f36a031ed30d6911b3e98614b6bd21351834d9e43dc8b7176ad",
"last_changed_at": "2026-06-06T11:46:49.146Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "Newark, United States of America (the)",
"city": "Newark",
"region": null,
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"salary_max": null,
"salary_min": null,
"inferred_at": "2026-06-06T11:46:49.051Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "Newark, United States of America (the)",
"city": "Newark",
"region": null,
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"countries": [
"United States"
]
},
"remote_policy": null,
"salary_period": "day",
"workplace_type": null,
"salary_currency": null
}Extensions
{}Native Structured
{
"detail": {
"Id": "21100",
"Title": "VN-US10-2026-055 Senior Operations Assistant (Field Support, Airport)",
"media": [],
"skills": [],
"JobType": null,
"Category": null,
"JobGrade": null,
"JobLevel": null,
"JobShift": null,
"WorkDays": null,
"WorkHours": null,
"WorkYears": null,
"Department": null,
"HotJobFlag": false,
"StudyLevel": null,
"WorkMonths": null,
"WorkerType": null,
"GeographyId": 100000023590842,
"JobFamilyId": null,
"JobFunction": null,
"JobSchedule": null,
"BusinessUnit": null,
"ContractType": null,
"Organization": null,
"TrendingFlag": true,
"workLocation": [
{
"Country": "US",
"Region1": null,
"Region2": null,
"Region3": null,
"Building": null,
"Latitude": "38.90762",
"Longitude": "-77.04155",
"LocationId": 300000957060502,
"PostalCode": "20036",
"TownOrCity": "Washington, DC",
"AddressLine1": null,
"AddressLine2": "1707 L Street NW, Suite 800",
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "Newark Port of Entry, S-Off"
}
],
"ContentLocale": "en",
"HiringManager": null,
"LegalEmployer": null,
"RequisitionId": 300001284011683,
"WorkplaceType": "",
"BusinessUnitId": 300000127452345,
"OrganizationId": 10008356,
"GeographyNodeId": 100053108330153,
"JobFunctionCode": null,
"LegalEmployerId": 300000004765054,
"PrimaryLocation": "Newark, United States of America (the)",
"RequisitionType": "General Service",
"NumberOfOpenings": null,
"WorkplaceTypeCode": null,
"BeFirstToApplyFlag": false,
"otherWorkLocations": [],
"secondaryLocations": [
{
"Name": "WashingtonUSRAP, United States of America (the)",
"Latitude": "",
"Longitude": "",
"CountryCode": "US",
"GeographyId": 100000023590846,
"GeographyNodeId": 100056421010519,
"RequisitionLocationId": 300001284011711
}
],
"ExternalContactName": null,
"ShortDescriptionStr": "",
"ExternalContactEmail": null,
"ExternalPostedEndDate": "2026-06-12T21:15:00+00:00",
"OtherRequisitionTitle": null,
"requisitionFlexFields": [
{
"Value": "Fixed-term (1 year with possibility of extension)",
"Prompt": "Contract Type",
"ControlType": "SingleChoiceList",
"SequenceNumber": 1
},
{
"Value": "Country Office - Sub Office",
"Prompt": "Org Type",
"ControlType": "SingleChoiceList",
"SequenceNumber": 3
},
{
"Value": "Vacancy Notice",
"Prompt": "Vacancy Type",
"ControlType": "SingleChoiceList",
"SequenceNumber": 4
},
{
"Value": "General Service",
"Prompt": "Recruiting Type",
"ControlType": "SingleChoiceList",
"SequenceNumber": 5
},
{
"Value": "G-6",
"Prompt": "Grade",
"ControlType": "SingleChoiceList",
"SequenceNumber": 6
},
{
"Value": "No",
"Prompt": "Is this S/VN based in an L3 office or in support to an L3 emergency response?",
"ControlType": "SingleChoiceList",
"SequenceNumber": 23
}
],
"ApplyWhenNotPostedFlag": false,
"DomesticTravelRequired": null,
"ExternalDescriptionStr": "<p>Job Identification (Reference Number): VN-US10-2026-055<br>Position Title: Senior Operations Assistant (Field Support, Airport)<br>Duty Station City: Newark, NJ.<br>Duty Station Country: United States of America <br>Grade & Salary: G6, Step 1 (USD 7,718.17 Monthly)<br>Contract Type: One-Year Fixed Term<br>Vacancy Type: Vacancy Notice <br>Initial duration: 12 Months </p><p><span style=\"font-family: "Gill Sans Nova", sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">T</span></span><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">he United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM’s multi-disciplinary staff members provide a range of assistance and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation, and administration of a travel loan and collections program. The Department of Mobility Pathways and Inclusion, specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to USRAP.</span></p><p style=\"margin-bottom: 10pt;\"><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Under USRAP, the Ports of Entry (POEs) provide critical support and assistance for refugee resettlement to the United States. As part of a Memorandum of Understanding (MOU) between IOM and the US State Department Bureau for Population, Refugees and Migration (PRM), IOM manages POEs at seven international airports in the United States. POEs meet and assist refugees and migrants upon their arrival to the United States, accompanying them through immigration and customs procedures and ensuring they are connected by air and ground transportation to their final destination for handover to assured resettlement agency.</span></p><p>Under the general supervision of the National Operations Coordinator (US Ports of Entry), the direct supervision of the National Associate Operations Officer (EWR), the Senior Operations Assistant (Field Support-Airport), is responsible for the following duties and responsibilities. </p>",
"ObjectVerNumberProfile": "3",
"PrimaryLocationCountry": "US",
"CorporateDescriptionStr": "",
"ExternalPostedStartDate": "2026-05-29T21:15:29+00:00",
"ExternalQualificationsStr": "<p align=\"left\" style=\"margin-bottom: 0in; text-align: left;\">EDUCATION</p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"margin-bottom: 0in; margin-right: 2.85pt; margin-top: 0in;\">University degree in a related field from an accredited academic institution with four years of work experience; or</p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 10pt; text-align: left;\">Completed secondary education with six years of relevant working experience.</p></li></ul><p align=\"left\" style=\"break-after: avoid; margin-bottom: 0in; margin-right: 0in; margin-top: 4pt; text-align: left;\">EXPERIENCE</p><ul><li>Prior airport operations experience is a strong advantage. </li><li><p style=\"margin-bottom: 0in; margin-right: 19.3pt; margin-top: 0in;\">Experience working in a multi-cultural setting.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 19.3pt; margin-top: 0in;\">Familiarity with IOM policies, USRAP guidelines, POE SOPs, and IOM systems and tools are strong advantage. </p></li></ul><p align=\"left\" style=\"break-after: avoid; margin-bottom: 0in; margin-right: 0in; margin-top: 4pt; text-align: left;\">SKILLS</p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"margin-bottom: 0in; margin-right: 19.3pt; margin-top: 0in;\">Self-motivated, objective-driven, and able to use own initiative and work under pressure with minimum supervision.</p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 10pt; text-align: left;\">Collaboration and problem-solving skills. </p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 10pt; text-align: left;\">High emotional intelligence to address issues professionally and impartially.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 19.3pt; margin-top: 0in;\">Computer/software literate with good knowledge in Microsoft Office.</p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 10pt; text-align: left;\">Strong interpersonal and communication skills.</p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 10pt; text-align: left;\">Attention to detail and ability to organize.</p></li></ul><p align=\"left\" style=\"text-align: left;\">Languages </p><p align=\"left\" style=\"break-after: avoid; margin-bottom: 0in; margin-right: 0in; margin-top: 4pt; text-align: left;\">REQUIRED</p><p align=\"left\" style=\"text-align: left;\">For all applicants, fluency in English is required (oral and written).</p><div> </div><div><strong>Required Competencies</strong></div><div> </div><div>IOM’s competency framework can be found at <a href=\"https://www.iom.int/sites/g/files/tmzbdl486/files/about-iom/Competency_Framework-EN.pdf\">this link</a>. Competencies will be assessed during the selection process.</div><div> </div><div><u>Values</u> - all IOM staff members must abide by and demonstrate these three values:</div><div><ul><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p> </p><div><u>Core Competencies</u> – behavioural indicators (Level 2)</div></div><div><ul><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p> </p><div><u>Managerial Competencies</u> – behavioural indicators (Level 2) (applicable only if position is with direct reports)</div></div><div><ul><li>Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.</li><li>Humility: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><div> </div><div><strong>Notes</strong></div></div><div><ol><li>Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.</li><li>This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.</li><li>This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.</li><li>Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.</li><li>IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.</li><li>IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.</li><li>IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.</li></ol><div>For further information and other job postings, you are welcome to visit our website: <a href=\"https://www.iom.int/careers\">IOM Careers and Job Vacancies</a></div></div>",
"InternalQualificationsStr": "<p align=\"left\" style=\"margin-bottom: 0in; text-align: left;\">EDUCATION</p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"margin-bottom: 0in; margin-right: 2.85pt; margin-top: 0in;\">University degree in a related field from an accredited academic institution with four years of work experience; or</p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 10pt; text-align: left;\">Completed secondary education with six years of relevant working experience.</p></li></ul><p align=\"left\" style=\"break-after: avoid; margin-bottom: 0in; margin-right: 0in; margin-top: 4pt; text-align: left;\">EXPERIENCE</p><ul><li>Prior airport operations experience is a strong advantage. </li><li><p style=\"margin-bottom: 0in; margin-right: 19.3pt; margin-top: 0in;\">Experience working in a multi-cultural setting.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 19.3pt; margin-top: 0in;\">Familiarity with IOM policies, USRAP guidelines, POE SOPs, and IOM systems and tools are strong advantage. </p></li></ul><p align=\"left\" style=\"break-after: avoid; margin-bottom: 0in; margin-right: 0in; margin-top: 4pt; text-align: left;\">SKILLS</p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"margin-bottom: 0in; margin-right: 19.3pt; margin-top: 0in;\">Self-motivated, objective-driven, and able to use own initiative and work under pressure with minimum supervision.</p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 10pt; text-align: left;\">Collaboration and problem-solving skills. </p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 10pt; text-align: left;\">High emotional intelligence to address issues professionally and impartially.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 19.3pt; margin-top: 0in;\">Computer/software literate with good knowledge in Microsoft Office.</p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 10pt; text-align: left;\">Strong interpersonal and communication skills.</p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 10pt; text-align: left;\">Attention to detail and ability to organize.</p></li></ul><p align=\"left\" style=\"text-align: left;\">Languages </p><p align=\"left\" style=\"break-after: avoid; margin-bottom: 0in; margin-right: 0in; margin-top: 4pt; text-align: left;\">REQUIRED</p><p align=\"left\" style=\"text-align: left;\">For all applicants, fluency in English is required (oral and written).</p><div> </div><div><strong>Required Competencies</strong></div><div> </div><div>IOM’s competency framework can be found at <a href=\"https://www.iom.int/sites/g/files/tmzbdl486/files/about-iom/Competency_Framework-EN.pdf\">this link</a>. Competencies will be assessed during the selection process.</div><div> </div><div><u>Values</u> - all IOM staff members must abide by and demonstrate these three values:</div><div><ul><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p> </p><div><u>Core Competencies</u> – behavioural indicators (Level 2)</div></div><div><ul><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p> </p><div><u>Managerial Competencies</u> – behavioural indicators (Level 2) (applicable only if position is with direct reports)</div></div><div><ul><li>Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.</li><li>Humility: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><div> </div><div><strong>Notes</strong></div></div><div><ol><li>Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.</li><li>This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.</li><li>This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.</li><li>Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.</li><li>IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.</li><li>IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.</li><li>IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.</li></ol><div>For further information and other job postings, you are welcome to visit our website: <a href=\"https://www.iom.int/careers\">IOM Careers and Job Vacancies</a></div></div>",
"OrganizationDescriptionStr": "",
"primaryLocationCoordinates": [
{
"Latitude": "",
"Longitude": "",
"CountryCode": "US",
"GeographyId": 100000023590842,
"GeographyNodeId": 100053108330153
}
],
"ExternalResponsibilitiesStr": "<ol style=\"padding-left: 72px;\"><li><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Coordinate a team or teams of up to a total of eight POE staff members undertaking field support activities in an assigned area or areas primarily at the assigned airport(s) to ensure that the movement of beneficiaries under IOM is carried out in a safe, dignified, and humane manner. Act as key liaison among the POE National Associate Operations Officer, Operations Associate team members, and IOM Washington DC Movement Operations team.</span></li><li><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Coordinate the efficient and effective management of airport assistance by conducting regular oversight and monitoring of teams carrying out field support duties at the assigned airport and the office. Assistance includes care and verification of travel documentation; assistance with airport formalities; escorts for arriving and departing individuals; ensuring individuals with special needs or equipment receive appropriate support; and sending movement notifications. This often requires meeting the beneficiaries at the arrival gate and walk with them through to the baggage claim area; assist them with collecting check-in luggage at the baggage area; and carry them to the onward transportation check-in point.</span></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: left;\"><span lang=\"EN-GB\">Coordinate team members as they assist individuals at assigned areas throughout their stay. Coordinate with the supervisors to maintain an organized flo</span><span style=\"color: black;\"><span lang=\"EN-GB\">w of individuals and their luggage through arrival and departure procedures at the airport. Track relevant information regarding flight data and ensure team members are updated on departure times, delays, and cancellations; work with staff to ensure luggage and medical checks are organized efficiently.</span></span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: left;\"><span style=\"color: black;\"><span lang=\"EN-GB\">Under supervisor oversight</span></span><span lang=\"EN-GB\">,</span><span style=\"color: black;\"><span lang=\"EN-GB\"> create the weekly shift schedule and assign tasks, ensuring coverage is adequate to maintain a safe, secure, and clean environment; employing creative problem solving as needed to handle problems.</span></span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: left;\"><span lang=\"EN-GB\">In coordination with the supervisors, liaise as needed with the Department of Homeland Security (DHS), US Customs and Border Protection (CBP), the Center for Disease Control (CDC), the Transportation Security Administration (TSA), airlines, service providers and airport authorities. Ensure issues that arise with arriving flights, transit, ground transportation, hotels, and partners are addressed effectively.</span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: left;\"><span style=\"color: black;\"><span lang=\"EN-GB\">Coordinate with relevant units, partners, and vendors when unexpected issues arise, such as a medical emergency, and coordination and implementation of necessary changes to the routing schedule due to delays and cancellations. </span></span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: left;\"><span style=\"color: black;\"><span lang=\"EN-GB\">Assist Operations Associate in liaising with the IOM Washington DC Medical Department on incoming escorts, special medical projects, and cases requiring immediate assistance; provide after-hours support to service providers, IOM Washington DC Operations, and the IOM Washington DC Medical Department; and serve as a ground transportation and hotels contact.</span></span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"line-height: 115%; margin-bottom: 8pt; margin-right: 0in; margin-top: 0in; text-align: left;\"><span lang=\"EN-GB\">Report to the supervisors when trending incidents occur, one-off incidents that are non-compliant to SOPs and codes of conduct by staff members and partners, best practices are identified, and lessons learned from trial and error. </span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"line-height: 115%; margin-bottom: 8pt; margin-right: 0in; margin-top: 0in; text-align: left;\"><span style=\"color: black;\"><span lang=\"EN-GB\">Train the team members to efficiently and effectively manage their work, conduct quality assurance, and to monitor and guide other staff members and activities.</span></span><span lang=\"EN-GB\"> Support with fulfilling the training requirements by tracking completion to ensure compliance and, when needed, facilitate onboarding and refresher trainings. </span></p></li><li><p style=\"line-height: 115%; margin-bottom: 8pt; margin-right: 0in; margin-top: 0in;\"><span lang=\"EN-GB\">Coordinate quality assurance checks of relevant data managed in IOM proprietary tools and systems. </span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"line-height: 115%; margin-bottom: 8pt; margin-right: 0in; margin-top: 0in; text-align: left;\"><span lang=\"EN-GB\">Support staff development processes such as hiring, providing training, assigning duties, and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of the activities. </span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 10pt; margin-right: 0in; margin-top: 0in; text-align: left;\"><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Undertake duty travel as needed to participate in POE-related meetings or training sessions, or to escort individuals transiting to their final destination. </span></p></li><li><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Demonstrate an in-depth understanding of applicable SOPs, related systems and databases, and IOM Standards of Conduct. Maintain and ensure the confidentiality and integrity of all relevant information in line with SOPs, Standards of Conduct and relevant data protection rules. Alert management of any non-compliance to SOPs or codes of conduct by staff members or partners.</span></li><li><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Uphold RMM Protection Mainstreaming Minimum Standards while carrying out all duties and responsibilities and demonstrate the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Standards of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA). Alert the supervisor or management of any non-compliance to SOPs, RMM Protection Mainstreaming Minimum Standards or IOM Standards of Conduct by IOM personnel or partners.</span></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 10pt; margin-right: 0in; margin-top: 0in; text-align: left;\"><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Perform such other duties as may be assigned.</span></p><p align=\"left\" style=\"margin: 0in 0in 10pt 0.25in; text-align: left;\"> </p><p align=\"left\" style=\"margin: 0in 0in 10pt 0.25in; text-align: left;\"> </p><p align=\"left\" style=\"margin: 0in 0in 10pt 0.25in; text-align: left;\"><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">*NOTE: This position entails physical duties including standing, walking, bending, lifting, pushing, and pulling. Candidates must possess the physical capability to fulfil these tasks effectively and safely. The ability to meet these requirements is essential for successful performance in this role.</span></p><p align=\"left\" style=\"margin-bottom: 10pt; text-align: left;\"> </p></li></ol>",
"InternalResponsibilitiesStr": "<ol style=\"padding-left: 72px;\"><li><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Coordinate a team or teams of up to a total of eight POE staff members undertaking field support activities in an assigned area or areas primarily at the assigned airport(s) to ensure that the movement of beneficiaries under IOM is carried out in a safe, dignified, and humane manner. Act as key liaison among the POE National Associate Operations Officer, Operations Associate team members, and IOM Washington DC Movement Operations team.</span></li><li><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Coordinate the efficient and effective management of airport assistance by conducting regular oversight and monitoring of teams carrying out field support duties at the assigned airport and the office. Assistance includes care and verification of travel documentation; assistance with airport formalities; escorts for arriving and departing individuals; ensuring individuals with special needs or equipment receive appropriate support; and sending movement notifications. This often requires meeting the beneficiaries at the arrival gate and walk with them through to the baggage claim area; assist them with collecting check-in luggage at the baggage area; and carry them to the onward transportation check-in point.</span></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: left;\"><span lang=\"EN-GB\">Coordinate team members as they assist individuals at assigned areas throughout their stay. Coordinate with the supervisors to maintain an organized flo</span><span style=\"color: black;\"><span lang=\"EN-GB\">w of individuals and their luggage through arrival and departure procedures at the airport. Track relevant information regarding flight data and ensure team members are updated on departure times, delays, and cancellations; work with staff to ensure luggage and medical checks are organized efficiently.</span></span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: left;\"><span style=\"color: black;\"><span lang=\"EN-GB\">Under supervisor oversight</span></span><span lang=\"EN-GB\">,</span><span style=\"color: black;\"><span lang=\"EN-GB\"> create the weekly shift schedule and assign tasks, ensuring coverage is adequate to maintain a safe, secure, and clean environment; employing creative problem solving as needed to handle problems.</span></span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: left;\"><span lang=\"EN-GB\">In coordination with the supervisors, liaise as needed with the Department of Homeland Security (DHS), US Customs and Border Protection (CBP), the Center for Disease Control (CDC), the Transportation Security Administration (TSA), airlines, service providers and airport authorities. Ensure issues that arise with arriving flights, transit, ground transportation, hotels, and partners are addressed effectively.</span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: left;\"><span style=\"color: black;\"><span lang=\"EN-GB\">Coordinate with relevant units, partners, and vendors when unexpected issues arise, such as a medical emergency, and coordination and implementation of necessary changes to the routing schedule due to delays and cancellations. </span></span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: left;\"><span style=\"color: black;\"><span lang=\"EN-GB\">Assist Operations Associate in liaising with the IOM Washington DC Medical Department on incoming escorts, special medical projects, and cases requiring immediate assistance; provide after-hours support to service providers, IOM Washington DC Operations, and the IOM Washington DC Medical Department; and serve as a ground transportation and hotels contact.</span></span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"line-height: 115%; margin-bottom: 8pt; margin-right: 0in; margin-top: 0in; text-align: left;\"><span lang=\"EN-GB\">Report to the supervisors when trending incidents occur, one-off incidents that are non-compliant to SOPs and codes of conduct by staff members and partners, best practices are identified, and lessons learned from trial and error. </span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"line-height: 115%; margin-bottom: 8pt; margin-right: 0in; margin-top: 0in; text-align: left;\"><span style=\"color: black;\"><span lang=\"EN-GB\">Train the team members to efficiently and effectively manage their work, conduct quality assurance, and to monitor and guide other staff members and activities.</span></span><span lang=\"EN-GB\"> Support with fulfilling the training requirements by tracking completion to ensure compliance and, when needed, facilitate onboarding and refresher trainings. </span></p></li><li><p style=\"line-height: 115%; margin-bottom: 8pt; margin-right: 0in; margin-top: 0in;\"><span lang=\"EN-GB\">Coordinate quality assurance checks of relevant data managed in IOM proprietary tools and systems. </span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"line-height: 115%; margin-bottom: 8pt; margin-right: 0in; margin-top: 0in; text-align: left;\"><span lang=\"EN-GB\">Support staff development processes such as hiring, providing training, assigning duties, and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of the activities. </span></p></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 10pt; margin-right: 0in; margin-top: 0in; text-align: left;\"><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Undertake duty travel as needed to participate in POE-related meetings or training sessions, or to escort individuals transiting to their final destination. </span></p></li><li><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Demonstrate an in-depth understanding of applicable SOPs, related systems and databases, and IOM Standards of Conduct. Maintain and ensure the confidentiality and integrity of all relevant information in line with SOPs, Standards of Conduct and relevant data protection rules. Alert management of any non-compliance to SOPs or codes of conduct by staff members or partners.</span></li><li><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Uphold RMM Protection Mainstreaming Minimum Standards while carrying out all duties and responsibilities and demonstrate the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Standards of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA). Alert the supervisor or management of any non-compliance to SOPs, RMM Protection Mainstreaming Minimum Standards or IOM Standards of Conduct by IOM personnel or partners.</span></li><li class=\"ortl-align-left\"><p align=\"left\" style=\"margin-bottom: 10pt; margin-right: 0in; margin-top: 0in; text-align: left;\"><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">Perform such other duties as may be assigned.</span></p><p align=\"left\" style=\"margin: 0in 0in 10pt 0.25in; text-align: left;\"> </p><p align=\"left\" style=\"margin: 0in 0in 10pt 0.25in; text-align: left;\"> </p><p align=\"left\" style=\"margin: 0in 0in 10pt 0.25in; text-align: left;\"><span class=\"PDNORMALTEXT\" lang=\"EN-GB\">*NOTE: This position entails physical duties including standing, walking, bending, lifting, pushing, and pulling. Candidates must possess the physical capability to fulfil these tasks effectively and safely. The ability to meet these requirements is essential for successful performance in this role.</span></p><p align=\"left\" style=\"margin-bottom: 10pt; text-align: left;\"> </p></li></ol>",
"InternationalTravelRequired": null
},
"list_job": {
"Id": "21100",
"Title": "VN-US10-2026-055 Senior Operations Assistant (Field Support, Airport)",
"JobType": null,
"Distance": 1780012800000,
"JobShift": null,
"Language": "US",
"WorkDays": null,
"JobFamily": null,
"Relevancy": 4,
"WorkHours": null,
"Department": null,
"HotJobFlag": false,
"PostedDate": "2026-05-29",
"StudyLevel": null,
"WorkerType": null,
"GeographyId": 100000023590842,
"JobFunction": null,
"JobSchedule": null,
"BusinessUnit": null,
"ContractType": null,
"ManagerLevel": null,
"Organization": null,
"TrendingFlag": true,
"workLocation": [
{
"Country": "US",
"Region1": null,
"Region2": null,
"Region3": null,
"Building": null,
"Latitude": 38.90762,
"Longitude": -77.04155,
"LocationId": 300000957060502,
"PostalCode": "20036",
"TownOrCity": "Washington, DC",
"AddressLine1": null,
"AddressLine2": "1707 L Street NW, Suite 800",
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "Newark Port of Entry, S-Off"
}
],
"LegalEmployer": null,
"MediaThumbURL": null,
"WorkplaceType": "",
"BusinessUnitId": 300000127452345,
"OrganizationId": 10008356,
"PostingEndDate": "2026-06-12",
"LegalEmployerId": 300000004765054,
"PrimaryLocation": "Newark, United States of America (the)",
"WorkDurationYears": null,
"WorkplaceTypeCode": null,
"BeFirstToApplyFlag": false,
"WorkDurationMonths": null,
"otherWorkLocations": [],
"secondaryLocations": [
{
"Name": "WashingtonUSRAP, United States of America (the)",
"Latitude": null,
"Longitude": null,
"CountryCode": "US",
"GeographyId": 100000023590846,
"GeographyNodeId": 100056421010519,
"RequisitionLocationId": 300001284011711
}
],
"ShortDescriptionStr": "",
"requisitionFlexFields": [
{
"Value": "General Service",
"Prompt": "Recruiting Type",
"DATATYPE": "String",
"ContextCode": "Global Data Elements",
"SegmentCode": "Recruiting Type"
},
{
"Value": "G-6",
"Prompt": "Grade",
"DATATYPE": "String",
"ContextCode": "Global Data Elements",
"SegmentCode": "Grade"
}
],
"DomesticTravelRequired": null,
"PrimaryLocationCountry": "US",
"ExternalQualificationsStr": null,
"ExternalResponsibilitiesStr": null,
"InternationalTravelRequired": null
},
"detail_meta": {
"url": "https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2221100%22,siteNumber=CX_1001",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 36844
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/aebfa00491663a60c7b0e563a9755f8961960856?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/9babde47-79bf-4ca0-b9a0-5e2eea997f03JSONGET https://api.bluedoor.sh/job-postings/v1/sources/b149d994-d593-4543-af2a-b9bbd354a385JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/aebfa00491663a60c7b0e563a9755f8961960856/eventsJSON