FSC - Emergency Services (Part-Time)

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    "requisitionDescription": "<div><div><p style=\"margin: 0in; text-align: left; font-size: 15px; font-family: Arial, sans-serif; font-weight: bold;\" id=\"isPasted\">SUMMARY</p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'>The FSC for Emergency Services responds to emergency needs of clients who seek or utilize CAP Services. Many of the clients who seek these services are near homelessness and need housing resources. Clients are then assessed for eligibility of specific services and programs and offered various resources. This FSC position will operate in the Rosemount CAP office 2 days a week. The intensity of service delivery will vary according to individual need and progress toward achieving self-defined goals along with the need based on current client volume. Communities are involved to ensure that there are lasting connections for the individuals and families living there.</p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'>&nbsp;</p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-family:\"CG Times\",serif;'>ESSENTIAL FUNCTIONS --</span><span style='font-family:\"CG Times\",serif;'><em><span style=\"font-size:13px;\">&nbsp;</span></em></span><span style='font-family:\"CG Times\",serif;'><em><span style=\"font-size:9px;\">Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. &nbsp;This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:</span></em></span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-family:\"CG Times\",serif;'><em><span style=\"font-size:13px;\">&nbsp;</span></em></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Assist individuals and families in crisis. Triage high volume of phone calls and or walk-ins as needed in Rosemount office, screening for housing assistance.</li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Maintain individual and family files and program data for automated tracking and reporting systems for the Housing Department, specifically related to FHPAP.</li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Monitor client progress toward goals. The FSC challenges, assists, councils, advocates for and empowers clients to become self-supporting.</li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Establish mutually respectful partnerships with individuals and families to support the efforts of individuals and families to reach their goals.</li></ul><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Respect and respond competently to the culture, traditions, lifestyle, language, and values of each family and community.</li></ul></div><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Complete application materials for all CAP Agency programs and maintain record keeping.</li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Support the Customer Service and Housing Department with housing walk-ins or phone calls in the Rosemount office.</li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Coordinate and integrate the CAP Agency&rsquo;s program services in order to enhance effectiveness. Support individuals and families in accessing other community resources.</li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Offer individuals in the community and community groups the opportunity to be involved in agency activities, including policy groups and training.</li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Contribute to effective program practices and maintain a commitment to professionalism.</li></ul><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><strong>MISSION DRIVEN COMPETENCIES</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Fostering Teamwork</li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Continuous Improvement</li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Communication</li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Building Collaborative Relationships</li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Customer Centered</li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Analytical Thinking</li><li style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'>Use of Technology and information management</li></ul><h3 style='margin:0in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"CG Times\",serif;'>MINIMUM QUALIFICATIONS</span></h3><h3 style='margin:0in;text-align:justify;font-size:15px;font-family:\"Arial\",sans-serif;'><span style='font-family:\"CG Times\",serif;'>Education, Training and Experience Guidelines&nbsp;</span></h3><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Four-year degree in social work or related field plus one year of associated experience or equivalent combination of education and experience. Experience working with youth, families, and single adults in crisis from various social backgrounds. Experience working with housing programs.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Bilingual Preferred.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><h5 style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-family:\"CG Times\",serif;'>Knowledge of: &nbsp;</span></h5><ul style=\"list-style-type: disc;margin-left: -0.25in;\"><li><span style=\"font-family:Calibri;font-size:15px;color:black;\">Must be able to translate and effectively deliver grant funded program information to program applicants, CAP staff, County staff, and other agency partners.</span></li><li><span style=\"font-family:Calibri;font-size:15px;color:black;\">Must possess knowledge to understand the challenges of clients with mental health, chemical dependency, and behavioral issues.</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Applicable policies, procedures and regulations covering specific areas of assignment.</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Principles and practices of conflict resolution, customer service and outreach.</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Specialized in CAP and state agency software applications and procedures, such as HMIS.</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Local community resources and regional community services programs.&nbsp;</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Principles of record keeping and records management.</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Personal computers utilizing standard and specialized software.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-family:\"CG Times\",serif;'><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-family:\"CG Times\",serif;'>Skill in:</span></p><ul style=\"list-style-type: disc;margin-left: -0.25in;\"><li><span style=\"font-family:Arial;color:black;\">Must have excellent planning and organization skills and be able to work with minimal supervision. &nbsp;</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Analyzing problems and developing effective solutions.</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Working effectively with persons of diverse racial and socioeconomic backgrounds.</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Assessing and prioritizing multiple tasks, projects and demands.</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Perceiving the needs and concerns of others, interacting in a tactful manner, resolving conflicts, mediating disputes, and building personal skills.</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Preparing and presenting public reports and engaging community groups in meaningful dialogue.&nbsp;</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Maintaining composure, ability to de-escalate, and working effectively under stressful conditions.&nbsp;</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Collaborating as a team member, with colleagues, staff and community representatives.</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Establishing and maintaining cooperative working relationships with co-workers, clients and community agencies.</span></li><li><span style=\"font-family:Arial;font-size:15px;\">Effective verbal and written communication.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-family:\"CG Times\",serif;'><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-family:\"CG Times\",serif;'>LICENSE AND CERTIFICATION REQUIREMENTS&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'>A valid Minnesota State Driver&rsquo;s License, proof of insurance and review of Motor Vehicle Record (MVR) report is required.</p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'>&nbsp;</p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style='font-family:\"CG Times\",serif;'>PHYSICAL DEMANDS AND WORKING ENVIRONMENT</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'>Work is performed in a standard office environment which requires occasionally lifting such articles as file boxes or heavier materials with help from others and/or lifting and carrying light objects frequently. Mobility to drive a motor vehicle in order to attend meetings. &nbsp;A job in this category may require walking or standing to a significant degree or may involve sitting most of the time with long periods of computer work and heavy phone usage.</p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;text-align:justify;'>&nbsp;</p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-bottom:12.0pt;'><span style='font-family:\"Times New Roman\",serif;color:black;'>&nbsp;</span><strong><u><span style=\"color:black;background:white;\">AFFIRMATIVE ACTION POLICY:</span></u></strong><span style=\"color:black;background:white;\">&nbsp;Scott, Carver, Dakota CAP Agency will not deny anyone the opportunities for training or employment because of sex, race, religion, color, creed, national origin, marital status, age, sexual preference, disability or status with regard to public assistance.&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-left:-13.5pt;text-align:center;'><strong><span style=\"color:black;background:white;\">The Scott Carver Dakota CAP Agency is an Equal Opportunity/Affirmative Action employer</span></strong><strong>&nbsp;and is committed to building a culturally diverse workforce</strong></p></div></div>\n",
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